Came in no time and got straight to work knew the job that needed to be done and was carried out perfectly, would highly recommend
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Phoned Dave Sunday lunchtime as front door would not lock felt that mechanism had broken. Dave advised if I could wait until Monday to save on cost. I sent my details via WhatsApp Dave arrived Monday... See more
Company replied
Excellent service. Very quick response to my call, arrived within 20 minutes. Faulty lock replaced and mechanism repaired and reassembled within an hour. Also went the extra mile and adjusted the do... See more
Company replied
Dave was amazing when I locked myself and my 7 month old baby out of the house, he arrived within 10 minutes of me contacting him and got me back in my house so quickly, even with a tricky lock/door!... See more
Company replied
Company details
Written by the company
DW Locksmiths is a trusted local locksmith service providing fast, reliable and professional locksmith solutions across Durham, Sunderland, Houghton-le-Spring and surrounding areas. With over 5 years of experience, we specialise in emergency locksmith services, lock repairs, lock replacements and uPVC door lock repairs. Whether you're locked out, dealing with a faulty door mechanism or need to upgrade your locks for better security, we offer a quick response and high-quality workmanship. We take pride in offering a friendly, honest and dependable service, with transparent pricing and no hidden costs. Customer satisfaction is our top priority, which is reflected in our excellent customer reviews and reputation across the North East. Services include: • Emergency locksmith services • Lock replacements and upgrades • uPVC door lock repairs and gearbox replacements • Anti-snap cylinder upgrades • Door and window lock repairs • Non-destructive entry where possible DW Locksmiths is committed to providing a fast response, professional service and complete peace of mind for homeowners, landlords and businesses.
Contact info
United Kingdom
- dw-locksmiths.com
Came in no time and got straight to…
Came in no time and got straight to work knew the job that needed to be done and was carried out perfectly, would highly recommend
30 April 2026
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback
Prompt and efficient service over a…
Prompt and efficient service over a tricky job. Polite and tidy workman.
Would definitely use them again.
4 March 2026
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Absolutely spot on reliable honest…
Absolutely spot on reliable honest advice
Excellent price
12 February 2026
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Great service very reasonable and…
Great service very reasonable and reliable
2 October 2025
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Amazing service from Dave!
Dave was amazing when I locked myself and my 7 month old baby out of the house, he arrived within 10 minutes of me contacting him and got me back in my house so quickly, even with a tricky lock/door! Dave was so friendly and informative, it was really reasonably priced too and I even received 5 spare keys with my new lock. I would definitely recommend this company to get you out of a pickle like this, I can't thank Dave enough!
13 May 2025
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Had a problem with patio doors not…
Had a problem with patio doors not locking
Messaged David and came out same day.
Job was completed within 15 mins !
Very friendly and excellent service would definitely recommend.
12 May 2025
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Door Lock repaired and unlocked , window lock repaired and seal replaced , double glassed window replaced
Excellent repairs and very reliable , polite and really helpful , competitive price and good work , I would highly recommend
25 February 2025
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Came out to fix 2 windows that had sunk…
Came out to fix 2 windows that had sunk from their position and were letting a breeze in. Fixed both windows in good time, knew what he was doing and talking about, good price for the work. Would definitely use again.
24 February 2025
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Called Dave at 3 o'clock he was here by…
Called Dave at 3 o'clock he was here by 4 and job done without any hassle, nice and clean and without unncessary costs of replacement parts. First class service, friendly and professional.
21 February 2025
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Absolutely excellent …
Absolutely great guy came out very quick was friendly and did a great job highly recommend
25 January 2025
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Great service from Dave
Great service from Dave. Sorted a door out that’s been causing issues. Really prompt response and friendly service.
Thank you 😃
11 January 2025
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Excellent Service
Excellent service. Job done and dusted quickly and efficiently. Happy to recommend.
2 December 2024
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
None locking Composite front door
Phoned Dave Sunday lunchtime as front door would not lock felt that mechanism had broken. Dave advised if I could wait until Monday to save on cost. I sent my details via WhatsApp Dave arrived Monday morning confirmed fault we agreed cost and front door now locking within an hour Dave very helpful and pleasant his number now stored for future reference to pass onto family and friends
2 December 2024
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Brilliant service came out within 1…
Brilliant service came out within 1 hour fitted new lock then came back next day to replace window glass would definitely recommend
27 November 2024
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Excellent service from Dave DW locksmith
Excellent service from Dave. Came out same day and then a second visit to fix our sliding door which we were expecting to replace. Saved us a lot of cash, very fair price and would highly recommend.
27 November 2024
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Great communication
Had a problem with a window, so rang DW & got an instant response. He gave me a price & agreed to came out in a Saturday. I received a message the night before to confirm he was coming and the time. He arrived on time, replaced the window lock & left everything clean & tidy and charged me the price he quoted. I couldn’t be happier. Would recommend.
9 November 2024
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
French door and misted window replacement
repaired French door hinges and 1 misted double glazed unit. Messaged through Checkatrade, came out same day and carried out job three days later once had received parts required. Fair price too and work carried out as required.
7 November 2024
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Great service
Great service, rang and came out within the hour. Highly recommended and fair prices
2 November 2024
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Very good service and very…
Very good service and very professional! Recommend! A+++
15 October 2024
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
Friendly and efficient
Swift response, friendly and efficient. Only replaced the parts which were necessary and helpful advice given. Good value for money.
4 October 2024
Unprompted review
Reply from DW Locksmiths
Thanks very much for the kind review. We're pleased we could help get the problem sorted quickly and appreciate your feedback.
Dave – DW Locksmiths
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.