Relationship between company and customer not a problem for these guys. Daily live on ticktock and customer service replies within two days. Products, not yet beaten, ive personally used auto... See more
Company replied
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See what reviewers are saying
Decided to try out a mystery box after seeing duel pop up on tiktok. All i can say is wow great value for money. Snow foam has nice thick suds. Interior detailer works wonders. And nitro is the star o... See more
Company replied
What a great job these products do ! After pre washing and snow foaming my car I applied duel polymer sealant then hybrid oxide layered over the top then finally applied profile tyre and plastic dr... See more
Company replied
Evri really let Duel down but they (Duel) did respond quickly to my messag about the order. Evri had failed to pick their orders up for a number of consecutive days hence the delay to my receiving th... See more
Company details
Information provided by various external sources
We are dedicated to giving you the very best of detailing chemical products and accessories, with a critical focus on customer appreciation and incredible service. Officially launched in 2020 by Sam Fallows and Lee Turner after a long testing and development period in which we developed and created a range of automotive detailing products that we feel are worthy of our brand. The impetus to turn hard work and a love for all things cars, especially detailed cars into a booming online brand have fuelled us to get this far, and we can't wait to see the brand and Duel community grow!
Contact info
Unit 4.6, Tameside Industrial Park, m34 3qs, denton, United Kingdom
- 0161 549 9303
- help@duelautocare.co.uk
- duelautocare.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Duelautocare
Thank you very much for these positive words and support.
Team Duel
It was fast and its an amazing product
29 March 2023
Reply from Duelautocare
Well, what can we say to that?
Thank you very much
Team duel
I actually enjoyed washing my vehicles
I actually enjoyed washing my vehicles. 2 weeks later and they are still shiny and the mud isn't clinging on to the car so much
26 March 2023
Reply from Duelautocare
Thank you very much for the great review and custom. We look forward to your future custom.
Team Duel
Reply from Duelautocare
Thank Gary, for this great feedback.
Team Duel
Toxin removes an astonishing amount of…
Toxin removes an astonishing amount of contamination.
Triple twisted is a fantastic drying towel. All very good products.
2 April 2023
Reply from Duelautocare
Thank you very much for the great review on Toxin, we hope you liked the smell of the product. lol
Team Duel
Switching to Duel.
Great products and excellent service. I'm replacing all of my detailing gear as it runs out with Duel products and can't be happier. If I had more money to spare, I'd have thrown out all my old stuff and replaced it already.
25 March 2023
Reply from Duelautocare
We are blown away by this feedback and it makes us smile knowing we are on the right tracks with our products and service.
Thank you.
Team Duel
Excellent customer service always great…
Excellent customer service always great products would recommend them to anyone.
31 March 2023
Reply from Duelautocare
Thank you very much for the kind words and repeat custom.
Team Duel
Amazing products for car’s details
30 March 2023
Reply from Duelautocare
Thank you very much for the great review, we really do appreciate it.
Team duel
Great products and also does wat it…
Great products and also does wat it says ,been using the car shampoo for a while and it works a treat
30 March 2023
Reply from Duelautocare
We love hearing great things about our Bahama Blue Shampoo, thank you very much.
If you haven't already why not go and look at our guide's section on the website.
Team Duel
interior car cleaning kit.
bought and used the interior car cleaning kit which worked a treat. Comes with cleaning spray that I used on the dash, door trims and seats and a windscreen/glass spray that all came up looking great. leaves a nice fresh aroma too.
23 March 2023
Reply from Duelautocare
Thank you very much for the great review on our Interior detail kit. Should you need any guidance please do not hesitate to contact us or even check out our Guides section on the website.
Team Duel
Great results from both glass cleaner…
Great results from both glass cleaner and dash and interior cleaner. Speedy service would order again.
23 March 2023
Reply from Duelautocare
Thank you very much for the great review and we look forward to your future custom.
Team Duel
Great website and descriptions and product
Easy to use website with good descriptions about each product and there use and differences.
Ordered there ENGAGE - NEUTRAL SNOW FOAM, used it on my 'Zirconite ' coated car, and left great shine before using Bahama Blue left car looking fabulous.
21 March 2023
Reply from Duelautocare
Thank you David, for this great review we really do appreciate it as it helps our business develop.
If you haven't already please do check our our Youtube channel, we have some great guides and informative content on there.
Team Duel
Best products on the market by a long…
Best products on the market by a long way, reasonably priced. Been using for months will not use anything else. Special shout out to flex polymer use this on both cars once every 5/6 weeks (as needed) makes the cars showroom standard everytime
28 March 2023
Reply from Duelautocare
Victoria, you have made us blush, thank you so much for these kind words and continued support.
When you next order, make sure in the notes section you type "LOVEDUEL" and you might find a little something extra.
Team Duel
Great products!
Great products, excellent customer service and quick delivery! What else would you want!? Thanks :)
26 March 2023
Reply from Duelautocare
Thank you very much for the great feedback, we really do appreciate it.
Team Duel
Reply from Duelautocare
Thank you very much for your support and kind review.
Team Duel
Love the products from Duel tried a few…
Love the products from Duel tried a few now inside and out and never been let down.
23 March 2023
Reply from Duelautocare
Thank you very much for the repeat custom and positive feedback. We look forward to you trying more.
Team Duel
Nice prompt delivery
Nice prompt delivery, with nice touch of hand written"thankyou"on the delivery note. Used products on 10 day old car, after which paintwork definately looked better.
22 March 2023
Reply from Duelautocare
We are so glad we could make your new car shine even brighter. If you ever need guidance please do not hesitate to contact us or even take a look at our guides on the website.
Team Duel
Reply from Duelautocare
Thank you very much for the positive feedback it really does help us develop as a brand. If you haven't already a great product that works well with Axis, is Toxin - Iron Fallour Remover.
Team Duel
Reply from Duelautocare
Thank you very much for your great feedback and support.
Team Duel
Ordered over a week ago and it says 48…
Ordered over a week ago and it says 48 hour delivery very very slow
19 March 2023
Reply from Duelautocare
We have looked into your order and noticed the item you purchased is subject to a short delay, which is clearly stated on the product page. Unfortunately, we cannot control this, so we have to display the message on the product.
Duel would like to apologise for any inconvenience caused and also ask what we could do to improve on our service?
Team Duel
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