Unfortunately at this moment in time, I am Unable to provide a Review of the Ordered Items, as Although I have Received an Email from Royal Mail saying they Received the said Items here in Plymouth on... See more
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Products don't last
I make yoghurt every week.
This is the 2nd yoghurt maker I have bought, the first one purchased in August '20 and the second in November '23. Both have failed, the latest one is cooking the yoghurt, so the yoghurt is far too thick , cracked and dry, I suspect the heater has failed.
I tried contacting duronic but as I didn't order from, but Amazon, them I can't complete the enquiry forms.
So I now have yet another yoghurt maker to go to the recycling centre and the jars to landfill.
A disgrace the machines only last for a few years
Super fast delivery
Ordered an adaptor for my parents blood pressure machine. I was expecting delivery to take a couple of days. But surprisingly it arrived the following day, in less than 24hrs. Great product. Great delivery.
Still Not Received
Unfortunately at this moment in time, I am Unable to provide a Review of the Ordered Items, as Although I have Received an Email from Royal Mail saying they Received the said Items here in Plymouth on Wednesday 29th October and said that delivery would be made on Thursday 30th, between 11.35am and 3.35pm. As of yet (Saturday 1st), We are Still awaiting Delivery???
Amazing service arrived next day.will…
Amazing service arrived next day.will definitely order agwin from here .very happy
Duronic Double Air-Fryer and liners...an excellent combination.
We ordered a Duronic Double Air-Fryer that was unusually late in being delivered. And, we have ordered the package AFL3 Silicone Air Fryer Liners. These liners have just arrived, but we used the air fryer prior to this with remarkable results. A perfect pork joint with crackling and sliced potatoes. Both were cooked to perfection with the unique double zone temperature and timer selections. Besides, it comes with a separate huge single cooking tray for larger loads. For anyone considering a double air fryer, this is the one.
Really fast delivery great product
Really fast delivery great product
A very efficient procedure
My order was dealt with very efficiently, and I received the items very speedily. They were exactly what I needed.
Excellent product and fast shipping
Excellent product and fast shipping
Good customer service
Good customer service. Fair price & quick despatch with prompt delivery. Happy Bunny! Ta very much.
[Resolved] Parts delivered without screws or tools
I ordered two DM25 heads. They were delivered in a cardboard box without any screws or tools or instructions or packaging.
I bought a DM35 head from them before and that one came with screws and a tool to adjust the tightness.
UPDATE: I contacted Duronic and they asked for a photo. I sent them the photo and they sent me the missing parts within 2 days. Speedy response and resolution. Issue was handled in a professional manner and resolved satisfactorily.
Good hand held torch brighten up dark…
Good hand held torch brighten up dark rooms recommend it to anyone
Exceptional customer service
From the receipt of my request for changing HEPA filters till the end of my request everything was more than excellent!!!! Fast reply, understanding of my request, quick creation of order through Duronic site!!!! Within less than 24 hours everything was settled and waiting for the spare parts!!!! Exceptional customer service!!!!!
Superb Quality and Service
Service was quick and reliable and quality of product much better than expected.
Delivered very quickly
Delivered very quickly despite a bank holiday. I wasn’t expecting it so soon because of that. So very pleased with the effort and service to get my purchase quickly through the bank holiday.
I have not opened the packaging yet
I have not opened the packaging yet, but the order was sent super quick time ready for set up and installation. Thank you so far.
Great product delivered fast.
Another UK company with zero customer service
If I had known this was a UK company I would not have used them (and I am British), I have, unfortunately, used UK companies in the past and they are all the same, happy to take your money, but any issues and they don't want to know. My heater had legs which could not be attached due to no threads on the screw holes, they don't want to know and called me a liar! And even asked me to submit pics of the tiny screw hole. Contacted them with the pics (best I could get) and no response after 5 days, appaling customer servce. Avoid this corrupt company like the plague!
Ordered at the weekend
Ordered at the weekend. Was delivered Monday by tracked delivery. Good product quickly delivered what more can you ask
Poor replacement part service!
I needed replacement 800w immersion hand blender unit. Duronic sent me replacement but it was only 350w...barelyblended my lentil soup! I returned it after a bit of emailing to and fro, only for them to return it to me with no explanation. I phoned CS to be told. 'Thats the only one we do' I pointed out wrong wattage to be told 'Im just telling you what I have been told I advised her to tell whoever to learn difference between 350 Watts and 800Watts...and immersion sticks! Now I haveuseless £50 of accessories and no power unit! will not buy this brand again. It was a great wee gadget too :(
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