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Dynamo Fitness Reviews 

765
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 450 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional customer service, helpfulness, and extensive knowledge of the products. Many people highlight the high quality of the equipment and the overall value for money, making their purchases satisfying. The service, including delivery and installation, is frequently described as smooth, efficient, and hassle-free, contributing to a positive purchasing journey. However, some customers expressed dissatisfaction with after-sales support, citing issues like lack of follow-up, misleading information about product inclusions, and poor installation practices. A few other people also felt that there were issues with refunds for products and that customer service was unsatisfactory in those instances.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, friendly, and very... See more

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with their... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting friendly, helpful, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the superior and excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience purchasing the Impact Fitness MF10 Multi‑Trainer with Adjustable Bench. A huge thank you to Chanson at the Yagoona centre, whose customer service was exceptional. Nothing... See more

Company replied

Rated 5 out of 5 stars

This is my second time purchasing from Dynamo. My first experience was with Vamsi, and most recently I worked with Sam. Both provided excellent service and made the process smooth and hassle-free. Yo... See more

Company replied

Rated 5 out of 5 stars

Went in to the Preston store looking for an exercise bike for home. Originally looking at a wind bike but after trying out and having some discussions with the staff on what I wanted to achieve ended... See more

Company replied

Rated 5 out of 5 stars

Great customer service from seven hills store. Team was very honest and helpful throughout purchasing equiptment suited to my needs. Delivery/pickup was a breeze. Equiptment was good quality. Highly r... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health Consultant
  5. Pilates Studio
  6. Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(765)

436 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service with wide variety of…

Great service with wide variety of fitness equipment at competitive rates. Can’t ask for more.

6 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Chuck,

Thank you for your wonderful feedback! We're delighted to hear that you were happy with our service, wide range of fitness equipment, and competitive pricing. We truly appreciate your support and look forward to helping you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very happy with the customer service…

Very happy with the customer service awesome

5 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Bronson,

Thank you for your kind words! We're thrilled to hear you were very happy with our customer service. We truly appreciate your support and look forward to assisting you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The staff very professional and easy to…

The staff very professional and easy to ask and answer concerns

27 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Scott,

Thank you for your kind feedback. We’re pleased to hear that our staff was professional, approachable, and able to address your concerns effectively. We appreciate your support and look forward to assisting you again.

Best regards,
Dynamo Fitness Equipment

Rated 4 out of 5 stars

All good

Once I was contacted by installer , all went well . Good service .
Happy with the home gym .

27 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Andrew,

Thank you for your feedback. We're glad to hear the installation process went smoothly and that you're happy with your home gym. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Such quick service

Such quick service. Ordered Sunday and received the stairmaster on Wednesday. Love the machine. Great addition to my home gym.

27 May 2026
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Reply from Dynamo Fitness

Hi Karen,

Thank you for your wonderful review. We're delighted to hear that your StairMaster arrived quickly and that you're loving it. It's great to know it's a valuable addition to your home gym. We appreciate your support and hope you enjoy your workouts!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great experience right from the start.

From the moment I walked in the door, I felt very welcome. The staff were very friendly and helpful. They made choosing the product I was after very easy and answered all my questions. I felt very comforting with them. My product was delivered within a few days. The gentleman who delivered and assembled my equipment was just as friendly and helpful. A great experience all round.

15 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Heidi,

Thank you for your wonderful feedback. We're delighted to hear you felt welcomed and well-supported throughout your experience. We appreciate your kind words and are glad everything, from product selection to delivery and assembly, went smoothly.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very friendly and helpful staff member

Very friendly and helpful staff member. Great quality products with sales to support.

30 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Krissy,

Thank you for your kind review. We're pleased to hear our team was friendly and helpful, and that you're happy with the quality of our products and the great value we offer. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. Answered questions and made a good customer experience

30 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Ari,

Thank you for your feedback. We're glad to hear our team was friendly and helpful, and that they were able to answer your questions and provide a great customer experience. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service

Great service, I went in the get a ez curl bar, had been to rebel sport before and they wanted $200, got this one for $80! Very happy

28 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Zack,

Thank you so much for your wonderful review! We're glad we could help you find the EZ curl bar you were looking for at a great price. It’s fantastic to hear you’re very happy with your purchase. We truly appreciate your support and look forward to serving you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery of a product that gives good value for money.

21 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Helaine,

Thank you for your great feedback! We're delighted to hear you were happy with both our service and fast delivery. It’s wonderful to know you found the product to be great value for money. We truly appreciate your support and hope to serve you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Super easy to deal with will be back…

Super easy to deal with will be back soon

27 May 2026
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Reply from Dynamo Fitness

Hi Zoran,

Thank you for your kind review! We're so glad to hear you found us super easy to deal with. We truly appreciate your support and look forward to welcoming you back again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very good Service

27 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jason,

Thank you for your feedback! We're delighted to hear you were happy with our service. We truly appreciate your support and look forward to serving you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

very helpful and have a lot of…

Great very helpful and have a lot of equipment

27 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Susan,

Thank you for your wonderful review! We're glad to hear you found our team very helpful and appreciated our wide range of equipment. We truly value your support and look forward to helping you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and knowledge of the equipment on hand. Sarah went out of her way to put together a package at a very competitive price. We could not be happier with the experience! Keep up the great job!!

25 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Vivek,

Thank you for taking the time to leave such a kind review! We’re delighted to hear that Sarah went above and beyond to make your experience a great one. Your satisfaction means a lot to our team, and we’ll be sure to pass along your compliments to her. Thanks again for your support, and enjoy your equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Sarah is extremely professional and…

Sarah is extremely professional and friendly Knew her products. Definitely recommend a visit. Thank you!

25 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kel,

Thank you for the great review! We’re so glad to hear you had a positive experience with Sarah. Her professionalism and product knowledge are truly appreciated, and we’ll be sure to pass along your kind words. Thanks again for the recommendation!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The best customer service ever

The best customer service ever, very helpful, friendly.purchased the MF 10 Functional Trainer from Dynamo FItness Success with delivery installation and rubbish removal , Sarah and Cameron where amazing would recommend to friends and family.

25 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sarini,

Thank you so much for the amazing feedback! We’re thrilled to hear you had such a great experience with Sarah and Cameron. We hope you’re loving your MF 10 Functional Trainer, and we truly appreciate your recommendation to friends and family. Enjoy your new setup, and thanks again for choosing Dynamo Fitness!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service

Great customer service

25 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Aman,

Thank you for your kind words! We’re glad you had a great experience with our team and truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 2 out of 5 stars

Happy experience today thank you to…

Happy experience today thank you to Sherri and melad

24 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Amy,

Thank you for your kind review! We’re so pleased to hear you had a happy experience today. Sherri and Melad will really appreciate your feedback. Enjoy your new equipment and thank you for choosing us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

We have very great experience with…

We have very great experience with cross trainers

23 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Rajveer,

Thank you for your lovely feedback! We’re delighted to hear you had a great experience with our cross-trainers. We appreciate your support and hope you continue enjoying your workouts!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great shop and help from the staff

Great shop and help from the staff. Very knowledgeable thanks guys

23 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brett,

Thank you for the great review! We’re glad our team could help and provide knowledgeable service. Your support means a lot to us thanks again and enjoy your equipment!

Best regards,
Dynamo Fitness Equipment

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