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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, long-lasting and natural scents, and overall effectiveness. Many people highlight the beauty and uniqueness of items like flower diffusers and linen sprays, noting how they enhance their homes and personal well-being. The delivery service is frequently described as quick, efficient, and prompt, with products arriving well-packaged and in good time. However, some customers were not happy with certain fragrances, finding a few to be underwhelming or not as expected. A few other people also felt that some products, like the laundry scent pouches, were overpowering.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praise the beautiful... See more

Quality

People report positive experiences with quality, consistently praising the products for their excellence and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and prompt delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Box came damaged. However customer service went above and beyond to rectify the issue.

Rated 4 out of 5 stars

Nice products which generally smell terrific. The flower diffusers are really different and pretty. Minus one star because, over the years, I've had a couple of fragrances which really didn't sme... See more

Rated 5 out of 5 stars

beautiful linen spray.makes the bed linen smell lovely.the pillow mist is so relaxing helps you unwind when you have had a busy day, the postal service is always quick and efficient.

Company replied

Rated 5 out of 5 stars

The fragrances are absolutely amazing — natural, long-lasting, and wonderfully pleasant. I first tried their room diffuser years ago and have never found anything better since. Later, I explored their... See more


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

“Nature is a temple (…) Vast as the dark of night and as the light of day, Perfumes, sounds, and colours correspond” Baudelaire, Les Correspondances And what if Provence was hiding far more than we could see? The benefits of a secret land with its generous nature, its rich culture and its expertise and imagination. And what if the art of living was an instant art? The crackling of a precious wood fire, some rose buds picked at dawn, a walk by the sea? And what if each perfume told a story ? A thousand pages from the ideal library distilling their sensory memories like Proust’s madeleines… And what if Durance created new associations? For each room in the house, a new journey, for each skin fragrance a language of emotion. And the only signature, the olfactive foot-print of Durance, delicate, refined and strongly evocative. A Promise of Quality with a Light Foot Print Our products are inspired by the richly scented and coloured rural Provençal countryside. We only select the most precious organic plants and raw materials which faithfully reflect the beauty of Provence and our love for it. This selection is subject to the rules of our ethical charter which apply to our entire chain of production and supply. An invitation to pleasure & well-being Durance combines the finest quality raw materials with the art of fragrance-making to create natural fragrances and cosmetics available in a wide range of products adapted to suit different skin types. Beauty by Durance is the expression of an essential and simple feeling of well-being, a line of products that give you pleasure, pamper you and make you feel beautiful. Durance also offers you a wonderful selection of home fragrances. Infuse your home with the perfume of a mood, a desire, a memory… Scent your linen and your home with delicate and refined fragrances.. Nature as the basic source of beauty Nature is Durance’s prime source of inspiration. Our company is situated in Provence, at the heart of a civilization where nature was at the root of all traditional beauty and health rituals. The artists and artisans who work with Durance look for inspiration from the Provençal countryside, and the colours and scents that make up this fertile land. Our land of Provence is the heritage of an ancient culture dedicated to a certain way of life. This is why Durance is committed to creating cosmetics that: Have a minimum content of 95% natural ingredients. Are paraben-free, phenoxyethanol-free, sodium laureth sulfate-free, and propylene glycol-free. Are not tested on animals We believe it is only natural that we should engage in developing products made with the finest Organic ingredients (organic rose essential oil, organic lavender essential oil from Grignan and organic olive oil from Nyons) to better meet the expectations of our customers and their taste for natural products. Respectful development Concerned about respecting the ecological balance of nature, DURANCE draws its inspiration from natural sources to create products that add a note of pleasure to everyday life, and to every moment of the day. Respect is an essential value for Durance: respect of nature in all the products it creates, respect of the environment and respect of mankind. The humane culture of our company, listening, showing respect for others and sharing knowledge are fundamental values for us. Un engagement pour la création Durance works with all kinds of artists who provide a diversity of culture and skills: perfume experts, graphic artists, designers, painters and sculptors. Durance has even bred a new variety of Rosa Centifolia, quite naturally named « Durance Rose». Durance is also a Partner of the Grignan Correspondence Festival, which celebrates epistolary art and pays tribute to letter-writing in all its forms, in traditional and contemporary styles. Because creation is at the heart of our business, Durance has strengthened its partnership with the Correspondence Festival by offering a grant for the commission of a play on the theme of correspondence and fragrance.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

65 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautifully packaged

Beautifully packaged, but with an obvious consideration towards recycling. Delivery was prompt. The room fragrance is devine, I have only briefly burned the candle, but I am sure that it will be equally as lovely.

10 April 2026
Rated 5 out of 5 stars

I love Durance

I love Durance, love the wood flower diffusers they smell and look lovely they are elegant in any room.my guests always comment on how lovely my rooms smell and how lovely they look, they are a little expensive but last a long time and they don’t smell chemical or false they smell expensive with good oils in them well worth the money in my opinion.

6 November 2025

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