We found ourselves in an unexpected and immediate need of a dumpster for a July 4th community event being held in a public park. After calling several other companies who couldn't help us, the folks a... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
Pick up and delivery when scheduled within a half hour very helpful for scheduling men. Private driveway area on difficult street, driver maneuvered without a problem no damage to adjacent fences... See more
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Easy to order on the website. Excellent email communication before delivery. Delivered on scheduled date. Easy return using website. Received an email stating a range of dates that t... See more
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Our Company works with TJ Stewart from Dumpsters.com, and he always makes sure our Dumpsters are on time and can get communications faster to dispatch than I ever could. I like clean, and efficient, a... See more
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Company details
About Dumpsters.com
Written by the company
Dumpsters.com is an innovative waste management company that specializes in dumpster rentals and other site services. Founded in 2014, Dumpsters.com is based in Westlake, Ohio, and has a nationwide reach, providing dumpster rental services to homeowners, contractors and businesses alike.
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Dumpsters.com
Written by the company
- Temporary Dumpsters - For one-time, large disposal needs.
- Dumpsters.com provides professional, fast and convenient residential dumpster rentals to homeowners who have chosen the do-it-yourself route for an upcoming project. Our range of dumpster sizes makes cleanup a simple process for a wide variety of projects. We can haul away nearly any type of debris, working quickly and reliably to keep your project on schedule.
- Permanent Dumpsters - For on-going waste collection.
- Dumpsters.com makes waste disposal for your business simple, easy and effective. Our commercial dumpster services feature consistent rates, flexible pickups and a highly qualified and helpful service team. Whether you’re looking for a temporary or permanent waste disposal solution, Dumpsters.com can provide a reliable and easy-to-use service.
Contact info
United States
- 1-855-200-3799
- admin@dumpsters.com
- dumpsters.com
4.6
Excellent
755 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would NOT recommend Dumpster.com
I would NOT recommend Dumpster.com! I was mislead on drop off time, costing me an additional $630 to pay for labor and equipment to remain on site. I called for the dumpster to be picked up on the 3 day, to which they let it remain on site trying to charge me an additional $25 a day x10! The dumpster remained on site for 2 weeks! Customer service was horrible, the individual who was my "account manager" Dustin, could never be reached and had a real piss poor way of handling things, basically when informed them that I was mislead, Dustin said I'll listen to the call and give a discount on your next rental, I let them know I'll never use Dumpster.com & Dustin response was why should I bother listening to the call then? We'll Dustin it's called Customer satisfaction and making sure you're employees don't mislead customers costing them an additional $630 that was not in the budget! I highly suggest you call your local waste management in your area and beat out the middle guy who will only screw you"dumpster.com"
26 November 2024
Unprompted review
Reply from Dumpsters.com
Beau, We understand your frustration and apologize for the inconvenience you experienced. We strive to provide accurate information and excellent customer service, and it's clear we fell short in this instance. We appreciate you bringing this to our attention and will use your feedback to improve our processes and training.
Reply from Dumpsters.com
Mags, Disappointing to hear your experience did not meet your expectations. As you did not respond to our request for more information, we remain unable to identify an associated order. Please email corporate@dumpsters.com with your order information so our team can review your experience.
They were very professional
They were very professional and knowledgeable. My first time renting a dumpster and I can not believe how easy and smooth it was from delivery to pickup. Thank you.
21 December 2024
Reply from Dumpsters.com
Allen, It's wonderful to know that our team was able to make your first dumpster rental so easy and smooth!
The people were all very nice and…
The people were all very nice and answered all my questions I had.
19 December 2024
Reply from Dumpsters.com
Larisa, We're glad to hear that you found our team helpful and informative.
Reply from Dumpsters.com
We are happy to hear that you found our service timely, reasonably priced, and good, Melissa!
Seamless Experience!!
Everything about my dumpster rental was seamless! We needed the dumpster quickly, and they came through! I had several questions which were answered so quickly!! Great experience!
20 November 2024
Unprompted review
Reply from Dumpsters.com
We are thrilled to hear that you had a seamless experience and we're glad that we were able to meet your needs, Megan!
November 2024
November 2024 - I had a dumpster delivered in Kansas City. Delivery and pickup were on time with no hassles.
The dumpster was clean and in good condition. I called to make the arrangements and the agent was helpful and easy to work with. The cost for the service was reasonable. I have already recommended Dumpsters.com to several people.
22 November 2024
Reply from Dumpsters.com
We appreciate your excellent feedback and we're so glad we earned your recommendations, Russ!
Great customer service and prompt delivery
Great customer service and reasonable pricing. Communication along the way is very good too.
12 November 2024
Unprompted review
Reply from Dumpsters.com
We strive to provide excellent customer service and transparent communication, and we're glad that you found both to be great, Maria!
Reply from Dumpsters.com
Thank you for your 5 star review, Mardy!
From start to finish the customer…
From start to finish the customer service was exceptional. Rates are competitive and offer various packages.
14 October 2024
Unprompted review
Reply from Dumpsters.com
Lucy, We strive to provide exceptional service and are glad our rates and packages met your needs!
Thumbs up
Thumbs up . The individuals who dropped and picked up the dumpster were amazingly helpful and went out of their way to place the dumpster where it was most advantageous for us, though more difficult for the drivers.
27 October 2024
Reply from Dumpsters.com
Lee, We're so glad to hear about the positive experience you had with our team! We appreciate your kind words about their helpfulness and dedication to providing excellent service.
All aspects of scheduling
All aspects of scheduling, delivery and pickup of the roll off was very good.
25 October 2024
Reply from Dumpsters.com
We strive to provide excellent service and are glad that our scheduling, delivery, and pickup processes met your expectations!
Excellent service from all involved…
Excellent service from all involved including customer service and the driver! On time, responsive to questions and concerns. We will always use this company for disposal needs.
10 October 2024
Unprompted review
Reply from Dumpsters.com
Julie, We strive to provide excellent customer service and appreciate your kind words about our whole team! We are thrilled to hear that you will continue to choose us for your disposal needs.
My rep
My rep, Marie Kouns, and her team are always there to get things scheduled and help problem solve issues if I need help.
15 October 2024
Reply from Dumpsters.com
We strive to provide exceptional customer service and are delighted to know that you feel supported and well taken care of!
BD-Connor
Budget Dumpster values their customers, easy to work with. Connor was the best rep and was easy to work with. I can’t say enough about his ability to work with me and get what I needed for my business. Connor goes above and beyond with his role at Budget Dumpster, his value is greatly appreciated!
15 October 2024
Unprompted review
Reply from Dumpsters.com
Joe, We appreciate your kind words about Connor and his dedication to providing excellent customer service! We strive to make our customers' experiences as smooth and positive as possible.
on time frendly driver
9 October 2024
Reply from Dumpsters.com
Robert, We are glad to hear that you had a positive experience with your rental!
I knew we were in great hands when…
I knew we were in great hands when agent Joe answered my call. Within just a few minutes, he put my mind at ease, assuring me that the dumpster we desperately needed would be delivered the next day, right on time for our technicians!
Joe took the time to understand our business needs and then connected us with account manager Meredith, who has been fantastic to work with. A big thank you to Joe, Meredith, and Bryce for their outstanding service! I’m looking forward to collaborating with you all again soon!
5 October 2024
Reply from Dumpsters.com
It's wonderful to know that you felt confident and well-supported throughout your rental! We appreciate your kind words about Joe, Meredith, and Bryce and are glad they exceeded expectations.
Great experience with Dumpsters.com!!!!!
Danny made the process easy and he was very professional and thorough. The whole process was great. They came on time and delivered the dumpster on boards so it would not stain my driveway. They picked it up promptly when promised. The experience was top notch and professional.
Great experience!!!!!
1 October 2024
Unprompted review
Reply from Dumpsters.com
Don, We appreciate your kind words and are thrilled to hear about your positive experience! It's wonderful to know that you were satisfied with the professionalism and efficiency of our team.
From the beginning to the end
From the beginning to the end, I was so happy with their respectful and honest approach. I recommend them whole heartedly.
27 September 2024
Reply from Dumpsters.com
We are thrilled to hear that you were happy with our service and appreciate your recommendation!
Very pleased with the customer service…
Very pleased with the customer service and pricing. Delivery was on time and I received a courtesy call prior to to the driver arriving. Conner, my account rep was very responsive. Will definitely use this company again.
23 September 2024
Unprompted review
Reply from Dumpsters.com
Jacquelyn, We appreciate your business and are glad to hear that you had a positive experience with our company. We're pleased to hear that Conner was responsive and helpful!
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