Dr. Squatch Reviews 48,265

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their quality, natural ingredients, and pleasant scents. Many people appreciate the effectiveness of the soaps, shampoos, and other hygiene items, noting improvements in skin and hair health. The customer service is frequently described as excellent, with consumers commending the team's responsiveness and willingness to resolve issues efficiently. However, some customers experienced issues with their orders, including missing items or incorrect products. There were also occasional reports of damaged packaging upon delivery and some dissatisfaction with the longevity of certain products. A few people also mentioned that some deodorants left stains on clothing or caused skin irritation.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers appreciate the natural ingredients,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the products for being natural,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Delivery service

Consumers have mixed experiences with delivery services. Many praise the quick shipping and timely arrival of... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent and helpful... See more

Based on these reviews

Rated 4 out of 5 stars

I love the product and smelling nice yet manly. The accounting team could do a better job managing the auto ship scheduling. Actually set the schedule to autoship and charge based on customer feedback... See more

Rated 4 out of 5 stars

I love your products. The only thing is with being subscribed i did expect the delivery process to be a bit quicker. Other than that ypu guys are absolutely amazing. I don't use anything else for hygi... See more

Rated 5 out of 5 stars

Had to pick two different scents on my subscription because the other scents I usually order were out of stock. Picked a couple scents I hadn't tried before and ended up disliking them. Contacted Dr... See more

Rated 5 out of 5 stars

Needed to change around my subscription products and forgot to cancel the original ones before it was charged. Team said they were able to get the order in time at the warehouse and cancel the product... See more


Company details

  1. Toiletries Store

Written by the company

Dr. Squatch provides organic and natural handmade soap to men who want to feel like a man, and smell like a champion.


Contact info

4.1

Great

TrustScore 4 out of 5

48K reviews

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Rated 3 out of 5 stars

6 Soap Subscription,got 5 still waiting on 1

I usually get my delivery pretty quick ,I received 5 soaps instead of the 6 I ordered ,noticed one bar got shipped separately,and I still haven’t received it ,don’t get what happened here or why it’s taking so long .but if this is what’s gonna happen in the future ,I might just buy a soap at store near me ..

16 April 2026
Rated 5 out of 5 stars

Absolutely great!!!!! …

Everything was great my order was delivered to me really quick the contents were exactly what I ordered, the bricks smelt absolutely amazing better then i expected. I highly recommend using your product. Showering without one of your bricks is weird it doesn’t feel right not using one every day I have a shower. I always promote your product every chance I get to the people that are around me. I even give away some of my bricks to people who’ve never heard of you guys and even to people who have never tried your product before. I tend to give away 2-3 bricks every time I order from you.

9 April 2026
Rated 5 out of 5 stars

Awesome product..I love the different…

Awesome product..I love the different soaps ,ingredients..I wanted something that was beneficial to my skin.Dr Squatch has the best ingredients..very nice aroma..and lasts longer than any other soap

14 February 2026
Rated 1 out of 5 stars

Shit

Extremely s***** your website somehow grabbed an address from who the f*** knows where and sent my products to an address I haven't lived at for 5 years. I'm not even sure how your website got that address. I found out today it was delivered as I looked it up to try and track it. Unreal. Very s***** experience. Cancel everything in the future cuz it doesn't seem to do anything on the website. When I cancel my subscription very pissed off

16 April 2026
Rated 1 out of 5 stars

Bought products

Bought products, 3 weeks later only 1 part of the shipment still didn’t show movement, contact customer service they mentioned that they will send it now. Later the confirmed that some of the products where sold out and they wouldn’t replace them. Decided to confirm that I wanted a reimbursement for those and they sent the rest, but still my only reason to made the buy where those products that now were sold out, when I buy them they weren’t sold out. I feel like the whole experience was a disappointment and the solution was never to replace the products. If your system didn’t count the stock properly is not my fault, but I still have to come to terms to not have the products. and on top of that I was the one that had to ask for the reason why the whole shipment was delayed.
Worst experience, even when the quality of the products is good, I won’t ever buy anything again.

16 April 2026
Rated 4 out of 5 stars

Great

I like the items but the shipping taking to long it's hard to keep track of packages is shipping or not

9 April 2026

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