DWV Smart Repair Solutions (official) Reviews 

Submitted details 17 October, received an acknowledgment saying they would be in touch with a quote. Nothing received so I sent a reminder email - total silence.

Taking photos and sending details to them was a total waste of my time!

Edit:

Your email stated that the quote would be sent next working day - nothing heard at all and the work is now to be done by a competitor who did respond within 24 hours.

Very happy with the service provided by Paul Davenport at DWV Smart Repair Solutions. The quality of the work and communication were always excellent. Would highly recommend!

Wheel was not removed..
So repair was done now wheel has rotated the part of alloy facing down wasn’t painted and missed..
Sent photos to customer services had no response..
Just sent second email chasing…

I was very happy with the repair that was carried out. I was kept informed of when the technician, Alan, would arrive, what was required and what was involved. He was professional, helpful and friendly. The removal of the dents looks great!

Great communication and a excellent job by the engineer on my alloy

The booking process was easy, did get directed to a QR code that didn’t work but once spoke to the booking team and directed to the web site was quick and resolved the booking quickly and arranged time to suit me at home.
Tom who undertook the 2 alloy repair and my bumper scratch was brilliant.
Quality was really good and so pleased with the finish.

Thank you

Excellent repair.

The service from the guys who have come out have been excellent, over and above ever time, can’t fault them for a second. A truly exceptional service. The communication from the planning team has been a little hit and miss though

I've had my car worked on by Jack (from Harrow area) twice now, and both times he went above and beyond. He diagnosed the problem quickly, explained exactly what he was going to do and completed the job so quickly without any issues or fuss.

He was super friendly and reliable on both occasions and ensured i could carry on with my own things and not stress with the service he was carrying out. Would highly recommend him and the team for any work in this space.

ALLOY WHEELS REPAIR
The arrangements for the repair were carried out efficiently. The repair was carried out on a date earlier than that arranged and the man came to time as well. The repair was also carried out efficiently. A text was received soon afterwards which included a warning to be aware of possible problems caused by the different metals used, which was useful.

Very helpful chap, did a good job.
But website useless for trying to change date of repair. Emailed them, they promised to get back to me but never did!

Arrived on time and did a good job the engineer was very pleasant and courteous

They kept me informed with reminders about when they were coming and also given a time slot which was helpful. The weather was terrible, however he set up his canopy and did a very good job. Very well done and a good experience. The only thing was that it was quite a long wait from the time of putting in the claim and actually doing the job.

Appointment fitted around my available time. Messages kept me up to date on when repair was due. Arrived on time. Friendly and efficient. Invited inspection of the work. Very pleased.

Professional yet relaxed approach, wry helpful

Great service and very professional repair. Car looks good as new.

Polite and friendly engineer. On time in estimated arrival time frame. Good communication about repair, and after care. Took care while removing wheel and replacing as to not cause any damage to my vechile or tyre. First class job carried

Paul Davenport came to fix my scratches and alloys and my car looks brand new. Service was excellent, he communicated very efficiently leading up to the appointment and on the day. Would highly recommend

Paul Davenport messaged me in advance to confirm expected arrival time. Arrived on time, very curtious,professional. Excellent job on the car. Could not fault him. Highly recommend

Jimmy V did an amazing job. Alloys look brand new. He was very professional, quick and very friendly. Highly recommend his services and Dent Wizard.