e-Rewards Reviews 

974
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the platform straightforward, enjoying the chance to earn rewards like Avios or vouchers through completing engaging surveys. Many people appreciate that the interface is simple to use, offering a good variety of topics and consistent payouts. Some reviewers were not happy with getting screened out near the end of long surveys or encountering sudden technical glitches. Customers also mentioned that support teams provide unhelpful automated responses when attempting to resolve account suspension or missing points. A few individuals experienced difficulties redeeming vouchers or felt that rewards took too long to arrive.

What people talk about most

User experience

People report ambiguous experiences with user experience, as many reviewers find the daily surveys engaging,... See more

Website

Reviewers express mixed feelings regarding the website, with some consumers finding it easy to navigate and... See more

Customer service

Consumers find customer service to be disappointing, with reviewers reporting unhelpful responses and... See more

Value for money

Customers consistently note ambiguous experiences with value for money, as opinions are heavily divided on... See more

Application

Clients share ambiguous opinions on application, highlighting that it offers an easy and fun way to earn... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great way of getting Avios rewards to bulk up my BA account. Sometimes the reward isn’t worth the time but you can pick and choose which surveys to take. Occasionally you’ll get an error message towar... See more

Rated 4 out of 5 stars

Most of the time, the promised rewards are given but increasingly, you will spend several minutes completing a survey, having answered many questions, only to get the message "sorry this one filled fa... See more

Rated 4 out of 5 stars

Overall, good experiences with this forum - interesting surveys, easy to claim useful rewards. The only downside, and this has happened a couple of times recently, is when you get to the end (99%) aft... See more

Rated 4 out of 5 stars

Interesting surveys and fair reward. Some surveys freeze. Part way through and some have quite lengthy qualifying questions so that you are part way through before it closes - frustrating when this ha... See more


Company details

  1. Sports

Written by the company

Earn Rewards for your opinions with e-Rewards, the largest global, by-invitation-only online survey community.


Contact info

3.7

Average

TrustScore 3.5 out of 5

974 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(974)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

E-Rewards has gotten very disappointing…

E-Rewards has gotten very disappointing over the last year or so. Surveys used to be worth 200/300/400 points, but now more and more of these are only worth 50 points for a 10 or 15 minute survey! For clarity, this is equal to about 12 pence, so I am working for less than 1p per minute!!! Shocking…

26 October 2025
Unprompted review
Rated 1 out of 5 stars

Sainsbury’s sent an email about joining…

Sainsbury’s sent an email about joining this panel, seemed like a reasonable thing to do, but wish I had never bothered! Survey’s suddenly get suspended part way through, many you don’t qualify for, but you could have answered up to 10 qualifying questions. Whole screen has gone blank on me after hours of completing one survey!! They underestimate how long surveys will take. This was a 3 hour survey but I had already spent about 4 hours and it told me 3 times I was half way through?? Tried to redeem some points I’d made but they haven’t turned up in my nectar balance, so a TOTAL waste of time!

24 October 2025
Unprompted review
Rated 3 out of 5 stars

Good at times

Quite good to get a few nectar points if you've got a few spare hours . On odd occasions it makes you take a survey for 15 minutes then says you don't qualify and get no points which is annoying but apart from that ok . Pays for a bit of free diesel for the car

19 October 2025
Unprompted review
Rated 1 out of 5 stars

Rejoined after a break

Rejoined after a break of several years. Just as poor as I remember them. First 2 surveys fine then the next few took quite a bit of date then either said I didn’t qualify or that the survey was closed. No reward, not even a few points like other survey companies do. Avoid as they seem to take small amounts of data and avoid paying any reward for it.

18 October 2025
Unprompted review
Rated 1 out of 5 stars

Surveys take too long

Surveys are too long for amount of points earned. Three hous for 700 points?! Short surveys start then tou are blocked from completing, saying you dont qualify! Seems like a scam

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Don’t bother with this company

I have been doing surveys for E-rewards for at least years, it was a great way of getting nectar points and saving them up for Christmas to use at Argos etc. However over the last year or so they are becoming a little too big for their boots. Having trouble logging into last year I found I had to verify myself, why this is a survey company not a government department. So I verified myself, now a year later I’m back in the same situation, though when I requested a link to Veriff their recommended verification site they wouldn’t send me one. If I wanted to verify myself I would have to set up an account with Veriff, no thanks. Now I find my account has been permanently suspended due to my breaching their E rewards terms & conditions. The annoying thing is I still have quite a few points collected and they will never tell you what you’ve done wrong. Don’t bother with this company, if you do make sure you constantly withdraw your points.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

CIA or MI6

Recently joined but stopped after a few days. Checked on claiming rewards, they want a pic of me plus a passport or driving licence pic. No way. It's not the CIA or MI6 it's a rewards site(I think) or is it?

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. Today was my last day after 11 years of completing surveys. It used to be good and you were given the points stated for completing surveys. Over the last year, things have declined. I have lost count of the amount of times l have spent time completing a survey and reaching the end to get the usual, sorry, we have closed the survey.

When you appeal, you used to get the points you were supposed to, but now you get told the qualifying questions can be at the beginning, middle or end of the survey. So, you can spend 30 minutes answering all their questions to be told you don’t qualify 🤣 isn’t it amazing when you’ve answered everything they want to know? They then try and tell you that the company don’t use your answers when they don’t award the points, really?

The other excuse they give is you didn’t complete the survey correctly, or spend enough time on it, but they won’t say exactly what you’ve done wrong. They think people are going to spend vast amounts of their time poring over every answer only to get nothing at the end of it 🤣.

Save your time, this company are now nothing more than a scam.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Love e rewards

Really great way to earn a few Nectar points. The surveys are targeted based on individual preferences and are quite interesting. The best thing about e-Rewards is their customer service which is top class. They have always answered queries promptly and are very helpful.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Why did you suspend my account??

Was completing surveys for many years with little or no problems. Then had lots of problems logging in even though I knew my password was correct. Out of the blue I was told my account had been permanently suspended. I asked why and requested they produce the evidence as to why my account was suspended. They said they were not at liberty to tell me even though in a previous email they said they would if I requested.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

I love e rewards

I love e rewards. I get a lot of points that reduces my shopping bills at Sainsbury or I can use them at Argos.

30 June 2025
Unprompted review

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