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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers are particularly pleased with the pricing, finding it to be very competitive and often better than other retailers. Many people appreciate the quick delivery of products, with several mentioning receiving their orders within a few days and some even earlier than expected. The quality of the products received is also frequently highlighted, with customers noting items arrived in excellent, sealed, and genuine condition. However, some customers experienced issues with delivery times, reporting delays or a lack of updates on their orders. A few people also encountered problems with digital codes not being delivered promptly or at all, leading to concerns about the legitimacy of the site. There were also instances where orders were unexpectedly canceled without proper communication, and some customers received products without original packaging, raising doubts about their newness.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the genuine and new condition of... See more

Order

Customers had ambiguous experiences with order fulfillment. Many reviewers praised fast delivery, with some... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery, with some... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise it as a trusted and reliable... See more

Price

Users describe positive interactions with price, often noting that the prices offered were the lowest among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a league of legends gift card worth 830INR, went through flawlessly, was delivered within the quoted time. well tbh, when I had ordered, the website said the order was completed and I had n... See more

Rated 5 out of 5 stars

I ordered death stranding director's cut PS5 game disc and got it delivered from Bengaluru to Mumbai in just 3 days despite having limited staff at the time. Communication was good, prompt replies, sm... See more

Rated 5 out of 5 stars

Bought 4 different pc games , they were sealed , condition was very good and pricing was worth it . Though delivery took 2 more days , it was worth the wait. I would suggest them to include more phy... See more

Rated 5 out of 5 stars

I purchased Xbox Pulse Cipher controller from e2zstore which i could not find in any other online or offline stores. I placed the order late on the night of 1st Jan and received the controller on 3rd... See more


Company details

  1. Video Game Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. Game Store

Written by the company

We are E-commerce retailer for Video Game Consoles (Playstation, XBOX, Nintendo Switch, PC) , Gaming Titles, Accessories and electronic items


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

Good product. Very good price. Had a minor issue while ordering. It was immediately attended to and addressed.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Ordered Spiderman 2 PS5

Ordered Spiderman 2 PS5 from them and recieved on time. This is my second order with them. 100% genuine and trusted. Now I prefer to order discs from them only.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

E2z is trusted

Shipping was fast to say although the preparation took a bit long but it was worth it in the end the disc I ordered gow Ragnarok ps4 was in completely new condition with seal packed and was genuine and works safe to say I trust e2z

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Issue Faced, But Resolved Promptly

Initially, I had a disappointing experience with my order (Order ID: 665882) From e2zSTORE. Some items were missing, and the products I received appeared used and without proper packaging.

However, after I contacted the support team, they responded immediately, arranged a hassle-free return, and refunded the full amount I had paid. Their quick action and resolution were appreciated.

While the initial issue was unexpected, the customer service was prompt and reliable, which improved my overall experience.

Because of e2zSTORE strong after-sale support and competitive pricing, I will definitely prefer to buy from e2zSTORE again in the future.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Fraud!!!!

I could have given "0" is there was an option for that as they used to talk in abusive language and their services are pathatic. Don't purchase anything from them even if they give you it as free.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

placed order not delivered.

Beware order at your own risk. placed an order. after 10 days they did not shipped the order, no update, contacted several times and they not even talk properly. and without telling they cancelled the order. very poor service.

12 November 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

We’d like to clarify that our website is designed for B2C retail customers, not for bulk or hoarding purchases — especially during periods when RAM and SSD prices surge in the market.

Your order was automatically cancelled by the system in accordance with our policy, as it was identified as a bulk/hoarding purchase.

We request you to please contact our support team for any genuine bulk or B2B inquiries. Due to current market shortages, we are prioritizing regular customers and maintaining standard retail pricing to ensure fair availability.

Thank you for your understanding.

Rated 5 out of 5 stars

I have ordered elgato promoter on…

I have ordered elgato prompter on 31.10.2025. And I got my order on 10.11.2025. they provide good quality of product. I'm very happy about the service, they are genuine but order is delayed a bit. Otherwise everything is very good . Thank You team E2Z store.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Money debited order not fulfilled

Money debited from account and have not received my gift cards.

4 November 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

We understand your concern. There could be several reasons — for example, the order might have been refunded due to an incomplete or sketchy address, or the gift card email might have landed in your spam/junk folder.

Please reach out to us on WhatsApp for faster resolution. Writing a negative comment on the profile without conclusive details won’t help resolve the issue automatically, as we’re unable to locate any order under the name provided in your profile.

Thank you for your understanding.

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