DriveSafe Online® Defensive Driving Courses Reviews 

6,780
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the user experience to be excellent, highlighting the easy login, registration, and smooth program pace. The service is consistently praised for being informative, well-thought-out, and a beneficial refresher for both new and experienced drivers. Many appreciated the clear instructions, engaging content, and the convenience of completing the course from home. However, some people mentioned issues with the website crashing, not saving progress, and enforcing minimum time on pages, which they found frustrating. A few other people also felt that some information was outdated, and the course structure sometimes moved too quickly through examples or had repetitive content.

What people talk about most

User experience

Reviewers express satisfaction with the user experience, finding it convenient, stress-free, and easy to... See more

Service

People report positive experiences with the service, finding the courses very informative and helpful.... See more

Instructions

Users describe positive interactions with instructions, finding them easy to follow, thorough, and... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and well-designed. Reviewers... See more

Product

Reviewers highlight ambiguous aspects of the product, with many finding the online driving course fabulous,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy log in and registration, program ran at a good pace. This was a good refresher course, and should be required for ALL new drivers and also redone every 3 years. Would go a long way in reminding... See more

Company replied

Rated 5 out of 5 stars

This is well thought out and put together course. Everyone should be required to take this. There are great reminders for even seasoned drivers like myself. It’s easy to navigate and listen to. It’s a... See more

Company replied

Rated 5 out of 5 stars

The program was informative and a good refresher course for all drivers. It was easy to follow, and I learned a few things I didn't know, like the accident statistics. Whether you're new to driving, o... See more

Company replied

Rated 5 out of 5 stars

This Defensive Driving Course was very easy to complete and test at the end. The sections were quick and easy to follow. I have a CDL so I have to cover and test on this information annually, however... See more

Company replied


Company details

  1. Driving School
  2. Business to Business Service
  3. Class
  4. Distance Learning Center
  5. Driving Test Centre

Information provided by various external sources

Save up to 10% on insurance premiums for up to 3 years per policy. In some states, our courses will help you reduce points on your license or help you dismiss a traffic ticket. Refresh and improve driver education conveniently and affordably. Provide training for newer drivers to reinforce defensive driving skills. Choose the best mobile-friendly content with no hidden fees. Enjoy the best defensive driving course available online.

DriveSafe Online®

Written by the company

Safe Driver Defensive Driving Courses
Need to dismiss a traffic ticket? Want to remove points from your driving record? Interested in saving money on your auto insurance AND learning how to keep your family safe on the road? Turn to DriveSafe Online®, award-winning online courses from NexLearn.

Money-Back Guarantee

If you do not receive the intended benefit from your course, you will receive a full refund.

If you do not receive the intended benefit from your course, you will receive a full refund.
If you do not receive the intended benefit from your course, just let us know and you will receive a full refund. Email us at support@drivesafeonline.org with the document from your insurance agent, court clerk, or other official explaining why you were denied credit and we will issue an immediate refund.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(6,780)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good information for driving

Good information for driving

24 September 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks so much for the great review and positive feedback. We really appreciate it. Please tell your friends and family about DriveSafeOnline.org.

Rated 1 out of 5 stars

NEGATIVE A MILLION

NEGATIVE A MILLION. I've been trying to complete this course all day, website repeatedly crashes out and does not in fact save your progress. It's six hour course for Delaware and you expect me to believe you respect my time?

EDIT: Correction, they did not try and help me they told me to wait until Monday when their support staff was in. Please fix your site and your lies.

2ND EDIT: Yeah that's convenient, blame the consumer who paid for your broken product. Makes sense. Maybe instead of arguing just list the website internet restrictions so other folks don't waist seven hours of their day. Also this criticism benefits you maybe take it.

23 September 2025
Unprompted review
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Sara,

Thank you for leaving us feedback.

Our support team notified me today on Saturday afternoon that you were needing assistance earlier and also that we tried to help you believing the problem was likely an internet connection issue.

I know you’re having a difficult time completing your course, and we are definitely willing to help you. We take our customers and their experience seriously.

Please feel free to call us at 877-265-2170, Option 1 during business hours, and we will certainly assist.

Thank you,

The DriveSafe Online Support Team

Rated 3 out of 5 stars

more interesting than most but some non-current information

The course was one of the most tolerable online courses I have taken for Senior Driver Safety (in order to get insurance discount). The narrator had a good voice and tempo which made it a lot easier to stay attentive. I also liked that I did not have to click an arrow to advance to each successive page.
That said, the information given was quite outdated (since this is 2025, and statistics were from 2015.). Also, the hand positions on the steering wheel were shown as 10 and 2 position rather than the more recently recommended 4 and 8 due to airbags. It makes me wonder what else was omitted or outdated.

23 September 2025
Unprompted review
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Reply from DriveSafe Online® Defensive Driving Courses

Anne Marie,

Thanks for your feedback.

Your DriveSafe Online support team

Rated 5 out of 5 stars

DriveSafe course was very thorough yet…

DriveSafe course was very thorough yet easily understood and completed.

26 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Robert, thank you for the great review! We're glad to hear you thought the course was thorough. Please tell your friends and family about DriveSafeOnline.org. Stay safe out there. The DriveSafe Online team.

Rated 5 out of 5 stars

Simple

Simple, very informative, there were things that I didn't know or haven't thought about in a long time.

26 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks for the perfect 5 star review. I'm so happy to hear that the course was informative and useful for you. Please tell your friends and family about our course. Take care and stay safe out there. The DriveSafeOnline.org team.

Rated 5 out of 5 stars
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks, our team works hard to make the course engaging, useful and easy to use. I will share your feedback with our team. Your DriveSafe Online team.

Rated 5 out of 5 stars

Safety

Great information and training provided. Lesson was detailed and review of information

25 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks, we appreciate the positive feedback and perfect 5 star review. Stay safe and remember to drive defensively. The DriveSafe Online team.

Rated 5 out of 5 stars

It was easy!

It was easy, if you take notes. Very clear and to the point. BUTTTTT, it's not an hour,, it's like an hour and twenty minutes, start to finish with the videos. Ha. But very easy, well, I've been driving for over 50 years.

25 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

We appreciate your feedback. It can take some time to go through a refresher course for defensive driving. I hope the content was useful. Thank you. The DriveSafe Online team.

Rated 5 out of 5 stars

Great Resource for All to learn

Excellent overview of the rules of the road. Easy to understand and stay focused on training.

26 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you, Dolfan. We're glad the course was easy to understand. Please drive defensively and stay safe on the roads. The DriveSafe Online team.

Rated 5 out of 5 stars

The quiz was helpful and informative…

The quiz was helpful and informative and will make a nice discount

26 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks for the great review, Marilyn. We appreciate it and are glad that our driver safety training was helpful and informative. Take care and stay safe when driving. The DriveSafe Online team.

Rated 5 out of 5 stars

It had a lot of good information that I…

It had a lot of good information that I now apply to my every day driving thank you for all the information and it is well delivered

26 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

That's great to hear. Learning to be a defensive driver is so important for staying safe these days. We really appreciate your feedback, and we will share this with our team. The DriveSafe Online team.

Rated 5 out of 5 stars
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you for the 5 star review! We appreciate you doing that. Please tell your friends and family about DriveSafeOnline.org.

Rated 5 out of 5 stars

Love the learning experience.

Love the learning experience.

25 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you for the 5 star review, Donald! We love hearing feedback about our courses and especially so with comments like this. Take care out there on the roads. The DriveSafe Online team.

Rated 5 out of 5 stars

This online driving course is fabulous!

This online driving course is fabulous. It is serious and the quizzes are easy if you just listen and pay attention. I hope I do not need again, but Id use the same course. They have great customer service. I got my certificate fast and also cert for insurance. Use these people. They know what they are doing.
Linda in Texas

17 August 2025
Unprompted review
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Linda, thanks so much for the great review and positive feedback. We really appreciate it. Please tell your friends and family about DriveSafeOnline.org.

Rated 1 out of 5 stars

this helpful motivating and building…

this helpful motivating and building instruction of the company to elevate the way there their learning skills and how they will drive carefully and how they receive their life of each other thank you

18 August 2024
Unprompted review
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Jimoh, thank you for taking time to leave us a kind and positive review. However, did you mean to leave us a review other than a one star? For Trustpilot, the more stars you leave, the better the review rating is.

Your DriveSafe Support Team

Rated 5 out of 5 stars

Easy Money

Easiest test that I have ever taken!

26 July 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you, Lester. Our team will be happy to hear you thought our course was easy to use. We appreciate the 5 star review and kind words.

Rated 5 out of 5 stars

Great

Great course!

28 July 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

JIAXIN, thank you for leaving us a 5 star review. We appreciate it very much! Stay safe out there. The DriveSafe Online team.

Rated 5 out of 5 stars

Easy comprehension

Interesting and factual.

26 July 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks for the great review, Valerie. We're so happy to hear your comments about our defensive driving course. The DriveSafe Online team.

Rated 5 out of 5 stars

Nice refresher

Very vital information
Nice refresher for safe driving

26 July 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks, Foxx. We appreciate the positive feedback and perfect 5 star review. Stay safe and remember to drive defensively. The DriveSafe Online team.

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