While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I used FLYDUBAI in December to travel to Nepal; I lost my connection in Dubai and I stayed there for 12 hours till my next flight. I have been trying to contact them since the day after to claim... See more

Rated 2 out of 5 stars

We first time purchased online product but he chet me fault product sale I try to contact but no any reply about my product. We purchased Galaxy J7 mobile is faulted bad experience I am not trusted o... See more

Rated 1 out of 5 stars

IT IS A SCAMMMMMMMMMMM DONT WASTE YOUR MONEY!!!!!! They don’t know where the item is, they are super unorganized, my first time ordering with them and everytime I ask to speak to a manager they tell m... See more

Rated 5 out of 5 stars

Once we finalised the holiday destination, Dubai.com provided everything in one place - hotel choice, excursion information and bookings, city information, maps, travel tips - all in very clearly la... See more

Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FlyDubai Office's Staff treatment

I used FLYDUBAI in December to travel to Nepal; I lost my connection in Dubai and I stayed there for 12 hours till my next flight.
I have been trying to contact them since the day after to claim compensation I know it is my right and the staff working there ignore my emails and calls.
They first answered by giving some explanation that does not adjust to the facts of the day that happened, and now my emails are ignored.
They said they just have an email address and a phone number for all inquiries, and despite making clear I wish to officially complain, I haven't received any answer.
The staff was rude, they even implied they did not understand me as English is not my first language, as it was theirs and there was no head of the department to direct my claims.
I am still sending emails almost every day as I know my rights when I travel.
Please if you have the same situation, write in here.

17 December 2024
Unprompted review
Rated 1 out of 5 stars

IT IS A SCAMMMMMMMMMMM DONT WASTE YOUR…

IT IS A SCAMMMMMMMMMMM DONT WASTE YOUR MONEY!!!!!! They don’t know where the item is, they are super unorganized, my first time ordering with them and everytime I ask to speak to a manager they tell me it’s not possible we have to schedule a call back it’s not possible to connect. I call the merchant they say it’s already been handed off to Dubai store and Dubai store is telling me they cannot find the item. Smart wallah not to put the website on Google review, no one can complain really if they have an issue they won’t look to far to find a place and complain. Any reputable store online or otherwise will have the option to put Google review. Sad part is I already paid for my order and the lady is telling me you cannot cancel anymore because item is accepted??! Fine can’t cancel where is the order then? Incompetent. If by today or tomorrow I don’t get my order definitely opening a case for them in Dubai police for scamming people!!!!! BEWAREEEEEE

7 May 2024
Unprompted review
Rated 1 out of 5 stars

I had purchased a black n decker…

I had purchased a black n decker vaccumn cleaner n within 30 days it showed an opening on the point where the joint was there - clearly showing a manufacturing defect - after a lot of to n fro and repeated requests for a refund they are unwilling to give the refund despite taking the machine 10 days ago leaving nme without a vaccumn cleaner - this is never the case if you buy from any other store or online service - pathetic

27 October 2023
Unprompted review
Rated 5 out of 5 stars

THE AMAZING SERVICE BY GANGA

THE AMAZING SERVICE BY GANGA

Thank you Ganga for the amazing service. Your services are really great and you are super fast! You gave us all the comfort all the time with remarkable food taste. Glad yo meet you during our vacations:)

10 June 2023
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. It isn't the official sales website. If you have any trouble with the ticket (include if it is a site problem), they will not cancel or reschedule.

19 February 2023
Unprompted review
Rated 5 out of 5 stars

Ali Ahmadian is an extremely…

Ali Ahmadian is an extremely professional agent and a caring person. He understood immediately my needs and I found and got what I was looking for in 1 day! I will recommend Ali to all my friends looking for a property!

29 November 2020
Unprompted review
Rated 5 out of 5 stars

NORTHLAND OVERSEAS FINANCE & INVESTMENTS L.L.C.

Dubai is amazing place to serve business (in) and From Dubai to Globe. Dubai Support the entire world with their belongings.

I am doing business in Australia and Canada. I am resident of Canada. In December, 2019. I planned to start a 2nd office of our business in Canada. But as usual, for a businessman less funds always have a problem. So i tried to get funds from overseas. I came through internet search. i got one company in Dubai, named NORTHLAND OVERSEAS FINANCE & INVESTMENTS L.L.C.
I approached there. A long discussion held between me and company authority. they tried to understand, why i am looking for loan, and what is the probability to get loan back from borrower.
after the discussion, they asked my documents. some common paper to identify me.they also explained their t&C. i agreed on that. They arranged my loan from 3rd party, it was really a wonderful experience.

Thanks to Team NORTHLAND OVERSEAS FINANCE & INVESTMENTS L.L.C. for your believe in me.

6 February 2020
Unprompted review
Rated 5 out of 5 stars

Good performance by Viji Ravish,Mrs…

Good performance by Viji Ravish,Mrs viji highly depondable and delivery in her duty.She embathize with customers and undertsand their grievancs.Iam happy and iam dealing with Betterhomes,

Alwesam tourisn
Deira
Dubai

30 December 2019
Unprompted review
Rated 5 out of 5 stars

Curtains & Blinds in Dubai Most Recommended Person.

I've been helped greatly by recommendations on expatwoman since arriving in Dubai. i got truIy the perfect guy for the Curtains & Blinds work after waisting my money and time with some non professional companies. I was thoroughly impressed with the guy who came to us and quality of the tailoring and skill of the fitting team. We've been extremely happy with everything he has done for us. The men who came all knew exactly what they were doing, and there were no surprises. Great quality, super service and highly friendly person His name is Ali 0555528260

7 September 2019
Unprompted review
Rated 5 out of 5 stars

Ali Ahmadian is an extremely…

Ali Ahmadian is an extremely professional agent and a caring person. He understood immediately my needs and I found and got what I was looking for in 1 day! I will recommend Ali to all my friends looking for a property!

9 April 2019
Unprompted review
Rated 5 out of 5 stars

What an amazing find!

I'll be using Dubai.com for all my business and family trips to the UAE in the future. Prices seem very good and it's so convenient having everything available from one source i.e flights, hotels, car hire, even what to do guide etc. Keep up the good work Dubai.com! :)

2 November 2015
Unprompted review
Rated 5 out of 5 stars

Dubai trip using Dubai.com

Once we finalised the holiday destination, Dubai.com provided everything in one place - hotel choice, excursion information and bookings, city information, maps, travel tips - all in very clearly laid out way. Not having to visit many sites to find and book activities is a welcome relief. All prices are comparable which meant getting good value for money and feeling of being in control. We would recommend this one stop shop, as it is easy to navigate and easy to remember where all the bookings made for Dubai visit. Good site, highly recommend.

30 October 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look