Dsliving Reviews 2

I purchased a bed from DS Living via Debenhams on 28/1.

Delivery was promised by 6/2 but did not arrive until 11/2 with no comms.

When the bed arrived there were zero instructions on how to put it together and it was also missing a foot meaning it could not be used.

I contacted DS Living 11/2 to point out the missing foot and ask that they send that part. A week on there’s still no sign of that, or any tracking details showing one has been sent.

Really disappointed that I’m still unable to use the bed coming up 2 weeks after it was due for delivery.

The bed itself looks nice but unfortunately the service has been very poor and lack of instructions is unhelpful.

I will have to seek a refund if this remains unresolved.

Bed arrived, NOT AS IT APPEARS ONLINE!
It gets worse, no instructions to put the thing together either, just how to put the spring struts in.
Being my first time buying an ottoman bed I had no idea the support on the end of the bed would be so bad.
I'm absolutely angry and so unhappy with my purchase through Homebase.