drmersclub.com Reviews 

293
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the heavy material, durability, and excellent design of items like hoodies and jeans. Many appreciate the comfortable fit, often finding items true to size or perfectly suited for an oversized look, and commend the brand's unique style. The delivery service is frequently highlighted for being fast and timely, with many receiving their orders quickly, even for international shipments. Additionally, people often report positive interactions with customer service, describing staff as helpful and kind in resolving issues. However, some customers also noted issues with order communication, such as not receiving email confirmations or tracking information, leading to uncertainty about delivery dates. A few people experienced significant delays or even reported that their orders never arrived, and some were dissatisfied with the responsiveness of customer service.

What people talk about most

Product

Consumers generally express high satisfaction with the product, frequently praising the quality of materials,... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast shipping times,... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a strong intent to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, kind, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied

Rated 5 out of 5 stars

The quality is top notch! I own about 5 pieces, recently buying the costellation jeans from the 'SEARCHING' collection and I don't regret buying each and one of them :D The material and comfort real... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

293 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 23% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(293)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shorts

Great service Great shorts Great quality delivery on the other hand seemed to take a while

14 June 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Wendy!

Thanks for taking the time to show some love! We're so happy you love your new shorts :-) Let us know if you need anything else!

Rated 5 out of 5 stars

Nice clothes - reactive customer service

Nothing to say, clothes are nice and when I had a question I received quick replies from the customer service.
Great experience

7 July 2025
Unprompted review
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Reply from drmersclub.com

Hey Alexis!

We're so happy to hear you had a great experience! Appreciate you for taking the time to show some love :-)

Rated 5 out of 5 stars

i'm in love

omg!! i'm in love with the hoodie i just got! It's so comfy and cute!

4 July 2025
Unprompted review
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Reply from drmersclub.com

Hey Viktoriia!

Thanks for taking the time to show some love! We love you back :-)

Rated 5 out of 5 stars

Great company

AusPost lost my package and Drmers were so quick to rectify the issue. Highly recommend. Amazing customer service and the item quality is insane. Definitely going to be a repeat customer!

22 June 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

We're so glad our team could help! Happy to have you in the fam :-)

Rated 5 out of 5 stars

Ordered twice now

Ordered twice now. No complaints. A little expensive for my taste. But I don't buy for me I buy for my son who loves your clothes. Lol

10 June 2025
Unprompted review
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Reply from drmersclub.com

Hey Michelle!

Appreciate your (and your sons) support! Thank you for taking the time to show some love :-)

Rated 5 out of 5 stars

Helpful

They always are do helpful and they value each costumer. Their garments are also good quality and they spend a lot of time with each piece

27 May 2025
Unprompted review
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Reply from drmersclub.com

Hey Evan!

We're so happy to hear this—it means we're doing something right! Thank you so much for your support :-)

Rated 5 out of 5 stars

Can’t get enough!

Considering I live all the way in New Zealand it’s crazy how fast and efficient the shipping is! Everything I’ve purchased I’ve received very quickly and it’s always 10/10 quality <3

3 June 2025
Unprompted review
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Reply from drmersclub.com

Hey Lucie!

Thank you so much for the love! We are so happy to hear you loved your pieces :-)

Rated 4 out of 5 stars

Great experience

First off great customer service. The team was able to help me with sizing and delivery timings. All the pieces I bought are quality and have great weight to them. Only problem was the polo come with missing stitching on the left shoulder. So still room for improve in terms of the small details. Overall great experience.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

My 5-star rating primarily comes from the excellent customer service I was provided with. Inquiries were answered almost instantly, staff was incredibly helpful about package details despite Canada service strike. Clothing was also absolute heat🔥🔥🔥

27 May 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

Thank you so much for taking the time to show some support! Appreciate it more than you know :-)

Rated 5 out of 5 stars

Love their sweaters!

Great quality! I have multiple hoodies from Drmersclub. If you are looking for big, chunky, comfortable sweaters, make sure you get the 100% cotton as some materials will differ.

2 June 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

Thank you so much for the support and feedback! It means more to us than you know :-)

Rated 5 out of 5 stars

Love there washed boxed sweater

Love there washed boxed sweater. The quality is really nice. Enjoyed the clothing so much, i ordered another item from them.

27 May 2025
Unprompted review
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Reply from drmersclub.com

Hey Anthony!

Thank you so much for taking the time to show some love :-) Hope you love your next piece!

Rated 5 out of 5 stars

Best hoodie I own tbh (quality is so good!)

In all honesty, drmersclub have the best freaking hoodies ever! The material is so so good! Super comfy, looks AMAZING, and I’m just super glad I decided to purchase from them! I don’t think I’ll ever stop buying from them! Just awesome stuff and I hope the quality never goes away!

23 May 2025
Unprompted review
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Reply from drmersclub.com

Hi Daliya!

THANK U SO MUCH FOR UR SUPPORT :-) IT MEANS THE WORLD TO US!

Rated 5 out of 5 stars

Just as expected

The clothes look just like the pictures on the website.

19 May 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there!

Thank you so much for the support! Happy to hear you're happy with the pieces :-)

Rated 5 out of 5 stars

love them!

always such high quality stuff that fits exactly like the measurements online! super great customer support too

17 May 2025
Unprompted review
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Reply from drmersclub.com

Hey Sarah!

Thanks for taking the time to show some love! We are so happy you're here :-)

Rated 5 out of 5 stars

Amazing quality!

Amazing quality!! Get asked all the tome where my clothes are from. They are hoodies that hoodie (if you know what I mean). Recommend to anyone looking for a good quality hoodie. I personally have about 5 of their hoodie, 2 trousers and a top from them, can’t fault any! Definitely worth the price.

17 May 2025
Unprompted review
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Reply from drmersclub.com

Hey Abbi!

Thank you so much for your support! This truly means the world to us :-)

Rated 5 out of 5 stars

Amazing Quality

Amazing Quality, great customer service and the packages are always shipped well and arrive on time

I’ve never had anything go wrong with any of my orders ever and I’m not ashamed to say I order very often

They keep there designs updated and reasonably priced for the quality of goods you get, they also have a great members section with points for purchases which really does help on those pesky (not their fault) shipping fees from time to time

2 May 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Jordan!

Thank you so much for taking the time to show some support and love! It means more to us than you know :-)

Rated 5 out of 5 stars

Always been a fan of drmersclub

Always been a fan of drmersclub. Love their hoodies.

29 April 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hi Benedict!

Thanks for taking the time to show some support and love! We appreciate it more than you know :-)

Rated 5 out of 5 stars

I’m very pleased with the quality of…

I’m very pleased with the quality of the item.. i love the style and vibe of the clothing !!!

21 April 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Rob!

Thanks so much for your support! We appreciate you :-)

Rated 5 out of 5 stars

Amazing stuff, great customer service

This was my first order ever from DRMERS, and when it arrived I realized I’d made a mistake in the size I ordered and immediately reached out to customer service. They responded super quickly with a multitude of options to help make things right. I ended up choosing to send my original item back for store credit and ordered the correct size, which just arrived and is such good quality.

9 April 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Owen!

We're so happy to hear of your experience with our CS team and that you love your item! Thank you for the love—it means the world to us :-)

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