Direct answer from the customer service and been helped in a calm and helpful way. The quality of the service is as good as the quality of the clothes.
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Came across this brand online and it looked great. The sizing however is completely off regular sizing (size down one or maybe two!) and also quality of shirts is below expectation. This can happen bu... See more
A wide selection of products available. I'm happy with my choice of T-shirt which is beautiful. I recommend you this brand !
The customer service is very good, got a response the next day! The jacket fits perfect and perfect quality. Good delivery
3.9
Great
55 reviews
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Illegal non refundable practices, customer care horrible
Came across this brand online and it looked great. The sizing however is completely off regular sizing (size down one or maybe two!) and also quality of shirts is below expectation. This can happen but then if you want to return items you should be able to do so. European law requires companies to accept returns. They refer to accepting their terms and conditions but T&C cannot go above European law. They are misleading customers and their customer care is horrible. Strongly recommend to NOT buy here.
1 July 2023
Unprompted review
AVOID THIS BRAND
Terrible quality, terrible customer service, and they make it impossible for you to return their overpriced items.
I cannot understand how they're charging around £400 for worst coat I've ever worn, the design looks cool but it just feels like cheap plastic.
AVOID AT ALL COSTS
6 July 2023
Unprompted review
Worst customer service ever
I have been ordering a product during Sale with 50% discount. After 3 weeks they sent me an email that they need to cancel my order due to simulataneous orders and sent me a 15% discount.
It‘s complete nonesense since the sweater I have ordered was 3 days later still available in the same size.
Never again!
6 April 2023
Unprompted review
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