Drystrike Reviews 44

TrustScore 1.5 out of 5

1.5

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Rated 2 out of 5 stars

Purchased Drystrike main “ GSHOCK” looking watch. Many functions do not work. Customer service will not allow returns. As with other watches the watch faces are embarrassing. Comical design by and fo... See more

Rated 1 out of 5 stars

The watch arrived quickly and on the whole my husband is very happy with it… HOWEVER… the pin that holds the strap in place has fallen out. That’s not an issue, these things happen. The one star rev... See more

Rated 1 out of 5 stars

Bought this watch took 5 week to arrive company didn’t want to know just sent me tracking number that didn’t exist, once it arrived what a load of crap not a genuine watch at all even takes you to a... See more

Rated 1 out of 5 stars

Received my watch on the 23rd September in Australia. Watch bore no resemblance to the image on the Drystrike Website. Notified them immediately and requested a return address as there was nothing... See more

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1.5

Bad

TrustScore 1.5 out of 5

44 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a replacement watch band

I ordered a replacement watch band . I took 3 month to process. Then the order never arrived. They don’t respond to emails and there is no contact number. Watch was not too bad. But customer service terrible.

31 October 2025
Unprompted review
Rated 3 out of 5 stars

Watch order not arrived

Ordered a watch on 20th...this is my 3rd watch over 5 years.... my order has not arrived still after 3 weeks and I have messaged their customer service 3 times and still no reply....wondering if they still legit company

20 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY THESE WATCHES I they are…

DO NOT BUY THESE WATCHES I they are built like shit.
Can't get them wet
Watch band broke after 6 months of use .
I've purchased the 3 pack watch band replacements. Bought paid for and never delivered.
Tried several time to make contact to Drystrike they've not replied .
I've requested tracking updates to no avail.
Stay the hell away from this company.
They are not a United States of America company as they lead you to believe.
Cheap nasty Chinese Crap.
DO NOT BUY THIESE WATCHES.
Ps. You can buy the exact same watch from Temu for $15 Australian Dollars its even called the Attack Gt
I paid $139 Australian Dollars for the same watch from Drystrike.
Again save you money .
Cheap and Nasty Chinese Shit !!

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Delivery takes far too long

The products are good but the time it takes for delivery is grossly unacceptable.
If I didn't need a specific part I would not be ordering anything from them.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

When I 1st received the watch I was impresses. Rugged, lightweight and seemed well put together. However that has all changed. The charging port and cable are diabolical. Because of the recessed charging pins, 1 slight movement whist charging it disconnects. Slightest/minutest bit of dirt and it won't connect to the charging cable at all. I like the watch but seriously, they need to sort out a better charging port/cable. Even a small charging dock might help. Until then, keep you hard earned money in your wallet.
Date set as an approximate as I canr remember when I got it last year.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

No Return Address

Received my watch on the 23rd September in Australia.
Watch bore no resemblance to the image on the Drystrike Website. Notified them immediately and requested a return address as there was nothing on the packaging and a refund.
Have corresponded back and forth for three months. Still no address to return unwanted goods and no refund. Company stance is "you got what you purchased'!
Not Happy.

23 September 2024
Unprompted review
Drystrike logo

Reply from Drystrike

Hi Carl, sorry to hear there was an issue with your watch. We're happy to replace it at no cost to you or take it back with a refund. The company has been bought and is under new ownership as of January 1 and we are taking great steps to ensure these issues are solved immediately including issues under previous ownership. We are sending you an email response now and are here to help.

Rated 1 out of 5 stars

I bought a Defender watch from them,it…

I bought a Defender watch from them,it started failing after 4 months of light use,no abuse or hard use! I kept emailing them for 3 months every day until one response said I had no warranty because I did not bought a year extended warranty.They said they changed their email but it was not given the new one.The old email still the same on their web page.Garbage of products and no customer service after you pay.Do not buy from them!!!! absolute scam!!!!

10 May 2024
Unprompted review
Drystrike logo

Reply from Drystrike

Hey Bernardo, sorry to hear this. Our watches are built to last but in the case they fail, we're happy to replace it promptly. The company is under new ownership as of 1/1/25 and our top priority is to ensure these issues are addressed fairly and promptly. We're sending you a response via email now and we're happy to replace the watch at no cost to you.

Rated 1 out of 5 stars

SCAM

Ordered on 21st october
. Price on order site kept going up and down then order price was inflated.
Confirmed out for delivery if not received within 2 days of the 28th to contact them which I did but the email was rejected as nonexistent.
My credit card company have now refunded the money and said this is a SCAM company.
And the tracking no doesn’t exist
Don’t bother to order from them

21 October 2024
Unprompted review
Rated 1 out of 5 stars

No customer care no point of contact

The watch arrived and was working well. A cover on the rear of the watch came away, although the watch is functional it would no longer be waterproof etc. Numerous attempts to contact the company zero response, there is no customer care/aftercare from that point alone would. recommend not to purchase from this company

9 September 2024
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

The watch arrived quickly and on the whole my husband is very happy with it… HOWEVER… the pin that holds the strap in place has fallen out. That’s not an issue, these things happen.
The one star review is because I have emailed them, I’ve contacted them via their website form, I’ve messaged them on Facebook and Instagram.. no reply… Appalling customer service!

9 September 2024
Unprompted review
Rated 1 out of 5 stars

The website says 21 days of battery…

The website says 21 days of battery life. It does in 2. I have emailed customer service half a dozen times with no response. Absolutely disappointed for sure. Do not waste your money.

2 August 2024
Unprompted review
Rated 1 out of 5 stars

MY DRYSTRIKE SMART WATCH DIED AFTER IN…

MY DRYSTRIKE SMART WATCH DIED AFTER IN LESS THEN TWO WEEKS AND I HAVE BEEN EMAILING CUSTOMER SERVICE WITHOUT A SINGLE RESPONS EVERYDAY FOR OVER THREE WEEKS! WHAT A JOKE! THIS COMPANY SHOULD NOT BE ALLOWED TO DO BUSINESS IN THE UNITED STATES AS WE DESERVE AT LEAST A PRODUCT THAT WORKS!!!@@

16 August 2024
Unprompted review

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