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Company details

  1. Repair Service
  2. Computer Repair Service
  3. Electronics Repair Shop

Written by the company

DroidFix is an independent UK mail-in repair service for PlayStation and Xbox controllers, run by Andrew from Middlesbrough. We fix stick drift, worn joysticks, charging port faults, and common controller issues for PS5 DualSense, PS4 DualShock 4, and Xbox pads. Services include hall effect and TMR stick upgrades, standard stick replacement, charging port repair, shell swaps, back paddle kit installs, and custom mods quoted case by case. We also sell refurbished controllers when stock is available. How it works: you order a fixed-price repair online, post your controller from a UK address, and we repair, test, and return it with tracked postage. Every controller is tested on real hardware before dispatch. Typical repairs take 3 to 7 working days from when your pad arrives. Custom builds and parts-heavy jobs take longer and are confirmed before you post. We offer a 90-day guarantee on our workmanship and the parts we fitted. If the agreed repair cannot be completed, you do not pay for it. DroidFix is a solo operation. The same person who replies to your messages does the repair work at the bench. We are not affiliated with Sony, Microsoft, Nintendo, or any other manufacturer. Questions before you order? Email hello@droidfix.uk or message us on WhatsApp. We usually reply evenings and weekends.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful custom build

Absolutely in love with my custom controller! The back buttons and mouse-click triggers feel amazing and make a huge difference in gameplay. The build quality is excellent, everything works flawlessly, and the service was fantastic throughout. Highly recommend this website for anyone looking to upgrade their controller!

8 June 2026
Unprompted review
DROIDFIX logo

Reply from DROIDFIX

Hi Meqer,
 
Really glad you are happy with the build and that everything is performing the way it should. The back buttons and mouse-click triggers are one of those upgrades that are hard to go back from.
 
We appreciate the recommendation, means a lot.
 
Andrew, DroidFix

Rated 5 out of 5 stars

High quality

Got a refurbished controller with hall effect sticks, looks and feels great, would recommend!

22 May 2026
Unprompted review
DROIDFIX logo

Reply from DROIDFIX

Hi Charlie,
 
Glad the controller is looking and feeling great. Hall effect sticks are well worth it for long term reliability, no drift to worry about down the line.
 
Thanks for taking the time to leave a review.
 
Andrew, DroidFix

Rated 5 out of 5 stars

Bought a controller from here 6 months…

Bought a controller from here 6 months ago from vinted and have not had a single complaint, customer service was brilliant and the product was more than what I was expecting. Could not recommend them enough, if you are in the market for a controller I highly recommend getting it from DroidFix. 10/10.

5 December 2025
Unprompted review
DROIDFIX logo

Reply from DROIDFIX

Hi Proff,
 
Six months with no issues is exactly what we aim for. Really glad the controller has held up and that the whole experience met expectations.
 
Thanks for the recommendation, it genuinely means a lot.
 
Andrew, DroidFix

Rated 5 out of 5 stars

Full Custom Controller

I've been using this fully custom controller for a while now made to custom order, and it's easily one of the best controllers I've owned. The build quality feels premium, and the customization options make it stand out from standard controllers.

The back buttons are perfectly placed and extremely responsive, making it much easier to perform actions without taking my thumbs off the sticks. The Hall Effect thumbsticks are a huge upgrade, offering smooth, precise control and peace of mind knowing stick drift won't be an issue down the line.

One of my favorite features is the mouse-click triggers. They have a short, crisp actuation that feels incredibly responsive, especially in fast-paced shooters and competitive games. Every input feels instant and satisfying.

Overall, the controller feels comfortable, responsive, and built for performance. If you're looking for a high-end custom controller with premium features, this setup is absolutely worth it. The combination of back buttons, Hall Effect sticks, and mouse-click triggers makes a noticeable difference in both comfort and gameplay.

1 June 2026
Unprompted review
DROIDFIX logo

Reply from DROIDFIX

Hi LewBear,
 
Thanks for going into that much detail in your review. That combination of back buttons, hall effect sticks and mouse-click triggers is built to perform exactly the way you described.
 
Really glad it is delivering on all fronts.
 
Andrew, DroidFix

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