DrMediSpa Reviews 348

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, attentive, and professional demeanor, highlighting their expertise and ability to make clients feel comfortable. The service is frequently described as excellent, with many appreciating the personalized and unhurried approach, as well as the clear explanations and tailored treatment plans. People are particularly impressed with the quality of the products and the exceptional care received, leading to outstanding results and a positive overall user experience. However, some customers reported dissatisfaction with administrative interactions, citing issues with communication and perceived inattentiveness. A few individuals also experienced less effective or shorter-lasting treatment results than expected, particularly with Botox, and noted discrepancies between consultation discussions and the actual treatment provided.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the bespoke and personalized... See more

Product

Consumers find product to be positive. Many reviewers praise the high-quality products and personalized... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their experiences as consistently... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of service,... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had a skin consultation at Dr Medi Spa Knightsbridge, and the experience was excellent from start to finish. I was made to feel comfortable right away by the welcoming Mariana who was m... See more

Company replied

Rated 5 out of 5 stars

I have been using Dr Medispa for a number of years now for various skin and hair treatments prior to their expansion. All staff are very approachable and attentive. The environment is very friendly,... See more

Company replied

Rated 5 out of 5 stars

First time visiting the clinic in Loughton, was extremely happy with my experience! Dr Shah and Lucia were so welcoming and made me feel comfortable straight away. The way they work as a team to offer... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly surprised my this company. I was very nervous to get masseter Botox to help with tension and migraines as I don’t like needles and have never done anything like this before. The 2 con... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Laser Hair Removal Service
  3. Medical Clinic
  4. Medical Spa
  5. Skin Care Clinic

Written by the company

Dr MediSpa is devoted to supporting your complete wellness. We provide a broad range of cosmetic options for both men and women, including surgical and non-surgical treatments, to rejuvenate and enhance the natural beauty of your face and body. From our sleek, contemporary clinics in Loughton, Essex, Marylebone and Knightsbridge, London, we offer cutting-edge cosmetic and aesthetic treatments tailored to your needs.


Contact info


4.8

Excellent

TrustScore 5 out of 5

348 reviews

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Rated 5 out of 5 stars

Cosmelan review

I underwent the Cosmelan peel treatment for melasma/pigmentation at the Dr MediSpa in Knightsbridge with the lovely Mariana's guidance. Mariana has been absolutely incredible all the way through this process. After spending nearly a year and a small fortune having glass laser toning treatments at a highly reputable Korean clinic in Mayfair with little to no results and with the whole experience culminating with them burning my face during treatment and then not taking responsibility or offering apology, I was already anxious and demoralised by my journey. Mariana has been such a refreshing energy in contrast - really friendly, knowledgeable, compassionate and has a great sense of humour which I appreciate. During the first couple of weeks after the Cosmelan peel, I was struggling with the process and she responded to my emails out of hours on the weekend with so much kindness and reassurance. I am very very happy with the results! My skin looks so much better and even though it was expensive, I spent a lot less than with the other clinic and had much more dramatic results with the best guide, so it was worth it! I cannot recommend this clinic and Mariana highly enough. Thank you so much for everything!!

6 March 2026
Unprompted review
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Reply from DrMediSpa

Thank you so much for taking the time to share your experience with us.

We are truly sorry to hear about your previous journey and the challenges you faced, but we’re so pleased that your experience with us at Dr MediSpa has been a positive and reassuring one. Mariana will be absolutely delighted to read your kind words, she is incredibly passionate about supporting her patients every step of the way, and it’s wonderful to hear how much her care, knowledge, and dedication meant to you during your treatment.

Cosmelan can be a journey, particularly in the initial stages, so we’re especially glad that you felt supported and reassured throughout. Most importantly, we’re thrilled that you are so happy with your results.

Thank you again for your trust and recommendation. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

I’ve always felt very comfortable…

I’ve always felt very comfortable visiting Dr Medispa.
Dr Somji is extremely knowledgeable and professional and the staff are welcoming, friendly, kind and courteous. It’s always obvious that the clinic is a lovely working environment for the staff and would recommend this clinic 100%.I wouldn’t dream of going anywhere else

1 April 2026
Unprompted review
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Reply from DrMediSpa

Thank you so much for your kind words and continued trust in us.

We’re delighted to hear that you always feel comfortable at Dr MediSpa and that your experiences with Dr Somji and the team have been so positive. Creating a welcoming and supportive environment for both our patients and staff is incredibly important to us, so your feedback truly means a lot.

We look forward to welcoming you back again soon

Rated 1 out of 5 stars

The worst dangerous spa

The worst dangerous spa. Taken action against them.

11 March 2026
Unprompted review
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Reply from DrMediSpa

Hello, thank you for your feedback. We believe this review may have been posted for the wrong clinic, as it does not relate to our services or records. We would kindly ask you to check the clinic name and take down the review, as it does not appear to be intended for us. Thank you for your understanding.

Kind regards,
The DrMediSpa Team

Rated 5 out of 5 stars

Fantastic and welcoming

It was and amazing first experience, Katherine was super supportive and patient with my questions. As someone who has never had any cosmetic treatments to full legs/hollywood/face/arm pits it was an easy experience after getting used to the sensation of laser treatment.

2 March 2026
Unprompted review
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Reply from DrMediSpa

Dear Xenia

Thank you so much for your wonderful review!

We’re delighted to hear that your first experience with us was such a positive one. It’s completely natural to feel a little nervous before your first laser treatment, so we’re especially pleased that Katherine was able to support you, answer all your questions, and help you feel at ease throughout your visit.

We’ll be sure to pass along your kind words to her, she’ll be thrilled! We're so glad that once you became familiar with the sensation, the treatment felt comfortable and easy for you.

We look forward to welcoming you back for your next session.

Warm regards,
The DrMediSpa Team

Rated 5 out of 5 stars

I have been going to Dr Medispa in…

I have been going to Dr Medispa in Loughton for a few years now but recently I have been getting my micro needling through Elli . I must say I am so impressed with the detail to attention and the care Elli takes in making sure the treatment I receive is perfect and I get the best results with her . She takes her time to listen and makes suggestions which in a work of many treatments is sometimes required. My only suggestion for the clinic is to reward loyal customers - I know there are discounts on certain treatments as packages but sometimes I undertake different treatments and would be good to see that rewarded as a loyal customer rather than just a package discount . Just a suggestion :)

5 February 2026
Unprompted review
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Reply from DrMediSpa

Thank you so much for your continued trust and loyalty to our Loughton clinic, it truly means so much to us. We’re delighted to hear how pleased you’ve been with your microneedling treatments with Elli. She takes great pride in delivering personalised care and ensuring every treatment is tailored for the very best results, so your kind words will mean a lot to her.

We also really appreciate your feedback regarding loyalty rewards. Patient experience is incredibly important to us, and suggestions like yours are always valued as we continually look for ways to improve and enhance our offering. Thank you for taking the time to share your thoughts with us.

We look forward to welcoming you back again soon! ✨

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

I had laser hair removal and Botox

I had laser hair removal and Botox . Everything form reception staff to finish is gold standard . This place is the best .

27 January 2026
Unprompted review
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Reply from DrMediSpa

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience, from our reception team through to your treatments, was gold standard. Providing the highest level of care and service is always our goal, so your kind words truly mean a lot to us.

We look forward to welcoming you back again soon! ✨

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

I’ve been seeing Dr Solomon for a few…

I’ve been seeing Dr Solomon for a few years for treatment on a scar, and he’s been brilliant throughout. He’s knowledgeable, honest, and always takes the time to explain options clearly. I’ve felt very well looked after at every appointment.

23 January 2026
Unprompted review
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Reply from DrMediSpa

Thank you so much for your continued trust and for sharing your experience. We’re delighted to hear that Dr Solomon has supported you so well over the years. His honest approach and dedication to ensuring patients fully understand their treatment options are qualities we truly value.

It means a great deal to know you’ve felt well looked after at every appointment. We look forward to continuing to support you on your journey.

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

I had a lovely hydro facial with Elli…

I had a lovely hydro facial with Elli today in Loughton
Absolutely amazing experience
My face is glowing

13 January 2026
Unprompted review
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Reply from DrMediSpa

Thank you so much for your lovely review! We’re so pleased to hear you had an amazing Hydrafacial experience with Elli in our Loughton clinic. She’ll be delighted to know you’re happy with your glowing results! ✨

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

Lovely and professional clinic

Lovely experience and Dr Somji makes useful and necessary product and treatment recommendations. I have visited the Knightsbridge and Marylebone always clean and professional behavior from all the members of staff. Thank you Dr medispa and team

6 January 2026
Unprompted review
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Reply from DrMediSpa

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you’ve had such positive visits at both our Knightsbridge and Marylebone clinics. Dr Somji always strives to provide thoughtful, tailored treatment and product recommendations, so your feedback truly means a lot.

We’re also pleased to know our team’s professionalism and the clinic environment stood out to you. We look forward to welcoming you back to DrMediSpa again soon!

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

I had an amazing experience with Yousra…

I had an amazing experience with Yousra Briri! She was incredibly professional, supportive and made me feel comfortable throughout the entire process. The results were incredible, my skin is glowing and radiant. I’m so happy with my results and couldn’t recommend Yousra and the staff at DrMediSpa clinic enough!!

20 December 2025
Unprompted review
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Reply from DrMediSpa

Thank you so much for your kind words! We’re absolutely thrilled to hear that you had such a positive experience with Yousra. She truly takes pride in making every client feel comfortable and supported, so your feedback means the world to us. We’re delighted that you’re loving your glowing results! We can’t wait to welcome you back to DrMediSpa Clinic again soon.

Warm regards
The DrMediSpa Team

Rated 5 out of 5 stars

10/10

This morning i had my iPixel laser resurfacing treatment with Lucia at Dr.Medispa, and I honestly couldn’t be happier. This was my fourth visit, and each experience has been consistently outstanding.

Lucia is absolutely amazing — she’s incredibly knowledgeable, reassuring, and genuinely caring. What really sets her apart is how open she is about her own skin journey. She shares what has and hasn’t worked for her, including helpful advice around diet and lifestyle, so I always leave feeling informed, supported, and confident in my skin plan.

The service at Dr.Medispa is truly bespoke. Every visit feels personalised, unhurried, and professional, with high-quality products and exceptional care throughout. I travel just under two hours to get here, and it is 100% worth every mile — the results speak for themselves.

I would highly, highly recommend Dr.Medispa to anyone considering skin treatments. The quality of service, expertise, and results are second to none.

#teamloughton

15 December 2025
Unprompted review
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Reply from DrMediSpa

Dear Famida,

Thank you so much for taking the time to share such a detailed and thoughtful review. We are absolutely delighted to hear how happy you are with your iPixel laser resurfacing treatment and your ongoing experience at Dr.Medispa.

Lucia will be thrilled to read your kind words. She is incredibly passionate about skin health, laser skin treatments, and personalised skincare, and it means so much to know that her knowledge, honesty, and genuine care have helped you feel informed, supported, and confident throughout your skin journey.

At Dr.Medispa, we pride ourselves on delivering bespoke, results-driven skin treatments using advanced technology and high-quality products, so it’s wonderful to hear that the personalised and professional service stood out to you — especially knowing you travel such a long distance to see us.

Thank you again for your trust and recommendation. We truly value your loyalty and look forward to welcoming you back for your future skincare and laser treatments.

— The Dr.Medispa Team ✨

Rated 5 out of 5 stars

If you want to experience your…

If you want to experience your Cinderella moment when gazing into the looking glass following hydraglow facial by Claudia Ferreira head to Dr MediSpa. The magical skill will leave your skin regenerated, refreshed, glowing, glass-like and ready for the party season.

5 December 2025
Unprompted review
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Reply from DrMediSpa

Dear Monika,

Thank you so much for your wonderful review! We’re thrilled to hear that your HydraGlow facial with Claudia Ferreira at Dr.MediSpa left your skin feeling regenerated, refreshed, and glowing. Claudia’s expertise in advanced facial treatments and personalised skincare ensures every client experiences their own “Cinderella moment,” and it’s amazing to know you felt that magic.

At Dr.MediSpa, we are passionate about delivering high-quality, results-driven skincare, from hydrating facials to rejuvenating treatments, so our clients leave feeling radiant and confident. We can’t wait to welcome you back for your next skincare experience!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Professional and knowledgeable

I had spoken to Lara a few times before my appointment she was always pleasant, helpful and patient with me on the phone.
My appointment was to see Dr Somji as I had some hair issues. I was a few minutes late but he was understanding of traffic and was very professional. He knows his stuff as he told me what was going on and how to remedy it. He was patient enough to answer my questions without rushing me. I am extremely impressed with Dr Somji, Bridget and Gemma on the front desk. All in all very good experience and would be going back.

18 November 2025
Unprompted review
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Reply from DrMediSpa

Dear Nikki,

Thank you so much for your kind words and for taking the time to share your experience at Dr.MediSpa. We’re delighted to hear that your interactions with Lara over the phone were helpful and pleasant, and that your appointment with Dr. Somji exceeded your expectations.

It’s wonderful to know that Dr. Somji was professional, knowledgeable, and patient in addressing your hair concerns and explaining the best treatments. We’ll also be sure to pass on your compliments to Bridget and Gemma at the front desk for their friendly and efficient service.

At Dr.MediSpa, we strive to provide expert hair treatments and personalised care for every client, and we’re thrilled that your experience reflected that. We look forward to welcoming you back for your next visit!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Dr Somji and Mariana are excellent

I’ve been seeing Dr Somji and Mariana at both the Marylebone and Knightsbridge clinics for over two years. They have always made me feel comfortable, listen with care, and give honest advice. The receptionists and staff are attentive, polite, and welcoming, which makes every visit a pleasure. I mainly visit for laser hair removal and skin treatments, and I’ve seen excellent results with both.

27 November 2025
Unprompted review
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Reply from DrMediSpa

Dear Diviya,

Thank you so much for your wonderful review! We’re thrilled to hear that your visits to Dr. Somji and Mariana at our Marylebone and Knightsbridge clinics have consistently been positive over the past two years.

It’s great to know that our team made you feel comfortable, listened carefully, and provided honest advice, and we’ll be sure to pass on your kind words to our receptionists and staff for their attentive and welcoming service.

We’re delighted that you’ve seen excellent results with your laser hair removal and skin treatments, as providing effective, personalised care is at the heart of what we do at Dr.MediSpa. We look forward to continuing your skincare and hair removal journey with us!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Claudia was brilliant today

Claudia was brilliant today, very calming and talked me through the treatment, I'm very happy with her service

26 November 2025
Unprompted review
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Reply from DrMediSpa

Dear Amy,

Thank you so much for your kind words! We’re delighted to hear that Claudia provided a calming and informative experience during your treatment. At Dr.MediSpa, we pride ourselves on delivering personalised, professional skincare and facial treatments, and it’s wonderful to know you left feeling happy with the service.

We look forward to welcoming you back for your next visit with Claudia!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Excellent service

Very friendly, professional staff at the clinic.
I had sculptra 6 months ago with Dr Somji , after searching a couple of years for someone who is an expert in doing the treatment and I must say I am impressed with the results.
I had my second appointment today and again a very good experience. I had sculptra and a little filler.
Dr Somji takes the time to explain how the skin works, results and benefits.
You never feel rushed or that they are just after your money.
He goes above and beyond with his customer service.
I feel in safe hands and that he understands my concerns and what results I want to achieve.
It all looks very natural.
No one will know that I have had some little treatments done( unless they read this!!)
So I highly recommend.

25 November 2025
Unprompted review
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Reply from DrMediSpa

Dear Deborah,

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that your Sculptra and filler treatments with Dr. Somji have given you natural-looking results and that you feel safe and confident in his care.

At Dr.MediSpa, we pride ourselves on providing expert facial aesthetics, personalised treatments, and professional customer service, so it’s fantastic to know that your appointments have consistently been friendly, thorough, and informative.

We truly appreciate your recommendation and look forward to welcoming you back for your next facial aesthetics or skin treatment.

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Excellent

I recently had a skin consultation at Dr Medi Spa Knightsbridge, and the experience was excellent from start to finish. I was made to feel comfortable right away by the welcoming Mariana who was my Practioner for the appointment.

She took the time to listen to my concerns, explained solutions clearly, and provided a tailored plan which I was able to understand easily. The consultation was thorough, and I left feeling confident about the next steps for my skin health.

Overall, really happy with the service from the Dr Medi Spa team!

21 November 2025
Unprompted review
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Reply from DrMediSpa

Dear Mr R Karia,

Thank you so much for sharing your experience! We’re delighted to hear that your skin consultation at Dr.MediSpa Knightsbridge with Mariana was thorough, professional, and tailored to your needs.

It’s wonderful to know that you felt comfortable, listened to, and confident about your personalised skin health plan. At Dr.MediSpa, we pride ourselves on providing expert skincare advice and personalised treatments in a welcoming and professional environment.

We look forward to supporting you on your skincare journey and welcoming you back soon!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Everyone at Dr MediSpa is so kind

Everyone at Dr MediSpa is so kind and reassuring. Yousra Is so calm and helpful. Katherine’s treatments for my rosacea are making such a difference- and she is so understanding of the mental struggles rosacea causes. So grateful

27 October 2025
Unprompted review
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Reply from DrMediSpa

Dear Denise,

Thank you so much for your lovely feedback! We’re thrilled to hear that your experience at Dr.MediSpa has been kind, reassuring, and supportive. It’s wonderful to know that Yousra made you feel calm and helped throughout your visit, and that Katherine’s rosacea treatments are making a noticeable difference.

At Dr.MediSpa, we pride ourselves on delivering personalised skincare treatments and expert care while understanding the emotional impact skin conditions can have. We’re so grateful for your kind words and look forward to supporting you on your skincare journey!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

Laser patch test ahead of treatment…

Laser patch test ahead of treatment plan with Marianna was so easy . The process was explained in detail with a very happy and friendly approach . Always the best service from the staff .

19 November 2025
Unprompted review
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Reply from DrMediSpa

Thank you for sharing your experience! We’re delighted to hear that your laser patch test with Marianna was easy and enjoyable, and that the process was explained clearly with a friendly approach.

At Dr.MediSpa, we pride ourselves on providing expert laser treatments and personalised care, and it’s wonderful to know that our team consistently delivers the best service. We look forward to supporting you throughout your treatment plan!

— The Dr.MediSpa Team ✨

Rated 5 out of 5 stars

I wanted to do something that would make me feel younger and more beautiful... the result - I succeeded...

I chose to treat myself to a procedure called EMsculpt Neo which is extremely fast, about 30 minutes.. but from the first time the result was impressive. I am glad that I trusted the right team.

11 November 2025
Unprompted review
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Reply from DrMediSpa

Thank you so much for sharing your experience! We’re thrilled to hear that your EMsculpt Neo treatment delivered impressive results from the very first session.

At Dr.MediSpa, we pride ourselves on offering advanced body contouring treatments with expert care and personalised support, and it’s wonderful to know that trusting our team has made a difference for you. We look forward to supporting you on your journey to achieving your body goals!

— The Dr.MediSpa Team ✨

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