E4btc Reviews 14

TrustScore 4 out of 5

4.1

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Company details

Information provided by various external sources

We ship 70.000+ electronics for Bitcoin. We are the electronics store which only accepts Bitcoin. » Original products shipped directly from manufacturers » Low prices for top brands & high-tech electronics » 30 day return, full warranty & money back guarantee » No exchange, account, bank, PayPal, card or local currency required » Daily stock updates from decentralized warehouses » Insured & tracked parcels through world-class logistics Made in Germany. We love Bitcoin.


Contact info

4.1

Great

TrustScore 4 out of 5

14 reviews

5-star
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Rated 4 out of 5 stars

Good webshop

I've ordered MAC Book PRO form E4btc. I've sent them an email two days after i've placed an order. They answered about three days later that they ordered the computer from a distributor. After a week i got a tracking number for GLS. I've received the package two weeks after ordering.

The communication is not that brilliant i had to wait three days to get an answer. But otherwise i recommend buying from E4btc.

20 October 2016
Unprompted review
Rated 5 out of 5 stars

Very good and trustworthy service

I'm a first time buyer with bitcoins and I had very good experience with e4btc.com (Bryan). I've ordered a couple of things and it happend that one of them was not available (EOL) but I just sent a link from ebay and they've completed the purchase and shipping very fast.

23 September 2016
Unprompted review
Rated 3 out of 5 stars

? Unsure

I've ordered a laptop from e4btc and though the ordering process was very simple and easy to understand I've had little to no communication from e4btc since i ordered a week ago. My order status is "pending" and though I have an electronic receipt for my laptop I've had no reply to any of the emails I sent to e4btc and the telephone number only let me leave messages that I doubt I'll get a reply to. I'm unsure as to whether or not I've been scammed out of my btc or if they're just bad with communicating with their customers. Any insight would be greatly appreciated.

3 August 2016
Unprompted review
Rated 5 out of 5 stars

Very trustworthy site overall

I ordered a few items from e4btc including a customised laptop, and the sales associate Dylan was helpful and responsive, with much patience with my requests. Great site and excellent service. Thanks

10 May 2016
Unprompted review
Rated 1 out of 5 stars

Unable to deliver the paid product with BTC lost

I have ordered several things on the e4btc web. It is stated that delivery takes 2-5 days as I live in the EU. After a week and many mails my order is pending and no tracking code or delivery notification. I am talking about 2k$ hardware that was ordered as a birthday present 20 days in advance.

After 3 weeks and several mails I receive 1/3 of my order. The rest is canceled from e4btc as system error in pricing on their end!

The story goes on, my 2.5 BTC's stay at e4BTC for almost 2 months with option to take something else on the web in the amount I paid.
Of course, web is down and no products in any of the categories.
Alarm, are they scam and just picked coins and run ?

Followed by mailing ping pong I receive (2.3 BTC) which is 0.2 BTC less with excuse that they return USD value on the day of the purchase.

Please be careful when ordering from e4BTC as their pricing is unrealistic both in (+ / -) and you can expect that you never receive what you pay together with financial loss (if and when you get refund).

Better to save your coins and not spend it here as you can only loose.

I was so happy to find e4btc as EU citizen, but after this experience, one should ask himself...am I ready to gamble..

If you still want to use it take something cheap that you can afford to loose.

16 March 2016
Unprompted review
E4btc logo

Reply from E4btc

I believe that this customer was out to take advantage of E4btc, and when he did not, he pulled together aspects of several orders to leave this disingenuous and untrue review.
First and foremost, the customer tried to take advantage of a system price error, where in our store, a model of the iMac was priced at €280, an obvious error in the price, as the CPU is normally priced between 3-5000 EURO.
The following Monday morning after he placed this order, I wrote the following statement:
"Hello, thank you for choosing E4btc. We greatly appreciate you taking the time
to visit us and placing an order. Unfortunately, I have to inform you that your order of "Apple iMAC With Retina 5K display" is not possible to complete.
This is due to a system error, causing an incorrect display of the price for the "Apple iMAC With Retina 5K display". If you are still interested in buying a Apple iMAC With Retina 5K display, I would like to refer you to our page where can find a wide range of Apple & other products. https://e4btc.com/
If you are not interested in buying anything on E4btc, I would also like
to inform you that we offer our customers the chance to buy ANYTHING
online with All4btc.com. Finally, In order to return your btc, I need from you a wallet address, or an EUR bank account."
After this, the customer gave me no instructions about this order until
February 20. It was after this, that I informed him again of the error, and asked how he would like to proceed, with a new item, refund or buy the computer for the real price. It was not until March 10, that he responded and asked for his money back.
We make it very clear in our terms of service:
“Using BitPay's conversion rate, we accept Euro for the bitcoin BitPay receives. Hence, we are unable to refund the amount of bitcoin sent. We can only refund the Euro-equivalent of bitcoin on the day of refund, or Euro directly via bank transfer or other mutually-agreed payment processor. The refunded bitcoin amount will be calculated using the BitPay’s rate at the time the refund is made. The precise bitcoin amount will likely be different than the original amount sent, but it’s value will be equivalent in the pricing currency. We are not accountable for any fluctuations of the Bitcoin exchange rate and therefore we cannot assume liability for resulting losses or gains. A refund of Bitcoins using the original exchange rate to Euro is not possible.”
By March 15, the return was complete.

Rated 5 out of 5 stars

Great service

I've ordered twice from e4btc.com now, and would like to leave a review here for anyone considering to buy stuff there.
The first time I ordered was in march 2015, the second time in december.

The first time I ordered it took a few days before the order was sent, but then I got a tracking code and the package arrived quite fast in good state. The product was new in box, not refurbished or second hand. Packaging was also very good.

The second order was only a few weeks ago, in december 2015. I ordered a phone. The site promised 4-7 delivery days, which isn't bad for cross-country shipping. Sadly I got a mail the next day that the phone was out of stock, and could not be delivered. But I could select a different product from the site or provide them with a link of a other webshop to source the product from.
Obviously I selected the latter and sent them a link of a shop in my country. They put the order in very fast and I received my phone 2 days later. So in the end the delivery of my phone was 4 days since I ordered with e4btc.com, even though they didn't have the phone in stock. Great delivery time!
I must also add that throughout the process they kept me up-to-date continuously. Great customer service!

I will definitely order from them again and can highly recommend them.

23 January 2016
Unprompted review
Rated 5 out of 5 stars

The best Bitcoin shop in europe

The service was great even though I changed my whole order after paying they made my changes happen and the hardware arrived just one freaking day after I ordered it (around christmas even). How is that even possible?

The support is fast and polite. E4btc is as friendly as a startup and they offer enterprise grade support. They set a new standard for all online shops out there

7 January 2016
Unprompted review
Rated 5 out of 5 stars

Fast delivery, helpful support, tracking was not possible.

My first order at e4btc was an ipod a few days before christmas. Delivery was done with Spedition Englmayer and very fast (5 days to austria at a very busy time of the year) but unfortunately couldn't be tracked. Jan from e4btc was very helpful and the ipod was as expected without any issues.

Shipping cost is quite high though (20€ within EU) and definitely should be lowered (the overall cost at a local stores for the same product would have been 20% cheaper for me, but they dont accept bitcoin).

26 December 2015
Unprompted review
Rated 5 out of 5 stars

Great service!

My first business with e4btc and the experience is more than satisfactory. Broad spectrum of products, easy purchase and fast response to any enquiries made - simply perfect.

26 November 2015
Unprompted review
Rated 5 out of 5 stars

Great bitcoin shop

Jan from e4btc is very helpful, and replies fast when I have questions about products. If I need help with the invoice, his service is very good as well. I can recommend e4btc, it's a good legit bitcoin store. One suggestion through, would get to keep the shop more updated with latest products, and add more products to the frontpage, also make the search functionallity better, it can really be improved, but besides that, 5 stars from here.

29 October 2015
Unprompted review
Rated 5 out of 5 stars

The Best in Europe!

I'm writing from my new computer :)
You can trust E4btc 100%.
It's all great, the service, the products and the price.
They ship through GLS, super fast.

The Best in Europe!

21 October 2015
Unprompted review
Rated 5 out of 5 stars

Excellent experience

This is my first deal with e4btc.com.
Good prices, great hardware, and lightning fast shipping (36hrs outside Germany). 5/5 I will definitely use again! :)

21 August 2015
Unprompted review
Rated 5 out of 5 stars

Good price, accepting bitcoin, fast delivery and friendly support

This is the second time I buy something from e4btc using bitcoins.
It is very convenient for me to use their service as from time to time I have some btc to spend. As I can tell their price is a very good one. Now I've bought a Synology NAS and the price was lower than all important online stores available in Europe.

Both times I've received the product just in a few days (via GLS) so although I do not live in Germany it is very convenient to me to order from them. I'll use their service again for sure.

I highly recommend this service.

5 June 2015
Unprompted review

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