dtcpay Reviews 

4
TrustScore 2.5 out of 5

2.6

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Company details

  1. Cryptocurrency Service
  2. Payment Service

Written by the company

dtcpay is a regulated payment service provider that offers reliable solutions for merchants to grow their revenues with higher acceptance rates for Fiat and cryptocurrency transactions. Our client’s customers benefit from frictionless payment experiences whether they are using our award-winning POS+ terminal in-store or using our online checkout. Founded in 2019 in Singapore, dtcpay is a licensed Major Payment Institution (MPI) under the Monetary Authority of Singapore (MAS) and offers Digital Payment Token (DPT) services.


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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(4)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraud Company

very disappointed its a fraud. After registration I put USDC in the app to pay for physical card. indeed i recieve the card but when im planning to topup i cant login it say "access denied no existing account" then i reachout to customer support to complain they say they inform the team regarding my case. days pass by until now it did not resolve they say my email is not registered. how come? i register both my email and my mobile number. how come my account remove? this app cannot be trusted.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Delay in refund

You should be wary of this company. The account was simply blocked despite no ToS violations. Then, there was endless correspondence with repeated promises to return the funds. It seems like a planned scam. Apparently, you should prepare an appeal to the regulator. I strongly advise against it!

18 April 2026
Unprompted review

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