Dynastymattress Reviews 5

TrustScore 3 out of 5

2.8

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Company details

  1. Mattress Store
  2. Bedroom Furniture Store

Written by the company

A Gel Memory Foam Mattress & Adjustable Base Manufacturer that was founded in 2007. That produces high end quality goods at cozy prices. Our mattresses come compressed and vacuum sealed in a small compact easy shipping box and delivered at your door in 1-4 business days! We are Known For, - RV Mattresses (Designed to fit and specifically for the Road Lifestyle) - Sofa Mattresses (Completely foldable, Comfortable, and perfect for guests or sleep overs) - Adjustable Bases - Having all sizes Where we are located - Amazon (https://www.amazon.com/stores/DynastyMattress/page/90995222-5F0B-49AF-AAC0-E8B70D836B95?ref_=ast_bln) - Website (www.dynastymattress.com) - Walmart


Contact info

2.8

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor customer Service

I ordered a replacement cover for our 2 year old dynasty Mattress. We broke the zipper while moving it into our new RV, Dynasty cancelled my order with no explanation. I emailed them with no response and tried calling them several times over a 2 day period. They don't answer the phone.
Extremely poor / non-existent customer service

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Best sleep of my life...

I have been sleeping on my Dynasty Mattress for about 3 months now and I can say it's been the best sleep of my life. No joke. This mattress is like sleeping on a cloud. I wake up feeling more rested than ever and it really helps me take on the day with more energy.

15 October 2024
Unprompted review
Rated 1 out of 5 stars

Instant credit card charge when ordered then non-responsive

Ordered May 24th 2024 $2208 bedframe. My credit card was charged immediately. Website said shipping generally 1-3 days could take 1-2 weeks. 3 weeks later I received 2nd email response to dozens sent. First email said materials to be received June 1st with ship date within about 10 days. Second email a few days later said ship date ETA OCTOBER. I was offered a refund and now again, they are none responsive. They don't answer chat or phone AT ALL and emails ... don't hold your breath.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Purchased Queen Size mattress

I purchased Queen size mattress from Dynasty and my experience was nothing but positive. The website was easy to navigate and it helped me to choose the right firmness and the size that meets my needs. Customer service through the chat on website was also helpful! My sleep has gotten better than ever and I’m glad I made this choice to purchase their mattress!

25 May 2021
Unprompted review

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