drmersclub.com Reviews 

300
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the material, comfort, and overall design. Many find the items to be well-made, durable, and stylish, often exceeding expectations. Reviewers frequently highlight the fast and timely delivery service, with many appreciating the quick dispatch and arrival of their orders. The customer service receives consistent praise for being helpful, kind, and responsive, often going above and beyond to resolve issues. However, some customers also noted that their orders occasionally did not arrive or were marked as delivered but never received. Additionally, a few people mentioned that communication regarding order confirmations and tracking information could be improved.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the exceptional quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing it as exceptional, amazing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and quick shipping... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction and a desire to reorder due... See more

Customer service

Customers had positive experiences with customer service, often highlighting helpful, kind, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied

Rated 5 out of 5 stars

The quality is top notch! I own about 5 pieces, recently buying the costellation jeans from the 'SEARCHING' collection and I don't regret buying each and one of them :D The material and comfort real... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

300 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(300)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the design, need more sizing info

I love the designs and philosophy of the brand. And it feels great supporting a local brand. I just wish there are more sizing references. The measurements are helpful but given the different cuts and designs, it's hard to know how a piece would actually fit on the body without trying or having a close enough reference. The models are usually either 6'0 or 6'2'' male or 5'6" female, and sometimes they size up and sometimes it's more true to size. I am 5'10" lean. So sometimes, I have to guess how the piece will fit me. It's easier for me now since I have a couple of DRMERS pieces as references now, but for any new buyers, I'd imagine it would make their lives easier to have more sizing references.

29 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Kevin!

Thank you so much for reaching out and thank you for your feedback! We are actually in the process of upgrading our size guides to help customers with this! We appreciate you so much for taking the time to show some love and we're so glad to hear you like your pieces :-)

Rated 5 out of 5 stars

Recommend !!!

Even though the delivery was a bit long.. I know they were moving so I don’t blame the company. The clothes are high quality and absolutely beautiful ! I love their message and cause :))

28 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Iris!

Thank you so much for taking the time to show some support and love! We appreciate your understanding so much and hope we can get your order to you faster next time :-)

Rated 5 out of 5 stars

Simply

Top tier quality material design and feel, got no complaints whatsoever.

24 March 2025
Unprompted review
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Reply from drmersclub.com

THANK U SO MUCH JOSHUA! We appreciate you :-)

Rated 5 out of 5 stars

Its good kings/queens

Easy to place order, clothes are great quality and shipping took exactly what they said on their website! My only peeve is once you get an email for your order and you click the button to track your order, you have to put the order number AGAIN but thats a very small peeve. Overall 5/5 🗣️🔥

23 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Clark!

Thank you so much for the feedback! We totally hear you on the track your order feature on our site and appreciate you for taking the time to show some love nonetheless :-)

Rated 5 out of 5 stars

Best hoodies ever

I am literally obsessed with this brand, I have bought several items from them and the quality and comfort is just amazing. You will never catch me buying my hoodies from anywhere else❤️

22 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Brennan! Thank you so much for taking the time to show some support and love! We are so happy to have you here :-)

Rated 5 out of 5 stars

superb!

This was an order after a very smooth returns process. Items are perfect and very go quality - my son loves them!

13 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Melanie!

Thank you so much for taking the time to show us some love! We're so happy to hear that your son loves the pieces and that you had a good experience overall! Your support means more to us than you know :-)

Rated 5 out of 5 stars

Love my hoodie from them

Love my hoodie from them. Quality is incredibly high and attention to detail is fantastic. Price was incredibly fair for the quality of the product and I will buy from them again. Customer care was also on point with emails telling me when it would arrive and how to care for my hoodie. Definitely a brand that cares about what they deliver. Thanks Drmers club!

14 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Jim!

Thank you so much for the love!!! We appreciate you so much and are so happy to hear you love your hoodie :-)

Rated 5 out of 5 stars

Best clothing brand ever

Clothes are amazing, at first I thought the price was very high but it was all worth it seeing the quality, texture, design of the clothes. And I wear it all the time so it ain’t going to waste. Also the customer service is really good. Fast replies and tries their best to help the customer. Many discount codes from time to time. Can really feel their sincerity.

16 March 2025
Unprompted review
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Reply from drmersclub.com

Thank you so much Yerin! Your continued kindness and support means everything to us :-)

Rated 5 out of 5 stars

Love

Great quality, very heavy! Best oversized hoodies!

11 March 2025
Unprompted review
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Reply from drmersclub.com

Hi Fanny!

Thank you so much! We're so happy to hear you love them :-)

Rated 5 out of 5 stars

I loooove the quality

I loooove the quality, it is definitely worth the money. <3 When u think abt it, better have one piece of clothing u loooove than a lot (too much) u never wear. My hoodie is sooo heavy and i feel safe in it. Besssst purchase everrr.

1 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Anna!

THANK U SO MUCH FOR YOUR SUPPORT AND LOVE :-) It means the world that you took the time to share this with us!

Rated 5 out of 5 stars

I’ve bought 2 pairs of jeans already…

I’ve bought 2 pairs of jeans already and I love both of them, they’re high quality and I really like the baggy fit and how the jeans sit on the shoe. If you’re going to get some jeans, go true to size!
Depending on where ur at shipping does kinda take long, but they always keep you updated.

25 February 2025
Unprompted review
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Reply from drmersclub.com

Hey Eli!

Your support means the absolute world to us — thank you for taking the time to show us some love! We are so happy to hear you love the fit of our jeans!!

We appreciate you big time for being part of the fam :-)

Rated 5 out of 5 stars

Do yourself a favour🫶

Genuinely one of the best hoodies I have ever bought. Good quality, true to size and so adorable. Love Love Love

4 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Kate!

Your support means the absolute world to us — thank you for taking the time to show us some love! We love love love u <33

We appreciate you big time for being part of the fam :-)

Rated 5 out of 5 stars

Great quality

Great quality
My fav website for hoodie
The shipping is a little slow but not bad

2 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Jeremy!

Your support means the absolute world to us — thank you for taking the time to show us some love and we appreciate the feedback on shipping!

We are doing everything we can do improve our processes for quicker shipping times in the future but we thank you so much for your patience with us in the meantime :-)

Rated 5 out of 5 stars

The company is responsive and…

The company is responsive and transparent about the shipping process. The quality of their clothes are top notch, and I would buy from them again.

1 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Marcie!

Your support means the absolute world to us — thank you for taking the time to show us some love! Thank you so so much for your continued kindness <3

We appreciate you big time for being part of the fam :-)

Rated 5 out of 5 stars

I absolutely enjoy this brand so much…

I absolutely enjoy this brand so much their quality in the material was everything. It first caught my eye when I see Ella Mai wearing a hoodie I knew I had to have it because the quality 10 out of 10 packaging was excellent as well and to know that your money is going towards a better cause I’m here for it. Thank you so much.

3 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Jessica!

Your support means the absolute world to us — thank you for taking the time to show us some love! We couldn't get over that video either <3 Thank you so so much for your continued kindness and love!

We appreciate you big time for being part of the fam :-)

Rated 5 out of 5 stars

Amazing Customer Support

Ordered a medium hoodie and the measurements did not match what was listed on their website so the hoodie was too small for me. Their customer support came through and accommodated for an exchange for a larger size

11 February 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Derek!

We're so happy to hear that you were able to get support on your return and thank you so much for bringing that sizing concern to our attention! Your support means the absolute world to us — thank you for taking the time to show us some love!

We appreciate you big time for being part of the fam :-)

Rated 5 out of 5 stars

Love the quality of these garments

The quality is outstanding. So warm and perfect for our climate. Lots of positive comments from strangers when they read the slogans. Love ❤️

2 March 2025
Unprompted review
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Reply from drmersclub.com

Hey Anjeanette!

Your support means the absolute world to us — thank you for taking the time to show us some love! Knowing that you’re happy with what we’re building here at DRMERS CLUB keeps us inspired to keep pushing boundaries.

We appreciate you big time for being part of the fam :-)

Rated 3 out of 5 stars

Bad return experience

Material quality is top notch, but the fit on some of the baggy items are way too much. For the straight wide sweatpants, you cant even walk in those since they go under your shoes and im 5'10. Selection of regular fit clothes are lacking and too many boxy and baggy fits. Returning items aren't complimentary and there is no refunds, only store credit. If there were more regular fits and better return policies I would shop here again.

12 February 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Michael! Thank you for the feedback! We do our bests to let customer's know how items fit with size guides and try-on videos but we've found that items will fit differently per customer depending on the style, fit, and personal preference! We do have some regular fits like you mentioned but we totally hear you on improving and expanding on those items!

We also hear you on our return policy—we've been working on changing up our return system and what that looks like on our end to find the best solutions for all our customers :-) We know we still have a lot to learn and improve but we thank you so much for your honest feedback—it means more to us than you know!

If you still need assistance on your return, please don't hesitate to reach out!

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