e-Rewards Reviews 

974
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the platform straightforward, enjoying the chance to earn rewards like Avios or vouchers through completing engaging surveys. Many people appreciate that the interface is simple to use, offering a good variety of topics and consistent payouts. Some reviewers were not happy with getting screened out near the end of long surveys or encountering sudden technical glitches. Customers also mentioned that support teams provide unhelpful automated responses when attempting to resolve account suspension or missing points. A few individuals experienced difficulties redeeming vouchers or felt that rewards took too long to arrive.

What people talk about most

User experience

People report ambiguous experiences with user experience, as many reviewers find the daily surveys engaging,... See more

Website

Reviewers express mixed feelings regarding the website, with some consumers finding it easy to navigate and... See more

Customer service

Consumers find customer service to be disappointing, with reviewers reporting unhelpful responses and... See more

Value for money

Customers consistently note ambiguous experiences with value for money, as opinions are heavily divided on... See more

Application

Clients share ambiguous opinions on application, highlighting that it offers an easy and fun way to earn... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great way of getting Avios rewards to bulk up my BA account. Sometimes the reward isn’t worth the time but you can pick and choose which surveys to take. Occasionally you’ll get an error message towar... See more

Rated 4 out of 5 stars

Most of the time, the promised rewards are given but increasingly, you will spend several minutes completing a survey, having answered many questions, only to get the message "sorry this one filled fa... See more

Rated 4 out of 5 stars

Overall, good experiences with this forum - interesting surveys, easy to claim useful rewards. The only downside, and this has happened a couple of times recently, is when you get to the end (99%) aft... See more

Rated 4 out of 5 stars

Interesting surveys and fair reward. Some surveys freeze. Part way through and some have quite lengthy qualifying questions so that you are part way through before it closes - frustrating when this ha... See more


Company details

  1. Sports

Written by the company

Earn Rewards for your opinions with e-Rewards, the largest global, by-invitation-only online survey community.


Contact info

3.7

Average

TrustScore 3.5 out of 5

974 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(974)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not happy with Verification Process

Not happy about having to verify my account by taking a photo of both sides of my driving license and a selfie. This is way too much information and could be used for fraudulent purposes by someone with bad intentions. This is totally unnecessary and I will be replacing my license and deleting my E-Rewards account.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Suspended without any proof - No longer a survey site.

I have been a member of this survey panel for many years and noticed over the last few months lots of pressure to click on and sign up for their offers. They obviously get paid more for these offers than members completing surveys so are more of an advertising platform now. Last year I retired and always entered this on the surveys, often getting filtered out possibly because of this. I also noted many surveys I would get so far through, after giving lots of information and then get booted out without getting any points not even the 25 that used to be given in these cases.

Last month I got an email saying I have broken their rules, and my account was suspended with approximately 11,000 accumulated point’s being lost.

Emails went back and forth, and I asked why I was suspended and although one email said they would say they did not. I am a member of a few survey panels and have not had anything like this from others.

I note that there are other reviews of E-Rewards on here with similar experiences so we all cannot be wrong. They also of course have lots of my personal data which I am going to check GDPR rules and then request they delete and confirm it done.

I have certainly had enough of E-Rewards and even though they don’t respond to these reviews hopefully they read them.

5 February 2026
Unprompted review
Rated 2 out of 5 stars

Used to be great

Used to be great, was fairly easy to accumulate points. I now get kicked out 95% of the time, and the site now appears to be more about gaining points from silly online games than actual surveys.
So dissapointing...

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Another example of suspension without reason or proof

Similar to what Peter Dixon reported on the 11th July, my account has been suspended for an apparent breach of their rules.
I have been a member for over 20 years with no issues whatsoever.
I disputed their accusations and demanded proof of the irregularities I supposedly had committed to validate their claims, but surprise surprise, nothing was forthcoming.
They also deemed it fitting to retain my points which I estimated amount to over £80 at time of suspension.
I strongly recommend that should you want to join/remain with this company that you cash your points in on a regular basis to avoid being ripped off like I have been.

26 January 2026
Unprompted review
Rated 4 out of 5 stars

Great Way of Getting Avios Awards

Great way of getting Avios rewards to bulk up my BA account. Sometimes the reward isn’t worth the time but you can pick and choose which surveys to take. Occasionally you’ll get an error message towards the end of completing a survey (which is frustrating), but sending them a message via the app gets a quick response and they’ll usually award the points you missed out on.

23 January 2026
Unprompted review
Rated 2 out of 5 stars

Can do much better

I have used e-reards for about 6 months now and I don't find them very good. My profile is 100% yet it is rare that when I start a survey i actually get to the end as I don't meet their criteria. Some kick me out after abpit 5 minutes of answers, one kicked me out after just asking ehat gender I am. Today after about 2 minutes it kicked me out again. This has got to be improved.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

AVOID they want to collect your Gov ID and face

Been using nectar.e-rewards.co.uk for over 2 years and would of highly recommended them! BUT as of a couple days ago they switched to using Veriff and now they want to verify your account with your face in a selfie and see photos of your driving licence, passport and a Government ID!!

Hope people realise how valuable their face & credentials are and refuse to upload their identity.

I've closed my account with them and just signed up with LifePoints, Five surveys and Qmee. All much better than eRewards.

6 January 2026
Unprompted review
Rated 4 out of 5 stars

Overall good experience

Overall, good experiences with this forum - interesting surveys, easy to claim useful rewards. The only downside, and this has happened a couple of times recently, is when you get to the end (99%) after 20 minutes or so, and you're told you don't qualify! I was confident that I had answered all questions properly - maybe they didn't want the answers I gave, but it is frustrating when this happens.

3 January 2026
Unprompted review
Rated 4 out of 5 stars

A couple of years in .........

I've been doing surveys for this company for years now. It can sometimes take a while to earn points as quite often I'm not a match for the survey. You do get points even if you don't match . I'm not always sure the higher surveys are the way to go as they can take ages to complete. I do think it's a shame you can't recommend a friend as I have at least two people who would love to join but I can't get them on the list !

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Entering my 9th year

Being a member now for just over 8 years I enjoy filling in the survey and getting a reward for it. But you must be truthful. That way your be confident in yourself to think you have helped the customer and you get self satisfaction

23 December 2025
Unprompted review
Rated 2 out of 5 stars

I used to complete e-rewards surveys…

I used to complete e-rewards surveys very regularly - check my account history.
Over the last 12 to 18 months my experience has drastically deteriorated and I get rejected at varying stages in about 85% of the surveys that I attempt to complete. This needs to seriously improve.

23 December 2025
Unprompted review
Rated 4 out of 5 stars

Interesting surveys and fair reward

Interesting surveys and fair reward. Some surveys freeze. Part way through and some have quite lengthy qualifying questions so that you are part way through before it closes - frustrating when this happens

20 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look