Dumymun Reviews 54

Only discovered this company recently and have ordered a few things from them and have returned a couple of things too.This company has surprised me for its very prompt attention to my concerns and they dealt with my refunds immediately.Brilliant customer service and their products are fab too.Well done.

Love my bag! Great quality and fast shipping!

Please do not waste your money! Not sure if there is even a brand by this name. I ordered a trench coat and a pair or trousers! Trench coat came fine, was sent from a UK warehouse but no brand name! The one which was a big let down was the asymmetric trousers!! I ordered one style and was sent a cheaper version in a completely different style! The trousers were labelled some Chinese label and not the company name. And was shipped from china!!

When I complained i was asked to pay for return to get a refund!! The seller took no responsibility for sending in the wrong item nor did he offer to pay for the return label! I raised this with PayPal now.

Appalling customer service through and through!! Pls save your money not worth the hassle. I would have given 0 stars if I could.

When I was looking for an imitation birkin I could try before commiting to buy a £800 "realfake", I thought this product was too good to be true. Here was some obscure Vietnamese designer with some stellar pics, promising a real leather, beautifully made hermes style bag for £60.
On a whim, I bought it. There's only so disappointed you can be for that price.

The tracking was off, as it can be for international orders like this, and when I reached out to support for more info they got back to me with links and tracking information the same day. Polite and happy to help.

My bag arrived and I couldn't be more impressed. The Togo leather on the exterior is top grade, deep grain and powdery soft to the touch. The interior is entirely leather too, including the interior pockets, and it's buffed and lightly sealed, making it long wearing and easy to clean. I inspected every stitch on this thing and it's all perfect, even and well done, even in the places where higher fakes tend to falter. Whoever made this knew what they were doing and they didn't cut corners.

There's no hermes branding because it's not an hermes bag. I'm not above sporting a luxury logo on a product I didn't pay luxury price for, but I knew from the pictures on the site that this isn't a replica. Dumy Mun took inspiration from the hermes birkin design, but lovingly added their own unique touches, like the adorable little padlock on the interior zipper and the practical leather shoulder strap. Just little things that make the bag feel like their own.

The way it was packaged when it arrived was great. Bubble wrap all around and plastic stuffed inside to keep the leather in shape during transit. Protective plastic film on all the hardware and even foam around the handles to protect them from getting scuffed. No chance for it to arrive damaged unless the courier ran it over with their van or something, but it wasn't sent via Evri so no risk of that (haha).

Honestly 9/10. If you have £60 to spend on a practical, beautiful handbag, or you love the birkin style but not the hermes price point, get this bag. I've been sniffing out good fakes, dupes and replicas since I was a teenager, and full size handbags at this good quality at this price point are like white whales.

I was just about to part with £40.00 for some size 6 blue Dr Martens shoes for women, was suspicious of the cost so decided to look into website. Thank god for Trust Pilot esp the post before mine saying that are fake and didn't even get a refund!? Disgusting!

I placed an order for a pair of Dr.Martens shoes. To avoid any ambiguity I followed up with an email to the customer service, explaining that I expect a pair of genuine Dr.Martens and will not accept fake ones.
They replied shortly confirming that shoes are Unauthorized Authentic (UA).

The order was cancelled and a partial refund issued. They withheld 5% of the amount for cancellation.

Avoid.

The WORST customer service. I ordered the Tabi Boots and one of the shoes was covered in dried glue.
I asked for a replacement or an appropriate discount. The owner didn't apologies and only refunded me £5.70 for the faulty shoe. So I asked for a refund and replacement, to which she said I needed to pay for tracked delivery!
She also didn't agree that the shoes were faulty even though I sent her multiple pictures of the shoes with the glue all over it. I tried to wash it off with hot water and soap but it didn't budge.
This 'brand' is an embarrassment and has absolutely no care its customers.
Please don't waste your time or your money. Horrific.

Scammers. Do not waste your time selling shein items saying designer made. Not accepting the returns. Will have to complain to get my money back. The 5 stars reviews not even from UK. Be aware.

Dumy's clothes are very fashionable and great quality. She is wonderful to deal with, very responsive and kept me posted of shipping dates etc. All the pants I’ve purchased drape wonderfully and I definitely recommend them.

BEWARE not made of the same fabrics, said its uk based but all clothes came from china all with different labels. Not good fabric quality feels like the fabric they use for halloween costumes very disppointed

I've bought a few bits from here, they're ok. the first dress I bought had a Dumy Mun label, everything else has cheap chinese labels so i don't understand what is going on. Although the Dumy Mun shop is on Asos you can't buy any of the stuff from there. It's definately not designer and the quality is only ok.

Inferior quality product. Different brand label to the one I thought I was purchasing. Dont believe this is a designer garment
Buyer beware