Drywalks Reviews 

Lovely fit on our cockerpoo, he looks very smart, not bulky but still warm.

Ordered two adult drywalk macs and two dog coats...company answered my questions promptly. The purchases are very good quality...look forward to wearing them.

I purchased a Winter Walker Waterproof Dog Walking Coat which despite using the size chart and the size guide tool turned out to be absolutely huge; it was beyond being oversized, and unfortunately I had to return it which cost me over £12 for the privilege. It would be helpful to customers if the returns process was at least partially subsidised by the company.
I went on to reorder a smaller size which is fine.

Friendly staff,

There was nothing wrong with the ordering ,delivery etc but I was very surprised at the weight of the coat and this was my reason for the return.I am 5ft. 1 in height and I would be unable to bear this weight for long. I chose the short coat but even this was too long. I hope my return will be as easy as the order and delivery was.

Easy ordering and quick delivery. Coat is great and very good quality, so a bargain at half-price.

Fabulous light raincoat. Perfect for the warm but wet days.

Easy to order
Came quickly
Packaged well

Company is easy to deal with -there quick to send out and to return if you need to.
After a few weeks of using there waterproof coats -I have never been dryer and well worth the money.
The only thing I would wish for is the little features to be added to all there coats. So the drawstring around the hood on the mid season coats, the sleeve storm-guards on there summer one.
On both, they have a D Ring loop -on one side but to add this onto the other side also. So one right and left.

Very prompt & really pleased with the coat it’s perfect

Great service quick delivery would 100% recommend this coat stay dry and comfortable to wear

Easy to order. Fast delivery. Great quality. I already own the winter version of this coat. I wanted one for the rainy summer. I knew this would keep me dry and it has.

Delivery was quick and as soon as I received the coat the rain stopped 🤣 Perfect for summer wet walks.

Communication with customer service was fast and efficient. Delivery was 48 hrs after order. The coats are top quality and I highly recommend.

Five stars for quality of the products, one star for my experience of delivery and resolution of the issue.
I found the company via an internet search for a new waterproof coat that would be useful for layering warmer clothes underneath in colder months but would still be useful year round to keep me dry. I found exactly what I was looking for and ordered matching coats for myself and my pup which I was really excited to receive. The ordering seemed easy and I input my details on the order form at checkout.
There were regular email updates after I placed my order and this was where my problems started after receiving notification that my coats had been delivered. I certainly hadn’t had any deliveries that day so I checked the email carefully and used the parcel tracking information to confirm it had been delivered. When I eventually contacted customer services at Drywalks I was informed that my coats had indeed been shipped to a drop point in the community, the location of which I had no clue. The customer service team informed me that I’d selected this option on the order form. I obviously didn’t check the details carefully when I ordered but I’d input my home address on the order form assuming that the coats would come to me and not default to a local store. I had to ask a relative to collect my items, the shop owner showed us the parcel but would not give it to us without a barcode I was supposed to have received electronically. I did not receive one and contacted the courier and was told that Drywalks must send one. As this was now late in the day I had to wait for a response the next day. I was not provided with a barcode and was informed to try again with the shop owner. I had provided proof of ID, copies of all the order details etc but was still not given my parcel. In the end customer service recalled my items and told me I would have my parcel delivered to my home once they received it back. I had an email notification that the return had been requested. Over a week later I was notified that my coat still had not been returned, after much toing and froing I did get my parcel well over a month after my initial order.
Even if I was in part to blame, for not being vigilant enough on the order form and failing to notice that the default delivery was to a drop box, the debacle that followed was definitely disappointing to say the least. The saving grace was the actual quality of the products I received, they are beautifully made, excellent value for money and are way better in person even than the photos on the website. I will use the company again in the future but I will be extremely careful when ordering to ensure that the delivery is to my home address.

Great coat, good price and very quick delivery

Pricey coats BUT worth it every penny!! We own in indoor and outdoor doggy daycare. When we are outside most of the time in every single bit of weather (as dogs still love to play in the wind and rain) and supervising for approx 11 hours a day outside in bad weathers, it keeps us dry and warm. Amazing coat and we maintain ours buy washing with correct products to look after the waterproofing of the coat (winter warmer coat). I also have a thin waterproof one, i wash 16 dogs a day outside with this coat on and wellies and i am bone dry underneath, before i had this i wore other waterproofs and i was drenched and my legs were wet through aswell, so this changed my life! LOVE them!

I have the winter drywalks coat and absolutely love it so decided to buy the all weather. Fantastic piece of kit for dog walking. I bought the tall version and it keeps me completely dry warm and toasty. Highly recommend

Prompt delivery, good service.
Excellent quality coat, this is the one I bought for my partner as I was so impressed with mine. He has the winter one as it was on sale, it is very thick.

As a professional dog trainer and behaviourist, I'd be interested in one of the dry walk costs for a few months. A partially soggy training session prompted me to go ahead and buy one! I'm so pleased that I did, the coat is warm and waterproof. It has loads of handy pockets and my clients have commented how smart it is. My only regret is that I didn't buy it sooner!