Dunedin Cashmere Reviews 

6,240
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their softness, vibrant colors, and overall excellent craftsmanship. Many people are delighted with the prompt and efficient delivery service, noting that their orders arrived quickly and as expected. Reviewers also frequently mention the great prices, especially for the quality received, making purchases feel like good value. However, some customers also noted issues with product sizing, finding items to be much smaller than anticipated or advertised. A few other people also felt that product descriptions regarding material were inaccurate, leading to disappointment upon receiving items.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as stylish,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising products as stylish, well-made, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and timely... See more

Price

Consumers find price to be a positive aspect, with many reviewers highlighting the excellent quality for a... See more

Order

Customers had positive experiences with order, highlighting the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My order was supplied promptly and I was pleased with the items which were as advertised. I rated this as 4 stars instead of 5 because there was no delivery note in the parcel and the website does... See more

Rated 4 out of 5 stars

Great quality product at a good price but using Parcelforce for delivery is a disaster.

Rated 5 out of 5 stars

Super soft lambswool, bright colour, this scarf makes me happy! Thank you Dunedin Cashmere! It arrived far faster than expected and I’m utterly delighted,


Company details

  1. Clothing Store

Information provided by various external sources

Dunedin Cashmere is a traditional Scottish clothes shop stocking cashmere clothing for men, women and kids. Buy online or by visiting our store in Edinburgh.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(6,240)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company. Easy ordering. Beautiful woollen throw. Lovely selection of goods. Excellent pricing. Fast delivery. Recommend.

26 June 2025
Rated 1 out of 5 stars

Very bad services

Ordered scarfs and By some reson , the parcel been sent back by royal mail. they refused to re- send the order. do not want to refund. the evidence showed clearly they received the parcel. signed by the company.
have to contact the card company to sort out.
No communication , no explaination. feel the management just like a mess. very bad services.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Return Customer - Exceptional Quality & Service

This was my second purchase from Dunedin Cashmere, and once again, I am thoroughly impressed. I ordered two pure cashmere jumpers. I received contact from the company within four days to clarify a detail. Just five days later, my order arrived — express shipped from Scotland to regional NSW, Australia.

The quality is outstanding. The cashmere (Grade A) is soft, warm, and from my past experience wears beautifully — minimal pilling, excellent shape retention after washing, and superior to more expensive garments available locally. Even with international shipping, the sale prices made these jumpers exceptional value and significantly less than comparable or even inferior products here.

Highly recommend Dunedin Cashmere for quality, value, and professional service.

18 June 2025
Rated 4 out of 5 stars

It’s a nice jumper

It’s a nice jumper, a bit tight and 2 xx would normally be a bit big for me. Still I’ve gifted it to a friend and will order a slightly bigger one

4 June 2025

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