Dymphnajane Reviews 129

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Product paid for but never arrived. Limited response from supplier. Recommend paying for tracked delivery if you use this company.

Rated 5 out of 5 stars

An absolutely cracking workshop, with very welcoming and knowledgeable ladies. Both have lots of patient and gave instruction at your pace. I knew the very basics of crochet and came away from the wor... See more

Rated 5 out of 5 stars

Really great service from Dymphna Jane! Dymphna is so helpful and gets everything sorted really quickly. I'm terrible for running out of thread and other supplies right in the middle of a project but... See more

Company replied

Rated 5 out of 5 stars

First time buyer from this wonderful company and most certainly will not be the last! Gorgeous, quality products at a very reasonable, competitive price. Easy to use website and lovely personal t... See more

Company replied

Company details

  1. Craft Store
  2. Haberdashery
  3. Knit Shop
  4. Thread Supplier

Written by the company

I am a small business providing quality products at a fair price with quick dispatch and excellent customer service. In my shop there is fabulous range of sewing, knitting, crochet goodies and a wide range of haberdashery essentials. I stock the full range of Gutermann Sew-all 100m, 500m 1000m colours. In the Gutermann range I also have the Toldi-lock overlocking thread, cottons, silk threads, maraflex, shirring thread, machine embroidery thread and much much more. Also in my lovely shop I've large range of Prym essentials, tapestry kits, children's cross stitch kits, Elbesee tapestry frames and hoops. And not forgetting the beautiful Hemline Gold range - a fabulous range of beautifully crafted sewing essentials. I stock the fabulous Wolltraum yarn from Switzerland - this is a beautiful gradient yarn. I have a great range of Milward Scissors, Clover essentials, scissors and rotary cutters from Fiskars, and other goodies from Emma Ball, Janie Crow, Schmetz and Trimits to name a few. I post UK and worldwide, or you are welcome to place your order and collect. Visitors are very welcome to have a browse and a cuppa - just call or message before a special trip in case I am out on a delivery. Thank you, Dymphna


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb workshop/class for anyone new to…

Superb workshop/class for anyone new to crochet or knitting. I learnt so much in the first session. Both Dymphna and Lisa are great teachers, very patient and knowledgeable. I cannot recommend their classes enough and can't wait for my next one. Thank you ladies see you very soon at the next class

30 January 2026
Rated 5 out of 5 stars

Fantastic day

I love my days at Avant Garden good company help if you get stuck, tea & coffee & cake available & lunch provided, you can do any craft ie sewing knitting etc

8 January 2026
Rated 5 out of 5 stars

Found exactly what I was looking for on…

Found exactly what I was looking for on the web site and placed my order. Nothing complicated. The shop is fairly handy for me so I opted to collect to save postage. It was lovely to visit the little shop, crammed full of wools and other haberdashery - all very colourful and well ordered and the owner was lovely. My wool was very competitively priced. Will be using this little shop again.

8 December 2025
Rated 5 out of 5 stars

💯 Wow!!!

💯 Wow!!!! I absolutely LOVE, LOVE, LOVE this company, as they had the full set of Prym Crochet Hooks, and the price was unbeatable anywhere online!!!

Thanks to PayPal creating a huge problem, I almost lost out on the STUNNINGLY, GORGEOUS, AMAZING, AWESOME, OUT OF THIS WORLD Crochet Hooks! However Dymphna, who was GREAT when I told her what had happened too! So long story I managed to buy the two sets!!!!

Suffering from really really bad Arthritis in both hands amongst other places, I was OVER THE MOON to find that these particular Crochet Hooks are GREAT if you have such a horrible disease!

When they arrived, I felt like I had won the lottery!!!! They were sooo well packaged in lots of bubble wrap, I just couldn't wait to see them!

They feel FANTASTIC, and I know that they will bring me many many hours of Crocheting pleasure for sure!!!!

I also treated myself to a Janie Crow Crochet/Pencil case, which is LOVELY - that will keep all my crafty notions in!

So I have absolute faith in Dymphna's company, who are soooo well deserved 5 ⭐⭐⭐⭐⭐ in fact I would give them more if it were possible!!!!

THANK YOU DYMPHNA for having such a OUTSTANDING, AMAZING, AWESOME, GREAT company!!!!! 💯

15 November 2025
Dymphnajane logo

Reply from Dymphnajane

Oh wow – thank you so much for such an incredible review!

I’m absolutely over the moon that you love your Prym Crochet Hook sets and your Janie Crow case. They really are gorgeous tools, and I’m so glad they’ll make crocheting more comfortable and enjoyable for you, especially with your arthritis. That means a lot.

I’m also so pleased we managed to get everything sorted despite PayPal’s hiccup – it was no trouble at all, and I’m delighted you didn’t miss out!

Thank you for your kindness, your enthusiasm, and your trust. Your words truly made my day (and then some!). I hope your new hooks bring you many, many hours of happy stitching.

Dymphna

Rated 5 out of 5 stars

Really user friendly website

Really user friendly website, and a great choice of knitting yarns. I collected my order as I'm fairly local and met Dymphna for the first time, she was lovely - very helpful and knowledgeable. Will definitely be a repeat customer.

24 October 2025
Rated 5 out of 5 stars

Very helpful

Very helpful. Replied to my email query straight away. Order well packaged and arrived promptly. Order as described on website. Will be happy to order again!

18 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look