Loved it so far... unfortunately i made a mistake while ordering products and wanted to fix it before the package has been sent. No reply for 3 days on email or phone. Their customer service doesn't e... See more
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See what reviewers are saying
I have received eyeliner instead of the freckle maker, no response from the company.The rest of the order was fine.
They have a great selection of natural cosmetics and I have never had a problem with this company. Products they offer usually have longer expiry dates than those from their competitors. The only weak... See more
I ordered 4 Green Pharmacy shampoos for weak and damaged hair (order nr 101135), but received different versions, which the store claims „the same product line”. This is not true - they differ in... See more
Company details
Information provided by various external sources
Online shop with natural cosmetics. Great quality at good prices.
Contact info
United Kingdom
- 07414899500
- info@duniaorganic.com
- duniaorganic.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Unprofessional service and wrong products
I ordered 4 Green Pharmacy shampoos for weak and damaged hair (order nr 101135), but received different versions, which the store claims „the same product line”.
This is not true - they differ in formula and packaging. Despite multiple attempts to contact the store (22–27 October 2025), no proper exchange was offered and no mistake was acknowledged. The response was vague and DID NOT address my needs as a customer.
This was my first and last purchase from this store. Due to unprofessional service and unclear handling of complaints, I do not recommend Dunia Organic.
The issue will be reported to higher authorities for consumer protection.
Loved it so far..
Loved it so far... unfortunately i made a mistake while ordering products and wanted to fix it before the package has been sent. No reply for 3 days on email or phone. Their customer service doesn't exist. Now I will end up with a product I don't need, and this could have been easily fixed...
Great products, poor website
They have a great selection of natural cosmetics and I have never had a problem with this company. Products they offer usually have longer expiry dates than those from their competitors. The only weakness is their website itself. Product categories don't include everything on offer and the search engine does not work as it should - It is difficult to find the products you're looking for :(
I have received eyeliner instead of the…
I have received eyeliner instead of the freckle maker, no response from the company.The rest of the order was fine.
Orginal honey and really good price for…
Orginal honey and really good price for quality. I recomend
Reliable company
All up to standard, fast delivery, nice packaging without plastic and good quality products. Can use with peace of mind.
I recommend it 100%
I recommend it 100%. very fast shipping and products at attractive prices. free samples are always added to the package 😊 and thank you for today's inscription on the package: "have a wonderful day ❤️" I felt very pleased ❤️
Beautifully and safely packed
Beautifully and safely packed, hand written note, delivered next day. Amazing service would definitely recommend to anyone.
Super quick delivery
Super quick delivery, very carefully and thoughtfully packaged with no unnecessary waste packaging. Very wide product range available on website. It was my first time ordering, but definitely not the last time. Super happy with my purchase, thank you.
My favourite online shop♥️
My favourite online shop♥️
I can’t recommend it enough. The parcel always arrives really quickly and it doesn’t contain any unnecessary plastic. There are always free samples and you can even choose which one you’ll get. There’s also a Facebook group if you’re in doubt what to buy. You can see that Klaudia really cares about her customers.
Top service
Top service. Arrived earlier than expected. Great care taken with the packaging. Definitely will buy again!
Lovely shop
Definitely one of my favourite online shops. They have wide range of natural products at reasonable price. Exceptional customer service makes you want to shop again.
Highly recommend
Amazing service, very fast delivery and great prices plus a lovely surprise - soap sample.
Excellent service
Excellent service and fast delivery.
Thank you for a lovely, hand written message and a sample.
100% recommend
100% recommend
Really fast shipping, great prices, and really big choice.
Great choice of products
Great choice of products, good prices, fast delivery. Definitely I will purchase more in the future
Happy customer
Just received my package with a quick delivery. Thank you for a lovely message and a free samples.
Amazing company
Great service, fast delivery, all products came in perfect condition. I really enjoyed a small hand written note from Dunia as well as few samples. Prices much better than on different websites. I would highly recommend.
Excellent service
Excellent service, fast delivery, good quality products. Would definitely recommend and will use in the future.
Amazing
Amazing! Just received my package. I'm extremely happy with the service. Delivery was quick and package arrived nicely secured. I will definitely recommend Dunia's shop to everyone. Also thank you for lovely message and free samples:)
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