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Eadon & Co Reviews 243

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, noting that interactions are pleasant and informative. Many appreciate the personalized approach, where their financial goals and individual needs are understood, leading to tailored plans and clear explanations. The service is frequently described as excellent, efficient, and seamless, with people feeling involved and confident throughout the process. Some people were dissatisfied with the clarity of information regarding specific financial actions, mentioning that certain implications were not explained in advance. A few other people also felt that the number of advisors involved could be overwhelming initially, though they later understood their different roles.

What people talk about most

Staff

Consumers consistently express satisfaction with the staff, highlighting their professionalism, knowledge,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently highlight the clear... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, pleasant,... See more

Customer communications

People report positive experiences with contact. Many reviewers found the company easy to contact, with staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rebecca, Elliot, Dan and Becci have been absolutely fantastic and professional in providing me the right wealth package for getting ready for retirement. Dan and Becci explained clearly and answered m... See more

Rated 5 out of 5 stars

Very much a pleasure to have had and, looking forward to, excellent experiences. Eden, covering a number of financial bases, has meant that we have been able to review and, reorganise our financia... See more

Rated 5 out of 5 stars

Both Eliot & Dan were amazing, we never felt like they were talking down to us and they explained everything in a very coherent way. I wouldn’t hesitate to recommend their service to anyone. A ve... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Eadon & Co, mainly Dan and Becci. They have guided me through my pension journey, releasing tax free funds and investing the remainder in a new plan tailored to my needs. From m... See more

Company replied


Company details

  1. Financial Planner

About Eadon & Co

Written by the company

At Eadon & Co, we’re dedicated to providing personalised, easy-to-understand independent financial guidance tailored to your unique needs.

With over six years of specialised experience and the leadership of our founder, Tim Eadon - who brings more than 30 years of expertise in independent financial advice - we’re here to help our clients navigate their financial journey with confidence.

Our team is made up of experienced advisers, paraplanners, administrators, client relationship managers, compliance, training, and competence professionals who all bring together centuries of experience in the financial world.

Tim Eadon, a Chartered Financial Advisor, has a distinguished career that includes serving as CEO of a respected finance society and as an examiner of the Chartered Insurance Institute.

Our advisers come from diverse backgrounds, including roles in FTSE 100 companies, top financial advisory firms and major investment banks.

At Eadon & Co, our goal is to provide you with clear, comprehensive advice that’s both effective and easy to understand. We’re committed to helping you gain a full understanding of your financial situation and working together to achieve your goals.

We’ve embraced the latest technology to make our processes smoother, more efficient and timely, ensuring you get the advice you need when you need it!

Our central investment committee, which includes our partners, carefully selects the best providers and investment funds in the UK to ensure your pensions and investments are well positioned for success.

We’re passionate about helping you reach your financial goals. Our commitment to exceptional service, and our proven process, ensures that we can help you improve your financial situation and achieve your dreams faster.

Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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Rated 5 out of 5 stars

Plain and Simple.

I spent many weeks trying to find a local adviser without success.
After a few conversations with Eadon & Co everything seemed very easy and straight forward. You hear all these horror stories of scams and hidden charges but with the team on hand, all was simple and straightforward.

15 July 2025
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Reply from Eadon & Co

Really pleased we could help you Paul with your search for a financial adviser you could trust. Great review, thank you very much

Rated 5 out of 5 stars

Excellent all round

Excellent communication from start to finish, regular updates, no requirement at all for me to chase them for updates

15 July 2025
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Reply from Eadon & Co

Thanks for this review, we always aim to keep clients updated with the progress of their transfer and maintain excellent communication.

Rated 5 out of 5 stars

Financial advice? Your'e needin Eadon

From start to finish Eadon and Co have been a breath of fresh air. I am a retired engineer and have no experience on pension finance. Research led me to Eadon and Co and from initial contact the staff were polite, attentive and put me at ease. In my case i required a drawdown pension plan, the advisor explained the journey from transfer to completion,any tax implications i would encounter and the best way to move forward.
A pleasant experience throughout and with special thanks to Becci and Zach and of course the backroom team. They have an outstanding knowledge base, are professional with the ability to answer all questions honestly and no matter what the size of your investment pot Eadon and Co will work with you explaining everything in plain language at your pace
A big thank you to all.

7 July 2025
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Reply from Eadon & Co

Wow, thanks for this stunning 5 star review Bill, you have been a pleasure to work with and long may our relationship continue. I will pass on your kind words to the team.

Rated 5 out of 5 stars

It is so nice to talk a human

It is so nice to talk a human, all the process was easy,they did all the chasing up with the different pensions and kept me upto date.Then put them all into one pot,which was suitable for my needs l would recommended them.

10 July 2025
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Reply from Eadon & Co

Thanks for this review, we do try very hard to keep technology to a minimum as part of our process. Our staff are our strongest asset...

Rated 5 out of 5 stars

Eadon & Co delivered great service…

Eadon & Co delivered great service throughout. From excellent initial advice to a clear and actionable financial plan, everything was handled professionally.

7 July 2025
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Reply from Eadon & Co

Lovely review thanks Lee, glad we could help with your financial needs.

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Very good at explaining the process and making the complex details simpler. I dealt with various people and they were all the same approachable, friendly, efficient and helpful.

1 July 2025
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Reply from Eadon & Co

Many thanks for your lovely review Jane, we always try and make the process simple. Glad we could help.

Rated 5 out of 5 stars

If it wasn’t for your financial advice

If it wasn’t for your financial advice, I wouldn’t have, no way, been in the situation that I’m in now! So many thanks too you and your team! I will definitely recommend your services, too as many people, that ask!! For your advice!!!

1 July 2025
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Reply from Eadon & Co

What a super review, thanks very much for taking the time to feedback. We are so pleased we were able to help you with your finances.

Rated 5 out of 5 stars

They helped us Oldies

We are so pleased we contacted Eadon & Co. They have guided us through our financial matters with kindness, understanding out needs and respect.
Thank you.

18 June 2025
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Reply from Eadon & Co

Thanks for your review, really pleased we could help you with retirement planning.

Rated 5 out of 5 stars

helpful service…

friendly,helpful service.I was kept up to date at every stage

27 June 2025
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Reply from Eadon & Co

One of our key aims is to keep our clients updated at every stage of the process, glad we could help. Thanks for your review.

Rated 5 out of 5 stars

Definitely worth it.

From my initial call for advice to completion of my enquiry, the team have been fantastic throughout. Highly recommended if you're in the market for advice.

30 May 2025
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Reply from Eadon & Co

Thanks for your review and your recommendation for others to use our service. We always appreciate this.

Rated 5 out of 5 stars

Responsive and helpful

Amazingly responsive and helpful right from the start. Comprehensive and thoughtful advice with clear explanations for those unfamiliar with pensions. Kept updated throughout process with the process itself seamless and hassle free. I feel valued as a client and know my investments are in safe hands.

27 June 2025
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Reply from Eadon & Co

Many thanks for this review, we strive to keep clients updated and focus on keeping things simple.

Rated 5 out of 5 stars

Pension help

I have used Eadon&co mainly Dan and Becci who have helped me to start getting the most out of one of my pensions. They have been very helpful, friendly and professional in making sure I am fully informed of progress of the transfer and the type of funds I’m invested into. I’m hoping my funds will now be invested and grow at a better rate. I will continue to use Eadon & Co

26 June 2025
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Reply from Eadon & Co

Thanks for such a lovely review Ceri, I will pass on your comments to Dan & Becci. A great start to our day to read reviews like yours.

Rated 5 out of 5 stars

They know their stuff.

Eadon & Co have been a breath of fresh air. I was at a stage where I was unsure of what to do with a meagre sum of money, and they came up with a plan that exceeded my expectations. From the first consultation with Dan Walker, who was clear and complete in his explanation of what could be done to build my pot and give me a brighter outlook financially, right up to the welcome call from Becci Sullivan when everything was complete. They kept me updated regularly on the process of transferring and setting up the investment plan via email, and if I had questions I felt comfortable knowing that one of the team was always available to reach out to. I'm now more confident in my future and believe we will have a happy relationship going forward. I will be recommending them to family and friends.

26 June 2025
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Reply from Eadon & Co

What a great review Mike, thank you very much for taking the time to feedback. we look forward to working with you for many years to come.

Rated 5 out of 5 stars

What a wonderful team

What a wonderful team, initially the process felt quite daunting, but with support from all the team, the process was explained and information given so that we could understand, giving us the confidence to move forward knowing that our money is in good hands. Very good communication, and friendly professionalism from all. Highly recommend this firm.

10 June 2025
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Reply from Eadon & Co

Super review Helen, thanks for taking the time to feedback. Much appreciated. Glad we could help.

Rated 5 out of 5 stars

First time I have ever used a financial…

First time I have ever used a financial advisor and I found this company to be very helpful and knowledgeable about how to manage my pension funds and how to get the best out of them

6 May 2025
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Reply from Eadon & Co

Very pleased to hear you found our service so helpful, especially as it was your first experience with a financial adviser.

Rated 5 out of 5 stars

Professional & friendly Financial Service provider

I recently decided to pass my finacial affairs (Pension and stocks & shares ISA) over to Eadon & Co. From the onset of my initial enquiry, I feel that I am in good & safe hands having placed my finanial investments with them. I have been impressed by the personal service I have recieved, their financial expertise and the way this has been delivered. They explained things fully to me where there has been a lack of knowledge or understanding and all the staff I have spoken & dealt with are professional & easy to talk to. I would have no hesitation in recommending Eadon & Co to others for their financial planning.

12 May 2025
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Reply from Eadon & Co

Many thanks for this super review, its great to hear you had such a good experience, I will pass on your comments to the team.

Rated 5 out of 5 stars

Very impressed with the advise i…

Very impressed with the advise i received and the communication from Eadon every step of the way. i was kept fully informed as to what was happening and clearly Eadon were checking regularly to ensure a smooth transition.

6 June 2025
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Reply from Eadon & Co

Many thanks for your 5-star review Sharon, communication is definitely one of our strengths.

Rated 5 out of 5 stars

Pension plan…

I attended an event for information about retirement, I think my local council facilitated it.
My circumstances were a little complicated because I was acting on behalf of my husband for whom I have Power of Attorney and I really wanted to get things right.
Eadon &Co were at that event.
The young lady, Becci, was so helpful.
There was no hard sell, she asked questions, she listened, she gathered information, she gave me lots of pointers so I really felt confident to take things further.
I found Eadon &Co to be very professional and attentive; they did all of the information gathering, touched base weekly, ironed out hiccups ( which there were as POA can be complicated)
I could not have done this without their assistance, for sure!
Tim took charge of the investment plan, ably assisted by Elizabeth and Becci.
A thoroughly professional team who made it all flow nicely into place.
I’m very glad that I went to this firm and can highly recommend them.
I have my own pension to sort in three years so I know where to go!

30 May 2025
Unprompted review
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Reply from Eadon & Co

Many thanks Margaret for taking time to give us such detailed feedback, it is always great to hear that we delivered a top-quality service. I will pass on comments to the team.

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