Dr Watson's Relief CBD has been a Lifesaver ! Sadly following surgery, chronic neuropathic pain totally changed my life and the future seemed very difficult. After a long uphill journey looking for he... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely amazing company to work with ordered vape oil a few times now. The deals are amazing and delivery is so fast. Will continue to use Dr Watson
Dr Watson website is by far the best we have used for my husband’s CBD order is dispatched the same day!!! Delivery within 48 hours. Absolutely amazing company and highly recommend
Company details
Written by the company
Dr Watson Cannabis is founded with a team of passionate people who genuinely believe in the power of cannabis to help people in all walks of life to improve general lifestyle and quality of living. Many people associate Cannabis and interchangeably use the term with Marijuana - the recreational plant that people use to get "high". But let us tell you that that would be wrong!
Contact info
332 Ladbroke Grove, W10 5AD, London, United Kingdom
- 02039451340
- hello@drwatson.co.uk
- drwatsoncbd.com
4.7
Excellent
403 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great website to use and quick…
Great website to use and quick delivery. 10 out of 10
24 February 2025
Unprompted review
Great seller!
Easy to use website with no fuss ordering. Delivery very quick and item well packaged. Highly recommended seller will buy from again. A*****
17 February 2025
Really helped with my sleep whilst I…
Really helped with my sleep whilst I was in hospital with an illness. Will continue to use them. Usually one was enough, but occasionally I had two.
12 February 2025
These are phenomenal I had 2 in the…
These are phenomenal I had 2 in the morning when I woke up at 7.30 10 mins after having them I nodded off till bloody 2.30pm Haha 🤣🤣🤣 these are brilliant for anxiety and pain and also of you struggle to sleep I'm waiting till payday to get some more I don't suppose you have a voucher code do you Dr Watson 👌🏽👌🏽👌🏽😁
10 February 2025
Got conned never again
6 January 2025
Reply from Dr Watson UK
Hi James,
We're sorry to hear you've experienced issues with your order.
From our records, it appears that your order has been successfully delivered, but we’d like to understand more about what has happened.
A member of our team has already reached out via email to assist you, and we’re committed to resolving this as soon as possible.
Kind regards
James
Brilliant and tasty
22 January 2025
Gummies wer brilliant felt chill…
Gummies wer brilliant felt chill defently would recommend and will definitely be buying more i got the free pack and honestly they wer lovely and had me all calm an relaxed
6 January 2025
So good
So good！It was a smooth and joyful experience and everything went well
18 January 2025
Unprompted review
Dad really likes the patches
The patches were despatched almost immediately and I received them within 2 days. Well packaged.
I use the patches sometimes but get them mainly for my elderly father.
He religiously wears the patches to help with his pain
9 January 2025
Doesn't deserve even one star
Placed an order to find the gummies were not suitable for vegetarians so I emailed on the same day around 10 minutes after placing the order asking to cancel the order to receive no response, I emailed a further 3 times and still had no reply , I then received the item after several attempts to cancel the order so now I'm stuck with a product I cannot use nor return, customer service needs sorting out as it is non existent
6 January 2025
Unprompted review
Reply from Dr Watson UK
Hi Paige,
Sorry to hear that you've been experiencing this problem.
We have checked all inboxes for an email from yourself and unfortunately cannot find anything.
A member of the team will reach out to resolve this issue with you.
Kind regards
James
Reply from Dr Watson UK
Hi Joanne,
The warehouse was closed over Christmas from the 20th of December until the 5th of January, so no orders were dispatched during this period.
We have a notice regarding this on the home page of our website, but we understand it may have been missed.
Your order has since been processed today and will arrive with you soon!
Apologies for any inconvenience caused.
Kind regards,
James
Great service speedy response
6 December 2024
Poor communication
Poor communication, message sent but no one could be bothered to reply. I bet someone will reply to this message but to late is just to late, poor customer care
28 November 2024
Reply from Dr Watson UK
Hi Neal,
Apologies for the delay in responding. Our warehouse was closed over the Christmas period.
We recently had a website overhaul, which caused emails sent through the contact form to not arrive in our inbox. This is why you haven’t received a response.
A member of our team will contact you directly to resolve this.
We sincerely apologise for the inconvenience caused.
Kind regards,
James
Amazing customer service!
Amazing customer service!
There was an issue with our order which was quickly sorted out by Dr. Watson's team!
Great company to buy from!
5 December 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.