Dustaclean Reviews 56

Seriously dishonest. They make no mention of prices being US dollars . Tried to remove the money from my account twice. Totally cunning from beginning to end. Support is simply template stuff. My ba... See more

Purchased a handheld vacuum - absolute rubbish, it doesn't work properly and they charge me £84 for it!!! When it arrived the box was completely damaged but not the packaging which means it was damage... See more

Your replies to reviews are nothing but damage control. I tried to cancel my order through your support and got nothing but runaround and lies. Despite that, you still went ahead and shipped poor-q... See more

Online marketing for this vacuum got me hooked in minutes! Couldn’t log on to their “online discount” offer despite multiple efforts. Kept getting error. messages. Somehow I ended up here and want t... See more

Great value and great product!

Was easy to order. Heard great reviews! Hope I love the product as much as they do

You waited to complete our order until we verified that it was correct! Thank you

Easy to order.

I have just received this this item that they call a vacuum cleaner,it’s absolutely tiny and took over a month to arrive, I wish I had read the reviews before spending £84 on something I wouldn’t buy... See more

Scam. Tried to cancel my order 15 mins after placing. They refused because it had already been dispatched?! They also set unauthorised reacuring debit card transaction and helped themselves to ano... See more

A terrible terrible SCAM. The company needs to be prosecuted. Attempted to place the order based on glorified reviews. Could not get the discount advertised despite multiple tries. Have not even had a... See more

Ordered a package of two, then found I had an ongoing subscription, which I didn’t sign up for. I originally approached PayPal explaining I had not authorised this ongoing cost. They came back wi... See more

Do not order from this company . It took weeks to arrive no communication from the company on date of arrival and on receiving the vacuum and using it on the day of delivery it made a loud noise stopp... See more

Absolutely shocked by the service & item received. Placed an order when paid included and extended warranty I didn’t want total £84 took a month to arrive & I’ve tried to email several times & it just... See more

After reading an online article comparing handheld vacuums that rated DustaClean number 1, I wound up at their website and purchased one unit - via PayPal. As soon as the PayPal confirmation showed u... See more

No stars. Exactly same experience as other reviewers. Ordered 1 and suddenly found 2 orders confirmed for between 2 and 8 vacuums. Tried to cancel immediately-received same e-mails ie saying items... See more

What was advertised and what was received were very different. The vacuum received was a cheap plastic device which resembled a toy and although it made a noise had no suction power. I compained throu... See more

Do not buy,, Total scam don’t know how trustpilot rated these 5 tip however mine was “ incomplete” with parts missing therefore under uk statuary rights I actually got my money back & very quickly... See more

Similarly to other reviewers, I ordered one vacuum cleaner and suddenly found I had in fact ordered three more - and they were able to access my PayPal account without my authority for the extra clean... See more

A total scam. No contact after being advised of product dispatch. Unable to contact customer services...emails cannot be delivered. 84€ down the drain. Feeling rather low after being duped

BEWARE! This product is average. Low suction, few attachments. AIt is far too exoensive for what you get. It is priced in American dollars and this is not obvious until you have committed. An overpric... See more

After seeing positive reviews, I've decided to purchase the vacuum. With shipping fees I was charged 77.98€, upon opening my bank account I found out I was additionly without my consent charged... See more

After ordering one item realised they had charged me for two and then that it was not Australian dollars - tried to cancel straight away and was told dispatched. Tried to cancel transactions with my b... See more

This company use what I call 'sharp' practice. They are very cunning. Their ordering policy doesn't give you any time at all to cancel. I ordered and realised they were charging well over the amoun... See more

Total scam. They received my payment, since then I have been unable to contact them. No product received. On contacting PayPal I was told I had set up a direct debit without my knowledge or consent. I... See more

finally got delivered - dont waste your money, struggles picking up dust - avoid at all cost - paid way to much for this - SCAM order number has been sent

No stars like other customers have done, You see 1 star because in order to write a review you are obligated or forced to put 1 star, which is really no star! I just want to say thank you for all t... See more

DustaClean is a scam. The product looks like a toy. Contacting Customer Service is a joke. I called the number. I was on hold for 10 minutes. Then they hung up on me. I tried the chat feature. It dive... See more

Actually no stars at all but that is not an option. DO NOT buy from this company. I had exactly the same experience as Holly. I realised what had happened immediately when I saw the order summary a... See more

This company is one of the worse I have every dealt with and I have lost money by purchasing a vacuum cleaner that was VERY expensive and simply not fit for purpose. To add insult to injury, th... See more

I wish that I had seen these negative reviews before I ordered. Must be fake 5star Google reviews because this company cheats you out of around £20 by adding items such as extended warranty at check... See more

A very expensive pile of rubbish. I cannot believe that this company are allowed to trade. Total scam

Stay away this company is a total bunch of scandalous morons taking money through lies giving you a product that you can by for less than £20. Carma will get you.

Wish I had read these reviews before parting with my cash. Is there any way to cleam the money back? Order placed on 28th May and still not received, no updated tracking since 7th July? Help?

Absolute scam company ordered 2 vacuums paid no follow up no tracking no vacuum , contacting trading standards uk. Trustpilot.com just as bad

Please do NOT buy from Dustaclean. They have simply stolen my money. I regrettably ordered from them a few weeks ago and have received no product. They are based in Latvia (which was not clear) and... See more

DO NOT GO THERE AT ALL Cannot cancel within an hour of order placement as told goods already despatched. No tracking info nor advice of being shipped. Follow up for non delivery and told me they nee... See more

I, like everyone else, was taken in by the reviews. I ordered two and was surprised that with everything saying it was Australia's best selling hand held vacuum I was charged in USD not AUD. This do... See more

Scam. Receipt came through for $126.97. Two charges to my credit card. The first was $130.77 and the second was for $125.11 Had to cancel the transactions and my card.

ordered 3 vacs from them, they would not give me a tracking no. so i filed a PayPal dispute, which was rejected for which i i have no idea. have lost nearly $200 AUD , thought at my age and amount to... See more

Zero, this is a joke, must be a toy, even then rubbish. This came up in a best review!!!

I have sent multiple emails, asking to cancel the order. The emails keep getting sent back to me. No new info on tracking information. No communication.

Terrible product. Took weeks to arrive. Tiny. Poor suction and went straight out and bought a different product. Don’t buy one

What can I say , What a pile of crap. It is a con on an industrial scale.

This company is cunning - during checkout, extra items (a mini vacuum and extended warranty) were added without my consent. I cancelled straight away, but they claimed it had already been dispa... See more