I had a very calm and informative conversation, all my questions were answered respectfully and my concerns have lessened greatly, I'm so glad I reached out and can moved forward on my course with a c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m a new student and initially felt quite confused. I wasn’t sure how to navigate the AAT website or use the eCareers platform. However, Piyush Chowdhari, the customer executive, was incredibly hel... See more
Company replied
Found the process of enrolling extremely easy for my CIPD level 5. Luke was very helpful and made sure I had the best deal available, which helped, as this is completely self funded. Luke answered all... See more
Company replied
My query was understood and adequate answers provided clearly. Clear guidance was provided. At one point I was transferred to another department but all advisers were busy. Adviser called back later... See more
Company replied
AAT Level 2 Certificate in Accounting (Self Study)
(57)
AWS Certified Cloud Practitioner - (Virtual Classroom)
(46)
AWS Certified Solutions Architect (Associate) - (Virtual Classroom)
(40)
AAT Level 1 Award in Bookkeeping
(29)
CIPD Level 3 Foundation Certificate in People Practice
(22)
CIPD Level 5 Associate Diploma in People Management
(22)
AAT Level 3 Diploma in Accounting (Self Study)
(21)
CompTIA A+ Certification Course - Virtual Classroom
(12)
CeMAP Module 1, 2 & 3 (Virtual Classroom)
(11)
CeMAP Certificate in Mortgage Advice (Module 2 & 3) - Virtual Classroom
(10)
Company details
About e-Careers Ltd
Written by the company
At e-Careers, we are dedicated to transforming the training industry with our innovative solutions that create professional growth and economic progress. Our mission is to make learning accessible and impactful, closing the skill gap in today’s fast-changing world.
Since 2011, we have led the way in delivering online training supporting a wide range of learners from across the globe.
Our diverse portfolio of online instructor-led and self-paced courses includes, accredited courses, skills bootcamps, work-experience programs, and government-funded apprenticeships, all designed to support career growth and workforce development.
Driven by technology and innovation, we create affordable, engaging, and effective online training to help shape brighter futures.
Each year, thousands of learners, businesses, and educational partners trust us to enhance their skills and opportunities.
Categories
Accounting
Artificial Intelligence
Bookkeeping
Business Analysis
Cyber Security
Digital Marketing
Health and Safety
Human Resources
IT and Networking
Mortgage Advice
Project Management
Join a community of over 630,000 who have relied on e-Careers to achieve career success, whether you’re advancing your own career or developing your team.
Why We Exist
Written by the company
- Our Purpose
- A platform to help change lives for good.
- Our Vision
- Empowering the world through pioneering solutions designed to create careers and bridge the global skills gap.
- Our Mission
- Continuous innovation in upskilling on a mass scale.
Why Choose e-Careers
Why every year, thousands choose e-Careers
e-Careers is a recognised leader in online professional qualifications with over a decade of experience, serving a global community of more than 630,000 individuals and businesses.
Renowned for our commitment to quality, e-Careers has received multiple awards and industry nominations for its dedication to upskilling.
Collaborating with over 50 strategic partners, including colleges, universities, trade unions, and government bodies, we have solidified our reputation as a trusted global training provider.
With an "Excellent" rating on Trustpilot, e-Careers ensures quality through courses designed and delivered by acclaimed tutors with both industry and academic expertise. Each program is meticulously developed in-house, emphasising innovation and relevance.
Our students benefit from one some of the highest pass rates in the industry, gaining employer-sought skills backed by internationally recognised certifications.
Affordability and accessibility are core to e-Careers’ mission. Flexible 0% interest finance plans and a price match guarantee make high-quality training attainable for all. Transparent pricing with VAT included ensures no hidden costs.
Learning is entirely flexible, with courses accessible anywhere, via a state-of-the-art online platform compatible with all devices.
In addition to exceptional training, e-Careers supports students with free career services, exclusive Totum Pro student discounts, and referral rewards.
With a focus on empowering learners, e-Careers combines expertise, innovation, and affordability to deliver unmatched value and impact in professional education.
Renowned for our commitment to quality, e-Careers has received multiple awards and industry nominations for its dedication to upskilling.
Collaborating with over 50 strategic partners, including colleges, universities, trade unions, and government bodies, we have solidified our reputation as a trusted global training provider.
With an "Excellent" rating on Trustpilot, e-Careers ensures quality through courses designed and delivered by acclaimed tutors with both industry and academic expertise. Each program is meticulously developed in-house, emphasising innovation and relevance.
Our students benefit from one some of the highest pass rates in the industry, gaining employer-sought skills backed by internationally recognised certifications.
Affordability and accessibility are core to e-Careers’ mission. Flexible 0% interest finance plans and a price match guarantee make high-quality training attainable for all. Transparent pricing with VAT included ensures no hidden costs.
Learning is entirely flexible, with courses accessible anywhere, via a state-of-the-art online platform compatible with all devices.
In addition to exceptional training, e-Careers supports students with free career services, exclusive Totum Pro student discounts, and referral rewards.
With a focus on empowering learners, e-Careers combines expertise, innovation, and affordability to deliver unmatched value and impact in professional education.
Contact info
Unit 6, Waterside Drive, SL3 6EZ, Langley, United Kingdom
- +44 (0)203 198 7700
- info@e-careers.com
- e-careers.com
4.8
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good support and understanding in my…
Good support and understanding in my situation
I am satisfied
Specially customer support
20 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello Tahereh,
We are so glad to hear our support team provided understanding and satisfaction.
Kind regards,
The e-Careers Team.
Thank You Piyush *****
I would like to THANK Piyush for his clear instructions and communication to assist with a problem I had created. Piyush was quick to understand my needs and assist me with getting on with my studies. I have received excellent customer service from Piyush today .
18 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello Leanne,
We are so pleased to hear about your positive experience and that our team could assist you effectively with your studies. Thank you for sharing your kind words.
Kind regards,
The e-Careers Team.
Its just a lie that services are given
Its just a lie that services are given
Suddenly when i asked for a refund for aat level 4 my course access was denied for level 2 and 3 also im never given xero as well. Regarding expiry kindly mention date when i received a email that my courses are going to expired. Services for ehich i had paid i was never offered. They just know to scam people and make money. Never give the services for which we pay to them. Dont buy their courses these people are fraud.
15 May 2026
Unprompted review
E-careers great customer service
I had an issue with my payment code, I hadn't redeemed it within 4 weeks of receiving it with the AAT so it was invalidated. I called E-Careers up and a man called Piyush got me a voucher code that would generate a new payment code for an AAT membership within 10 minutes. He was very quick and helpful and made the call a lot less stressful on my part.
18 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello Dawoud,
We are so pleased to hear that our team was able to quickly resolve your payment code issue. It's wonderful to know that we could make the process stress-free for you. Thank you for sharing your positive experience!
Kind regards,
The e-Careers Team.
Fantastic support and pricing
Found the process of enrolling extremely easy for my CIPD level 5. Luke was very helpful and made sure I had the best deal available, which helped, as this is completely self funded. Luke answered all the questions I had about my course and tutor support available. Having shopped around to see which learning provider would suit me most, E-Careers definitely stood out. In addition they were highly rated online in CIPD study groups.
15 May 2026
Reply from e-Careers Ltd
Hello Leonie,
We are so pleased to hear about your positive experience with us, especially regarding the ease of enrollment and the support you received. It's wonderful to know we stood out among other providers. Thank you for your kind words.
Kind regards,
The e-Careers Team.
Anushka Arora was great
Anushka Arora was great and very helpul. I needed help on how to pay for my membership fee and they have sent an email with all the steps and screenshots so it will be easier for me. They also replied fast. Very good customer service.
15 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello there,
We are so glad to hear we could assist you quickly and effectively with your membership payment. We appreciate your kind words about our customer service!
Kind regards,
The e-Careers Team.
Thank you James
Thank you James, really appreciate your support and guidance. Will definitely recommend career to anyone looking to get the Job done.
15 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello there,
We are so glad we could assist you. Your kind words mean a lot to us, and we appreciate your recommendation!
Kind regards,
The e-Careers Team.
Fast and kinde i like that
15 May 2026
Reply from e-Careers Ltd
Hello Wejdan,
We're glad you enjoyed your experience. We appreciate your kind words!
Kind regards,
The e-Careers Team.
That's what i call a customer service.
Always friendly, helpful, reliable, and fast. They will help you with all the concerns you have. THE BEST!
14 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello Momchil,
We're so glad to hear you find our team friendly, helpful, and reliable! Thank you for your kind words.
Kind regards,
The e-Careers Team.
highly recommend for support, and quality study materials
I had an amazing experience with e-Careers since January 2024, when I had decided to start a new career and they had supported me with my Accounting course. I had always received a prompt support, especially from Piyush . I highly recommend e-Careers, 5stars
1 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello Raluca,
We are so glad to hear about your amazing experience with us and your accounting course! We appreciate your kind words and recommendation.
Kind regards,
The e-Careers Team.
Just enrolled and was getting confused…
Just enrolled and was getting confused with how to register for the AAT student membership so I logged an email enquiry for help. Piyush called me back and talked me through it all - was very clear and kind
14 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello Kelly,
We're so glad we could help clarify the registration process for you. Your positive feedback is much appreciated!
Best regards,
The e-Careers Team.
Reply from e-Careers Ltd
Hello Sherona,
We are so glad to hear this positive feedback. We appreciate your kind words.
Best regards,
The e-Careers Team.
Thank you to Richard for his time in…
Thank you to Richard for his time in extending my course.
10 May 2026
Reply from e-Careers Ltd
Hello Maxine,
We are so glad we could assist you. We appreciate your kind words.
Best regards,
The e-Careers Team.
Amazing service
The customer service was impeccable. They told me all the details i needed to do, and were so encouraging. Even helping me with technology suggestions and as soon as i was ready to start, it was one phone call away and help throughout the set up.
11 May 2026
Reply from e-Careers Ltd
Hello Natasha,
We're so glad to hear our team provided such helpful and encouraging support, making your setup seamless. Thank you for your kind words!
Best regards,
The e-Careers Team.
Excellent customer support
I had an excellent experience with e-Careers support, especially with Piyush Chaudhary. He was very professional, patient, and extremely helpful throughout the whole process. He helped me solve my issue with the course and clearly explained how to use the platform, where to find help, and how everything works. Thanks to his support, everything became much easier to understand. I really appreciate the time and effort he put into helping me. Amazing customer service and a great experience overall!
12 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello Anna,
We are delighted to hear about your excellent experience and appreciate you sharing such positive feedback. We are so glad our team could assist you effectively and make your learning journey smoother. Thank you for your kind words!
Best regards,
The e-Careers Team.
Piyush was very helpful and talked me…
Piyush was very helpful and talked me throuvh all i needed to know. Thank you!
12 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello Joanne,
We are so glad to hear our team provided excellent assistance. Thank you for your kind words!
Best regards,
The e-Careers Team.
First time being a student
First time being a student, and with the time zones so different, they made my experience easier.
7 May 2026
Unprompted review
Reply from e-Careers Ltd
Hello Jarra,
We're happy to hear that our support made your first experience as a student easier, despite the challenges with different time zones. Thank you!
Best regards,
The e-Careers Team.
Reply from e-Careers Ltd
Hello Nujud,
We're happy to hear that you had a great, fast, and flexible experience. Thank you for your positive feedback; we appreciate it!
Best regards,
The e-Careers Team.
Easy and straightforward.
It was really easy to set up my courses with e-Careers. It was all straightforward and their member of staff, Luke, who helped me was friendly and helpful.
8 May 2026
Reply from e-Careers Ltd
Hello Claire,
We're happy to hear that setting up your courses was easy and straightforward. We appreciate your positive feedback regarding our helpful staff!
Best regards,
The e-Careers Team.
I had the pleasure of communicating…
I had the pleasure of communicating with Luke Hughes and found him to be professional and knowledgeable about the direction I wished to pursue.
Luke was not pushy when discussing the package. He listened when I asked him to wait for me to call him and ensured that any information was shared with me via email.
7 May 2026
Reply from e-Careers Ltd
Hello there,
We appreciate you sharing your experience. We're happy to hear that the communication was professional and informative, and that our team member respected your needs and preferences. Thank you for your positive feedback.
|
Best regards,
The e-Careers Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.