DZX Cover Reviews 94

INITIAL QUALITY: 3.5 stars out of 5. The leather is supple and the color is uniform throughout. Overall I'm impressed. Only time will tell how long it lasts.
INSTALLATION: 2 stars out of 5. This is where the product falls short. The seat covers arrived without any instructions or tools/accessories in order to install. I was directed to watch online videos for guidance. Unfortunately, the videos were generic and did not match my model exactly. This caused a significant amount of frustration and guesswork.
FIT: 3 stars out of 5. Once installed, the fit and finish was acceptable, though not perfect. There were minor alignment issues. (hole cut outs not aligning with the component 34 that was supposed to be visible)
CUSTOMER SUPPORT: 2 stars out of 5. When I reached out to customer support they were responsive, but not very helpful. They claim they do not have written instructions anywhere and that the videos would have to suffice. When I told them I did not receive the hardware or accessories to install, Customer Support was adamant that they were somewhere in the box. They were not. When asked if the company could send the needed supplies, they never responded. I had to go to the local hardware store to get what I thought was needed.
OVERALL: 2.6 out of 5. If you are lucky enough to have the exact model of seat covers that are featured in the videos, it might result in a more acceptable fit and a better experience. However, if your situation is like mine, best of luck.

Quality, material, color, size and cutting is really good. Very thoughtful in many ways. Delivery was on time and customer support chat respond to our questions, if not instantly atleast in a day by email. I was hesitant initially about this unknown company but they do the job and can be trusted. I got seat covers for audi q5 2021. It was perfect measurement. I wasn't finding the right size anywhere but this company did it for me.

This is the most beautiful car seat covers I’ve ever seen! Even more beautiful that the original Mercedes Benz seats the car came with! 10 out of 10! I recommend DZX COVER! Perfect fit for the model of my Mercedes! Thank you!

They delivered a decent product. I say decent due to the fact that they claimed it was custom made for a Lexus RX 500h, but the front seats do NOT fit quite right. I really only want them to protect the seats from my little Pug's paws, so I am content in that regard.

The wait was quite long but most time was wasted in transit, customs, and local courier.

I ordered seat covers.
Take out 2-3 hours to fit the kit. Don't rush it.

It will not always be clear how to proceed at first, but customer service was prompt to reply by e-mail and whatsapp.

1. The production quality and fit is simple outstanding
2. The leather is equally excellent and of a high standard. The colour is consistent.
3. So are the fittings, attachment and zippers; everything is sewed together well.

I'm very happy with the end result and highly recommend DZXCover.

Excellent customer service and the product is amazing as well.

Absolutely horrible product. Not only were the seat covers poor quality, they didn’t fit at all. When I reached out to customer service, they had me take a video documenting the issues and they say they have a 30day money back guarantee on their site which they will not honor. Total foreign scam company stay away.

The staff answered all my questions. It took almost 2 months to receive the seat covers from China but when they arrived they fit nicely, completely worth the wait. I drive for Uber and I've gotten lots of compliments, lots. Most people thought they were original. I would buy from DZX again!

Excellent quality! Great price! They kept me informed as to the delivery schedule.

Everything when well excellent customer service had a issue with missing items they handled well no very happy with the covers had two issues the back part of the covers did not have a way to go over the head rest had to cut and sew to get over the head rest and the cover of the seats do not fasten in on two of the sides they slide some kinda dissatisfied how they are not really custom for my car 😞

Quality product, nice feel.

I was disappointed with how loose the fit was for the backseat.