Drwatchstrap Reviews 

489
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom watch straps, noting that the premium materials and fine workmanship consistently exceed expectations. Consumers highlight the thorough communication and friendly attitude of the staff throughout the ordering process, ensuring that every specific measurement is completely accurate. Some reviewers were not happy with certain isolated aspects of their overall purchases. A small group of people mentioned receiving incorrect sizing specifications or experienced issues regarding material durability and subsequent customer support resolutions. Additionally, a few buyers noted limitations in previewing materials beforehand while trying to find proper replacements for luxury timepieces.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with the custom leather and alligator... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional... See more

Service

Customers had positive experiences with service, frequently highlighting exceptional communication and... See more

Customer service

Users describe positive interactions with customer service, highlighting that the support team is attentive,... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally thorough when guiding them through sizing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

For my wife’s Cartier, I ordered an alligator watch band from DrWatchStrap and about 4 weeks later it arrived in my mailbox. The staff followed up after I ordered and walked me through re-measuring... See more


Company details

  1. Watch Manufacturer
  2. also in
  3. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

489 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(489)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oris watchband replacement

Teresa is amazing! I ordered a custom watchband to replace the original for my Oris watch and I couldn’t be happier. The new band actually fits better than the original, the colour is perfect and exactly what I chose. The ordering experience was excellent and Teresa looks after you every step of the way. Cannot recommend highly enough and will be shopping with them again.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Good service! Gorgeous product!

Maria at Dr Strap is very patience and professional. After discussion with her on whatsapp, she custom made my watch strap within days. I am very happy with my new leather strap! Thank you.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

I was a bit nervous ordering a strap for my Bulgari B.zero1 watch, but I shouldn't have been. Summer from Dr Watchstrap took a great deal of care in our correspondence to make sure I had all the information I needed before purchasing. The instructions for measuring were very clear, and the strap came beautifully packaged with the tools to fit it. I had a jeweller do it, and it looks perfect. The only minor point is that you can't see the strap material in person, but the quality and colour are great for my watch. I will definitely use Dr Watchstrap again.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect as always

It's not the first time I've ordered a strap from Drwatchstrap. And that's for good reason. I really appreciate the quality and the service as well. There is a personal contact. A genuine contact where you as a costumer feel in good hands. Everything is discussed in detail and only when everything is clear they start to produce. I can highly recommend Drwatchstrap.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Top-Quality Strap and Truly Excellent Customer Support

I had a great experience ordering from Drwatchstrap. I needed an extra-long replacement strap for my IWC, and finding the right size can be tricky. Teresa was incredibly helpful throughout the process—she replied to my emails very quickly, and we exchanged several emails to make sure every detail and measurement was correct before ordering.

The strap arrived exactly as expected. The quality is excellent, the leather feels premium, and the fit is perfect. I really appreciated the attention to detail and the responsive customer service.

Highly recommend Drwatchstrap if you’re looking for a quality strap and knowledgeable, responsive service. I’ll definitely be ordering from them again.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

For those looking for discontinued belts

I was looking for a satin belt that had been discontinued by the manufacturer when I came across this store. I contacted them, and they were incredibly helpful.
The item I received looked just like the original, and I was very satisfied.
If you’re considering purchasing one, I highly recommend this st

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a new strap for my Cartier…

Ordered a new strap for my Cartier watch. The ordering process and customer support was excellent!

The strap fit my watch perfectly and it is identical to the original strap. I highly recommend Drwatchstrap and I would have no hesitation in using them again in the future.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Difficult sizes for Vintage Watches

I've used the custom service twice now and the supplied straps have been better than anticipated. The team are very attentive and ask sensible questions to ensure the right result is delivered. There's a good selection of leathers and colours and they were very obliging when I requested something different.
The open ended / fixed loop strap I last ordered came with an applied hot melt glue pre-applied which made for a very clean and easy fitment. Professional.

20 April 2026
Unprompted review

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