Drone Nerds Reviews 233

Recommended, very good customer service, very clear with the information

My experience with Dronenerds has been outstanding and many thanks to Marion who always provide us the best suggestions and service.

We (HLCM Group) are a Distributor for Drone Nerds in Puerto Rico and the Caribbean and we have been receiving awesome customer care from Marion.

Marion is the best to work, always help me to get the best drivers for my projects

Marion has been incredible helping our company to select the right components and systems!
Always available, always ready to help, always with the right choice, always with quick shipping for our products.
Thank you for your work Marion!!!!

Very helpful. great support.

Special thank to Marion and Jasmine for excelente customer services.

If Marion is on the other side, at the counter, she is what you need to be able to carry out reliable, transparent and knowledgeable operations on the subject.

The best shopping experience. Quality services.

Working with DroneNerds is a pleasure. Marion responds to all our calls and questions via, WhatsApp messages, phone or email, promptly allowing us to support our clients across the Caribbean for all their drone needs. They help resolve any issues quickly (e.g repair and replacement support), ship orders quickly and communicate any delays (usually new products) so we can maintain expectations with our customers. Excellent service across the DroneNerds team.

Excelent customer service, fast and accurate shipping service, superior product and applications knoledge

We are very happy with drone nerds, Marion is very professional and knowledgeable, always with the best attitude!

Marion has been the difference, since he entered Drone Nerds my sales increased at least 10 times.
look at my sales history to confirm
his knowledge has made my job easier. i am able to close deals because of it

Marion Raudales has been our account manager for a few years now, he is very diligent and responsive.

I sent in a DJI Mini 2. Lets start off by saying drone with remote and accessories goes for around $350 refurbished. My drone had a broken pivot joint, a broken arm (I included the replacement part already) and a cracked top/middle plate (which they said would make it fly erratic). They wanted a total of $310 to replace/repair these parts.

Please tell me how that makes any sense for an entry level drone when I can go buy another for a few $ more? Cant comprehend these outrageous prices.

Here was the breakdown:
$91 to replace the arm (I included the part for this)
$179 for top and middle shell with crack ($40 for part on amazon)
$39 for the pivot joint

Michele was very patient and polite. TERRIFIC customer rep. Give that lady a raise!!!!!

What made it great was the speed Michele used. She is awesome!

I recently had the pleasure of interacting with Drew, and let me tell you, they're a customer service unicorn! From Drew's unwavering patience (even when I rambled about llamas) to their lightning-fast problem-solving skills, it was like a magic show.

But the real unicorn magic? Drew did it all with humor that had me in stitches. If they ever switch careers, they've got a future in stand-up comedy! Five stars aren't enough – they deserve a constellation. Thanks for brightening my day, Drew, our one-of-a-kind customer service unicorn! 🌟🌟🌟🌟🌟🦄