Dokkumer Vlaggen Centrale Reviews 4,212

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I asked DVC if sending flags to the Dominican Republic was feasible, they told me they could. After having shipped the parcel, they didn't even check if it had arrived at the destination. After... See more

Rated 5 out of 5 stars

Ordering from outside the Netherlands it was a pleasure to have very helpful and nice people at the DVC. The flag arrived exactly in time - everything was just perfect!

Rated 3 out of 5 stars

I think I take too much time to order table flags. It would be great to have a faster system when I have to order too many different flags.

Rated 5 out of 5 stars

Voor mij was het principe "what you see is what you get" van toepassing; voldeed precies aan mijn verwachting!

Company details

  1. Prints and Signs Store

Information provided by various external sources

Dokkumer Vlaggen Centrale is dé specialist op het gebied van doek en vlaggen. Dit geldt voor zowel de internationale markt als kleinere ondernemers. Dokkumer Vlaggen Centrale kenmerkt zich door voortdurende innovatie in druktechnieken, liefde voor het vak, betrokkenheid en servicegerichtheid. Zowel een vlag of doek van topklasse als een tevreden klant zijn voor de Dokkumer Vlaggen Centrale het belangrijkste! In Nederland is de Dokkumer Vlaggen Centrale marktleider in commerciële doekproducten en vlaggen. Op Europees niveau zijn we één van de grotere spelers. Onze zakelijke klanten zijn niet de minste: bedrijven als Mercedes, Grolsch, Philips en Heineken gingen met ons in zee. Kleine klanten zijn voor ons ook zeer waardevol. Wij maken met dezelfde inzet een product voor de lokale groenteboer of kapper!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Parcel never arrived and DVC refuses to refund me.

I asked DVC if sending flags to the Dominican Republic was feasible, they told me they could.
After having shipped the parcel, they didn't even check if it had arrived at the destination.
After some weeks, it started to be urgent for my parcel to arrive, and when I asked DVC, they just provided me with the tracking number and I saw that my parcel had been blocked at customs for a while and DVC didn't even notify me. It was so complicated to get it out of the customs as I wasn't the person who sent it and DVC didn't do anything to solve this issue.
Also, unblocking the parcel would have taken too long and it would've been too late, so I had to reorder flags elsewhere urgently and DVC just refused to refund me because I apparently should've checked MYSELF and make sure MYSELF that the parcel got to its destination?? I paid for the production of the flag + the delivery, I've never been told that I had to track the delivery myself and take care of the possible problems it might encounter.
How to lose 500€ and on top of that pay twice the price for the express production of new flags.

7 September 2022
Unprompted review
Rated 5 out of 5 stars

quick delivery and great quality

11 July 2017
Unprompted review
Dokkumer Vlaggen Centrale logo

Reply from Dokkumer Vlaggen Centrale

Dear Gustave Morales,

Thank you so much for this review! We are supplier to many Embassies all over the world.
Thank you for your trust, hope to see you again.

kind regards,
Marianne Lever
Webteam DVC

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