drmersclub.com Reviews 

291
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the heavy material, durability, and excellent design of items like hoodies and jeans. Many appreciate the comfortable fit, often finding items true to size or perfectly suited for an oversized look, and commend the brand's unique style. The delivery service is frequently highlighted for being fast and timely, with many receiving their orders quickly, even for international shipments. Additionally, people often report positive interactions with customer service, describing staff as helpful and kind in resolving issues. However, some customers also noted issues with order communication, such as not receiving email confirmations or tracking information, leading to uncertainty about delivery dates. A few people experienced significant delays or even reported that their orders never arrived, and some were dissatisfied with the responsiveness of customer service.

What people talk about most

Product

Consumers generally express high satisfaction with the product, frequently praising the quality of materials,... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast shipping times,... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a strong intent to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, kind, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied

Rated 5 out of 5 stars

The quality is top notch! I own about 5 pieces, recently buying the costellation jeans from the 'SEARCHING' collection and I don't regret buying each and one of them :D The material and comfort real... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

291 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(291)

141 reviews in the last 12 months

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Rated 4 out of 5 stars

Great hoodie, slow shipping

The product seems to be extremely well made. The shipping, however, was VERY slow !!!!

6 December 2025
Unprompted review
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Reply from drmersclub.com

Hey Sam! Thank you so much for your feedback! Our team is working hard to find a solution for this — we appreciate your patience + support in the meantime, it means the world :-)

Rated 5 out of 5 stars

All I can say is the quality of this…

All I can say is the quality of this company is next level and honestly the meaning behind their company is so powerful. I love being a part of them and know you would as well not to mention their customer service is next level as well like I couldn’t ask for any more.

5 December 2025
Unprompted review
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Reply from drmersclub.com

Hey Tesi! We are so happy to have you in the fam! Thank you so much for taking the time to show some love — it means more to us than you know :-)

Rated 5 out of 5 stars

Great shipping time to Toronto

Shipping to Toronto was quick and I received my tracking information shortly after ordering. It arrived in 9 days, including the weekend.

I got the “Everything is Fine” sweater and the quality of the sweater is great. I would prefer a different kind of screen print for the design as it feels like it may crack sooner than you’d expect.

29 November 2025
Unprompted review
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Reply from drmersclub.com

Hey Maggie!

Thank you so much for taking the time to show some love! We appreciate it more than you know :-)

Rated 5 out of 5 stars

Great quality hoodies

Great quality hoodies. You can clearly see that you're getting what you pay for. Thick, high GSM hoodies that hold their shape well when you wear them. They are oversized so keep that in mind. The customer service is also great and will help in the best way they can. I overall had a very positive interaction with this brand.

30 November 2025
Unprompted review
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Reply from drmersclub.com

Hey Allen!

Thank you so much for the support! It means more to us than you know :-)

Rated 1 out of 5 stars

No email confirmation

I ordered in November and did not receive an email confirmation. I therefore cannot track my order as I have no order number. I have tried emailing and sending enquiries, none of which have been successful. I spent a large sum of money and have nothing to show for it. Drmers club please contact me asap as I am going to have a very sad son at Xmas.

30 November 2025
Unprompted review
Rated 4 out of 5 stars

One huge piece of advice to improve on…

One huge piece of advice to improve on is to extend your return/exchange period. Especially during the holidays and for those that live in a different country. It is nearly impossible to make the return/exchange date when living in USA. Another way to improve is to provide a phone number for customers in order to communicate more efficiently. Emailing takes away from return/exchange times and can often take 12-24 hours for a response.

26 November 2025
Unprompted review
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Reply from drmersclub.com

Hey Angie! Thank you for taking the time to leave some feedback — this means more to us than you know! Please know our team is working on a more efficient solution for this! We thank you for your patience and support :-)

Rated 5 out of 5 stars

so fire

so fire
ordering process was very easy, hoodie quality is amazing, brand is super wholesome.
10.67/10.67

27 November 2025
Unprompted review
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Reply from drmersclub.com

Hey Elijah!

Thanks so much for taking the time to show some support! We appreciate it more than you know :-)

Rated 5 out of 5 stars

The quality

The quality, the designs, the fit ufff, all goes hard!!!

27 November 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

Thank you so much for the support! We appreciate you + are happy to have you in the fam :-)

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, regular updates were provided on my order and product was received pretty quickly

23 November 2025
Unprompted review
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Reply from drmersclub.com

Hey Christina! We're so happy to hear you had a good experience ordering! We hope you loved your new items :-)

Rated 5 out of 5 stars

Hoodies are fantastic

Shipping took 13 days, a lot of auto updates, which is awesome.

Product is great quality and overall the brand is fun to engage with. Would happily buy again!

22 November 2025
Unprompted review
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Reply from drmersclub.com

Hey Mita! Thank you so much for the love! We appreciate this more than you know :-)

Rated 4 out of 5 stars

Ticks all the boxes

Quality, fit is great! Literally checks all the boxes throughout the whole process. Only feedback have is I wish there was more size range for pant sizes but I understand that's a hard thing to do

12 November 2025
Unprompted review
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Reply from drmersclub.com

Hey Simran!

Thanks so much for the support! It means more to us than you know :-)

Rated 5 out of 5 stars

I found this brand back when the search…

I found this brand back when the search was on for the hoodie that hoodies, and I'm so glad that I did. I was skeptical at first because it's a bit pricey, but the quality and what this brand stands for is worth it all! They even have a rewards program which is awesome. Part of me wants to gatekeep such a cool brand, but DRMERSCLUB deserves all the hype coming its way

20 November 2025
Unprompted review
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Reply from drmersclub.com

Hey Jasmine!

Thanks so much for taking the time to show some love! We appreciate the support more than you know :-)

Rated 5 out of 5 stars

Amazing Quality & Always Reliable!

I’ve ordered from DRMERS Club so many times, and they never disappoint. The quality of their products is consistently amazing, and everything always arrives exactly as expected. Their service is reliable, fast, and always keeps me coming back. Highly recommend DRMERS Club to anyone looking for top-tier quality and great customer experience!

21 November 2025
Unprompted review
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Reply from drmersclub.com

Hey Kyle! We're so happy to hear this + that you love the pieces! Appreciate you for being part of the fam :-)

Rated 5 out of 5 stars

My favourite

Very good quality and designs, good customer service and overall really nice message

22 November 2025
Unprompted review
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Reply from drmersclub.com

Hey Charlie!

Thanks so much for the support! We're so happy to have you in the fam :-)

Rated 5 out of 5 stars

Exactly what you see what you'll receive!

Exactly what you see in the picture and how they describe in the website is the quality you will receive. I really love the quality very high end and very helpful when needed customer service.

10 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Manuel!

We're so happy to hear you loved the pieces! We appreciate the support more than you know :-)

Rated 5 out of 5 stars

The quality is top notch

The quality is top notch! I own about 5 pieces, recently buying the costellation jeans from the 'SEARCHING' collection and I don't regret buying each and one of them :D The material and comfort really screams high quality and I love the meaning of the company! 10 out of 10!

WILL YOU BE RELEASING WORK JACKETS??

21 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there! Thank you so much for taking the time to show some love!

PS. YES WE DID!

Rated 5 out of 5 stars

10/10

Amazing quality and fast delivery!
I ordered a tracksuit set, its very comfortable, true to size and soft.
Would be buying from them again.
100٪ recommend :)

15 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there,

We are so happy to hear you love your new set! Thanks for being a part of the fam—it means more to us than you know :-)

Rated 5 out of 5 stars

Good design

Good design, good quality

19 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Brandon! Thank you so much for the support — it means more to us than you know!

Rated 1 out of 5 stars

Scammers!!

Scammers!!!
The only way to reach them is via email to which they do not respond. I received my parcel on 6th of November and wrote them, requesting a return. No one responded!!

6 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there,

We are so sorry to hear of your experience as our team aims to answer each request in a timely manner. If this has not been resolved, we kindly ask that you reach out to us over email or direct message so we are able to assist you further! Our team was working hard to get through the high volume on inquiries over the holidays so we apologize if your inquiry was missed :-(

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