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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness. Many people found the CBD oil and other items to be very helpful for various needs, from pain relief to anxiety and sleep improvement. The taste and authentic experience of the products are also frequently mentioned as positive aspects. The delivery service is often described as excellent, with many consumers appreciating the speed and efficiency of their orders, which often arrive quickly and well-packaged. However, some customers reported issues with the vape pen charger, noting that standard phone chargers did not fit, rendering the device unusable.

What people talk about most

Product

Consumers find the products to be highly effective and of excellent quality. Many reviewers praise the CBD... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the CBD... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Watson's Relief CBD has been a Lifesaver ! Sadly following surgery, chronic neuropathic pain totally changed my life and the future seemed very difficult. After a long uphill journey looking for he... See more

Rated 5 out of 5 stars

Absolutely amazing company to work with ordered vape oil a few times now. The deals are amazing and delivery is so fast. Will continue to use Dr Watson

Rated 5 out of 5 stars

Dr Watson website is by far the best we have used for my husband’s CBD order is dispatched the same day!!! Delivery within 48 hours. Absolutely amazing company and highly recommend


Company details

  1. Vitamin and Supplements Store

Written by the company

Dr Watson Cannabis is founded with a team of passionate people who genuinely believe in the power of cannabis to help people in all walks of life to improve general lifestyle and quality of living. Many people associate Cannabis and interchangeably use the term with Marijuana - the recreational plant that people use to get "high". But let us tell you that that would be wrong!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great seller!

Easy to use website with no fuss ordering. Delivery very quick and item well packaged. Highly recommended seller will buy from again. A*****

17 February 2025
Rated 5 out of 5 stars

These are phenomenal I had 2 in the…

These are phenomenal I had 2 in the morning when I woke up at 7.30 10 mins after having them I nodded off till bloody 2.30pm Haha 🤣🤣🤣 these are brilliant for anxiety and pain and also of you struggle to sleep I'm waiting till payday to get some more I don't suppose you have a voucher code do you Dr Watson 👌🏽👌🏽👌🏽😁

10 February 2025
Rated 1 out of 5 stars
Dr Watson UK logo

Reply from Dr Watson UK

Hi James,

We're sorry to hear you've experienced issues with your order.

From our records, it appears that your order has been successfully delivered, but we’d like to understand more about what has happened.

A member of our team has already reached out via email to assist you, and we’re committed to resolving this as soon as possible.

Kind regards
James

Rated 5 out of 5 stars

So good

So good!It was a smooth and joyful experience and everything went well

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Dad really likes the patches

The patches were despatched almost immediately and I received them within 2 days. Well packaged.
I use the patches sometimes but get them mainly for my elderly father.
He religiously wears the patches to help with his pain

9 January 2025
Rated 1 out of 5 stars

Doesn't deserve even one star

Placed an order to find the gummies were not suitable for vegetarians so I emailed on the same day around 10 minutes after placing the order asking to cancel the order to receive no response, I emailed a further 3 times and still had no reply , I then received the item after several attempts to cancel the order so now I'm stuck with a product I cannot use nor return, customer service needs sorting out as it is non existent

6 January 2025
Unprompted review
Dr Watson UK logo

Reply from Dr Watson UK

Hi Paige,

Sorry to hear that you've been experiencing this problem.

We have checked all inboxes for an email from yourself and unfortunately cannot find anything.

A member of the team will reach out to resolve this issue with you.

Kind regards
James

Rated 5 out of 5 stars

Great flavour

Order received.
Thank you

26 December 2024
Unprompted review
Dr Watson UK logo

Reply from Dr Watson UK

Hi Joanne,

The warehouse was closed over Christmas from the 20th of December until the 5th of January, so no orders were dispatched during this period.

We have a notice regarding this on the home page of our website, but we understand it may have been missed.

Your order has since been processed today and will arrive with you soon!

Apologies for any inconvenience caused.

Kind regards,
James

Rated 1 out of 5 stars

Poor communication

Poor communication, message sent but no one could be bothered to reply. I bet someone will reply to this message but to late is just to late, poor customer care

28 November 2024
Dr Watson UK logo

Reply from Dr Watson UK

Hi Neal,

Apologies for the delay in responding. Our warehouse was closed over the Christmas period.

We recently had a website overhaul, which caused emails sent through the contact form to not arrive in our inbox. This is why you haven’t received a response.

A member of our team will contact you directly to resolve this.

We sincerely apologise for the inconvenience caused.

Kind regards,
James

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