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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and the positive impact on their health. Many appreciate the efficient ordering system and the prompt delivery service, often highlighting the letterbox-friendly packaging. The subscription service is also frequently commended for its ease of use and flexibility. However, some customers have reported issues with the subscription service, including billing issues and difficulties with cancellation. A few people also mentioned a strong, unpleasant fishy smell and taste in certain products, leading to dissatisfaction. Additionally, there were isolated complaints regarding delayed deliveries, lack of tracking information, and unresponsiveness from customer service when seeking refunds for returned items.

What people talk about most

Product

People report positive experiences with products, praising their effectiveness and quality. Many customers... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Consumers find order to be positive. Many customers appreciate the quick and easy ordering system, with... See more

Subscription

Users describe positive interactions with subscription services. Many customers find the subscription process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing products and such good value. The subscribe option is an excellent feature so you never run out. I'm using the detox and debloat tablets, even after one week, I can feel a difference. I hig... See more

Company replied

Rated 5 out of 5 stars

I take Dr Vegan's Gentle Iron & Vitamin C a month before and a month after donating blood. These little miracle capsules mean I can continue giving blood without risking low iron levels. They do what... See more

Company replied

Rated 5 out of 5 stars

I subscribe to "debloat and detox", "gut works", "B12 and just received "ultra energy". The debloat and detox and gut works are a saviour. I can't believe how these products have made a difference... See more

Company replied

Rated 5 out of 5 stars

I was diagnosed with Frontal Fibrosis Alopecia in 2017 so my hair is much thinner with noticeable loss in the frontal area. FFA is an auto-immune condition in which your own antibodies attack your... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Health Consultant
  5. Nutritionist
  6. Wellness Center

About DR.VEGAN

Written by the company

DR.VEGAN® is the multi-award winning range of plant-based supplements developed by practitioners for people of all diets.

DEVELOPED BY PRACTITIONERS

Our plant-based supplements are made in the UK and developed by practitioners, doctors and specialists in nutrition and healthcare. Our formulas contain therapeutic, high potency dosages of the most bioavailable ingredients, which are clinically studied and proven, and they are 'complete formulas', containing all the nutrients required to meet your health goals.

AWARD-WINNING & SCIENTIFICALLY PROVEN

As practitioners, we understand the biggest consumer health issues, and we use only the most effective and clinically proven ingredients that work. As examples, Gut Works® has been awarded 'Best Probiotic for IBS' and research shows it is 3x more effective than standard probiotics; MenoFriend®, loved by over 40,000 women, provides support through menopause, with 89% finding it effective when taken for 60 days or more. Find out more in our Menopause Hub.

RECOMMENDED BY PRACTITIONERS

The DR.VEGAN® range is recommended by experts through The Natural Dispensary, the UK's leading retailer for nutritionists and dieticians, and in leading health food stores and pharmacies including Waitrose, Revital, Whole Foods Market, Medino, Wellness Warehouse, Free Botanical, True Beauty and hundreds more.

EXCEPTIONAL SERVICE

Our service is rated 'Excellent' for a reason. Whether you're looking to address your gut health, stress, anxiety, immune health, joints and mobility, menopause, PMS, vaginal health, men's health, hair growth, healthy ageing of your skin, blood sugar control, heart health, or for the most comprehensive multi-vitamins, our supplements will ensure you meet your health goals. Our nutritionists are always on hand to offer advice, we deliver within 2-3 working days, and delivery is free on orders over £15.

ZERO ADDITIVES OR ANIMAL INGREDIENTS

Most supplements on the high street and online contain nasty additives, animal ingredients, and poor ingredients, such as Magnesium Oxide, Magnesium Stearate, Talc, Gelatin, Stearic Acid, and many more. They're all poorly absorbed and can have side effects. Our supplements contain zero nasty additives, zero animal ingredients, and are free of gluten, dairy, wheat, lactose, sugar, starch, preservatives, artificial colours and flavours.

VIRTUAL NUTRITIONIST SHOP NOW INSIGHTS HUB SHOP GUT WORKS® SHOP WOMEN'S HEALTH SHOP FOR STRESS CONTACT US

100% PLASTIC FREE

Did you know, 60% of recyclable waste in the UK goes into landfill? Our supplements are delivered in 100% plastic-free and certified home-compostable pouches, or 100% recyclable pouches, so they're better for you AND the planet. Our customers have already saved over 30 tonnes of plastic and glass waste from entering landfills.

FREE NUTRITION ADVICE

We're passionate about nutrition, so our nutritionists are always only too happy to offer advice on your diet and health goals, how to make changes to your diet, foods to reach for and avoid, and what supplements can support you. We also recommend using our FREE Virtual Nutritionist service at drvegan.com - it only takes a few minutes and gives you valuable tips and advice on how your diet and lifestyle can help you achieve your health goals, and how you compare to others.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

It should be easier to cancel your subscription

I didn't notice any benefits from the product I bought from this company having tried it for 3 months I decided to end my subscription. I found it harder than it should be to do that. Once you have found the right place on the website it takes an age. The pages are very slow to load and there are many as they try and incentivise you to stay. When you keep saying No you end up at a page where they make a dismissive remark about your choice. Two things about this. Firstly it should be as easy to cancel a subscription as it is to sign up to it and Dr Vegan make a promise to make it easy. Secondly we are all different. We don't all respond in the same way. It is not for you to make a judgement about my choice to not want to continue?

29 July 2025
Unprompted review
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Reply from DR.VEGAN

Hi Christina, we're sorry to hear you found it difficult to cancel and your website speed was low. We generally receive excellent feedback and ratings for how easy it is to cancel, delay or pause subscriptions, but we recognise everyone is different and we're only sorry to hear you had trouble in doing this.

Our wonderful customer services team are always on hand to help if you email them at team@drvegan.com - and can cancel or amend subscriptions for you if desired, so please do always feel free to get in touch.

Best wishes
The DR.V Team

Rated 5 out of 5 stars

…The Real Deal

I have organized all of my deliveries to come at one time, this makes it convenient and cost less. Dr. Vegan‘s products are incredibly fresh, when you open the package it just smells like it was made a few days ago. I have more energy, inflammation from arthritis is down and my digestion is more regular!

24 July 2025
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Reply from DR.VEGAN

We're happy to hear that organizing your deliveries has been convenient and cost-effective. It's great to know you find our supplements enjoyable to take and that you've experienced increased energy, reduced inflammation, and improved digestion. Thank you for your positive feedback!

Rated 5 out of 5 stars

I noticed a difference quite quickly

I noticed a difference quite quickly, actually felt awake instead of foggy...fewer leg cramps...and, even better no artificial sweeteners! I've been caught out before with other brands. So relieved to find these, happy day! The price is decent, too xxx

17 July 2025
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Reply from DR.VEGAN

Hi Bridie, we're delighted to hear you're enjoying Hydrate+ and all its benefits - thank you for sharing your feedback!

Don't forget, if you refer a friend you can earn £10 off each of your orders for each friend you refer, and they get £10 off their first order, with our refer a friend scheme, which you can find here: https://drvegan.com/pages/refer-a-friend

If you have any questions, please do email us at team@drvegan.com, we're always here and happy to help.

Rated 4 out of 5 stars

Refill products & on time every month

Refill products & on time every month, can cancel easily & will help with any advice

7 June 2025
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Reply from DR.VEGAN

Thank you Josephine for your feedback which is great to hear. Our customers love the flexibility of our subscription service which is so each to amend, delay or cancel.

Don't forget, if you refer a friend you can earn £10 off each of your orders for each friend you refer, and they get £10 off their first order, with our refer a friend scheme, which you can find here: https://drvegan.com/pages/refer-a-friend

Rated 5 out of 5 stars

I have a subscription with Dr Vegan for…

I have a subscription with Dr Vegan for various supplements and they are always on time and well packaged. The supplements are of good quality with no nasty additive fillers.

16 June 2025
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Reply from DR.VEGAN

Hi Kay, thank you for your kind words and we're so pleased to hear this and you're enjoying all the benefits of our supplements.

As always, if you have any questions, please do email us at team@drvegan.com, we're always here and happy to help.

Rated 5 out of 5 stars

I had been suffering with bloating

I had been suffering with bloating, stomach pain and wind for a long time. I read about Gut Works and thought it was worth a try.
I appreciated the quick delivery and all the initial support and information.
I felt a difference by day 4 my stomach is more ‘settled’ and at ‘peace’.
I am now day 9 and continuing to feel my body respond.
All good so far and from my experience I would recommend Dr Vegan.

14 July 2025
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Reply from DR.VEGAN

Hi there, we're so pleased to hear you're beginning to feel the difference with Gut Works, which is just as you should expect, and you can expect to continue to feel improvements over the coming months as your body adapts and Gut Works repopulates your microbiome with healthy, active bacteria.

Rated 5 out of 5 stars

Always very helpful with orders and…

Always very helpful with orders and prompt responses.

13 June 2025
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Reply from DR.VEGAN

Thank you Nikki for your kind words and we're so pleased to hear you're enjoying your supplements and the service.

Don't forget, if you refer a friend you can earn £10 off each of your orders for each friend you refer, and they get £10 off their first order, with our refer a friend scheme, which you can find here: https://drvegan.com/pages/refer-a-friend

Rated 4 out of 5 stars

Good product.

Good product.

Good and sustainable packaging. Can't say I've noticed a difference using all products yet, but know that it can take time.

17 July 2025
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Reply from DR.VEGAN

Thank you Jasmine for your feedback and as you say, it takes time for your body to adapt when taking supplements and we do hope you begin to feel the difference from them over the coming months.

If you haven't already, do use our Virtual Nutritionist here on our website - https://drvegan.com/pages/virtual-nutritionist - for valuable personalised tips and advice from expert nutritionists on how your diet and lifestyle can support your health goals.

If you have any questions, please do email us at team@drvegan.com, we're always here and happy to help.

Rated 5 out of 5 stars

Great product

Great product, good packaging, fast delivery.

16 July 2025
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Reply from DR.VEGAN

Thank you David for your feedback and we're so pleased you're enjoying your supplements and the service.

If you haven't already, do visit our Virtual Nutritionist here on our website - https://drvegan.com/pages/virtual-nutritionist - for valuable personalised tips and advice from expert nutritionists. It only takes a few minutes and shows how your diet and lifestyle can support your health goals.

If you have any questions, please do email us at team@drvegan.com, we're always here and happy to help.

Rated 5 out of 5 stars

Good delivery

Delivery time excellent

15 July 2025
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Reply from DR.VEGAN

Michael, as you’ve only taken your Gut Works for four days that’s very normal! We recommend taking them for at least 30 days consistently to give them time to repopulate your gut microbiome with healthy bacteria and rebalance your microbiome. This review invitation was for the service your received, rather than the product.

If you have any questions please do email us at team@drvegan.com, we’re always here and happy to help.

Rated 4 out of 5 stars

Order arrived day early

Order arrived day early, just started taking capsules, (so far so good), need to be taking longer for full benefit, capsules easy to take, (happy so far)

15 July 2025
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Reply from DR.VEGAN

That's great to hear Laura and we do hope you begin to feel the difference and all the benefits over the coming months.

We also recommend using our Virtual Nutritionist here on our website - https://drvegan.com/pages/virtual-nutritionist - for valuable personalised tips and advice from expert nutritionists. It only takes a few minutes and shows how your diet and lifestyle can help you achieve your health goals.

If you have any questions, please do email us at team@drvegan.com, we're always here and happy to help.

Rated 5 out of 5 stars

I am loving these Gut health tablets…

I am loving these Gut health tablets only been taking them for a few days so to early to tell if they are doing anything but will keep informed

14 July 2025
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Reply from DR.VEGAN

We're delighted to hear this Pauline and do hope you feel the difference and enjoy all the benefits over the coming months.

We also recommend using our Virtual Nutritionist here on our website - https://drvegan.com/pages/virtual-nutritionist - for valuable personalised tips and advice from expert nutritionists. It only takes a few minutes and shows how your diet and lifestyle can help you achieve your health goals.

If you have any questions, please do email us at team@drvegan.com, we're always here and happy to help.

Rated 1 out of 5 stars

Hydrate + sachets tasted awful

Hydrate + sachets tasted awful. The returns policy is also convoluted. A returns label included in the package would have been easier as I had trouble downloading the returns form and cannot edit. I am going to give them away. Lesson learned.

**thank you team@DrVegan for your response **

14 July 2025
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Reply from DR.VEGAN

Hi Kay, we're sorry to hear this - Hydrate+ is a serious hydration formula and not like standard hydration tablets or sachets found on the high street which contain additives and artificial sweeteners. As a result, it will taste different and not as sweet, but you can be confident it contains everything your body needs and nothing it doesn't. We recommend mixing Hydrate+ with 500ml-750ml of water for best taste.

If you have any questions please do just email us at team@drvegan.com, we're always happy to help.

Rated 5 out of 5 stars

I've enjoyed using Meno Friend for…

I've enjoyed using Meno Friend for several months. I feel more focused, and my muscles aren't as sore.

2 July 2025
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Reply from DR.VEGAN

We're really pleased to hear this and that you're enjoying all the benefits of our award-winning MenoFriend to provide comprehensive support through menopause.

Rated 5 out of 5 stars

Great all round...

Speedy delivery and always notified as to when my next delivery is due. I can amend/ update my monthly subscription should I need to with ease.
Packaging is kept to a minimum which is a huge plus.
Thank you

9 June 2025
DR.VEGAN logo

Reply from DR.VEGAN

Hi Clare, thank you for your feedback and we're so pleased to hear you're enjoying all the benefits of your supplements and also the super reliable and flexible subscription service.

We also recommend using our Virtual Nutritionist here on our website - https://drvegan.com/pages/virtual-nutritionist - for valuable personalised tips and advice from expert nutritionists. It only takes a few minutes and shows how your diet and lifestyle can help you achieve your health goals.

If you have any questions, please do email us at team@drvegan.com, we're always here and happy to help.

Rated 5 out of 5 stars

Gut works great!

After a period of unsettled digestion and loose bowel movements Gut Works finally got my system back on track.

12 July 2025
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Reply from DR.VEGAN

We're happy to hear that our award winning Gut Works has helped your digestive system Janet.
Do remember, if you do refer a friend you can earn £10 off each of your orders for each friend you refer, and they get £10 off their first order, with our refer a friend scheme, which you can find here: https://drvegan.com/pages/refer-a-friend

As always, if you have any questions, please do email us at team@drvegan.com, we're always here and happy to help.

Rated 4 out of 5 stars

It’s just the tates I’m not so keen on…

It’s just the tates I’m not so keen on , it reminds me of cystitis sachets ( 😩)

11 July 2025
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Reply from DR.VEGAN

Hi Louise, We can see that you have purchased the Orange and Pineapple flavour and we always recommend mixing Hydrate+ with 500-750ml of water for the best taste. DR.VEGANS Hydrate+ is a more comprehensive formula compared to standard electrolytes which contain low dosages of key nutrients, and fewer nutrients, which is why it has a fuller texture. As it doesn't have artificial sweeteners or stevia, it won't taste like standard electrolytes which contain these.

Rated 5 out of 5 stars

Gut works do work

Have bought these tablets for my wife.
She has been taking them since they were delivered, she has noticed a great improvement in all respects. She will be getting me to order more as soon as she nears the end of the course. 10/10 👍

10 July 2025
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Reply from DR.VEGAN

Hi Malcolm, We're happy to hear that your wife has noticed such a great improvement since starting Our award winning Gut Works! We appreciate you sharing her positive experience and thank you for the 10/10 rating. Our cost effective subscription is the easiest option to ensure your wife never runs out.

Rated 5 out of 5 stars

Menofriend capsules

I have managed to stay away from HRT by taking these highly recommend

10 July 2025
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Reply from DR.VEGAN

Thanks Linda. We appreciate you sharing that our award winning MenoFriend has helped you in your Menopause and thank you for recommending it. Don't forget, if you do refer a friend you can earn £10 off each of your orders for each friend you refer, and they get £10 off their first order, with our refer a friend scheme, which you can find here: https://drvegan.com/pages/refer-a-friend

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