Driver Hire Nationwide Reviews 

117
•
TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

I’ve had a really positive experience with Driver Hire. The team have been friendly, helpful and professional throughout, and communication has been very good. Everything has been explained clearly a... See more

Company replied

Rated 1 out of 5 stars

Phone rang & rang finally answered guy in Bradford was covering chesterfield areas calls took my details nobody rang me back. Obviously ghost jobs or just a rubbish company. Don't understand companies... See more

Company replied

Rated 4 out of 5 stars

I gave worked for Driver hire Stockport for nearly eighteen months after taking my work pension at 55 years old. I regularly work two or three days, Monday to Friday and I they have always found 3.5t... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience with Driver Hire Coventry! They Found me a Driving job quickly and efficiently. The whole process was smooth and the team were really helpful and supportive. I'd especially... See more

Company details

  1. Recruitment Service

Written by the company

Driver Hire is the UK's largest specialist logistics recruiter, established for almost 40 years and with over 100 offices nationwide. We help customers to find great people to join their team, and help our candidates to find great jobs. We offer a wide range of logistics recruitment and training services, including temporary and permanent staff, Driver CPC training, as well as excellent franchise opportunities for potential business owners.


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3.1

Average

TrustScore 3 out of 5

117 reviews

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3.1

All reviews

(117)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience with Driver Hire…

Fantastic experience with Driver Hire Coventry!
They Found me a Driving job quickly and efficiently.
The whole process was smooth and the team were really helpful and supportive.
I'd especially like to shout out Jess Purser she's super
quick to Help with any questions & queries i had.
The onboarding process was Excellent & Seemless.
Would Highly recommend Driver Hire To anyone looking for work.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond every step of the way

I’ve had my fair share of disappointing experiences with other recruitment agencies, but Driver Hire Northampton has completely changed my perspective. Tierney and Claire in particular have gone above and beyond in every way—sourcing roles that truly match my skills and abilities, and supporting me to progress in my career, making me feel genuinely valued.

Unlike other agencies where I felt like just another number, here I’ve felt very supported. They take the time to understand what I’m capable of and what I want from my career, and their dedication shows in the opportunities they find and the guidance they provide. I can’t recommend them highly enough—if you’re looking for an agency that actually cares and goes the extra mile, Driver Hire is the one to choose!

Thank you to the whole team for all your support!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Reliability with Freedom

I found myself without full time employment and started working for this agency as a temporary measure. This was around a year and a half ago now and I very rarely have less than 4 days work a week.

They pay on time and are accurate with their payments too.
I haven't gone back into full time employment yet as I like the variety of work and the freedom to take holidays as and when I want them not when a company says I can.

Reliable and consistent agency, would highly recommend.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

I’ve teamed up with DriverHire Northampton….

I’ve teamed up with DriverHire Northampton for C2 Drivers and Warehouse operative’s, I’ve recently semi retired and do driving two-three times a week. Claire and Tierney @ the Northampton branch are very organised and truly committed to their work and staff. Thank you so much. Lee.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Never rang back

Phone rang & rang finally answered guy in Bradford was covering chesterfield areas calls took my details nobody rang me back. Obviously ghost jobs or just a rubbish company. Don't understand companies wanting drivers & not returning phonecalls. Shame on you driverhire chesterfield.

24 October 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Hi Anthony
I’m very sorry to hear that you did not get the response you needed from our Chesterfield team. You are right that we’re always looking for good drivers and we do understand that getting back to candidates promptly is really important – both for the jobseeker and for us. Having said that, human error can happen so I’ve passed the information on to the team so they can review what has happened in this instance. I can assure you that we do not post ghost jobs. I hope this answers your concerns but if you require any further support please email marketing@driverhire.co.uk and we will be happy to follow up for you.

Rated 1 out of 5 stars

Regarding the Reading Branch

Regarding the Reading Branch; We’re a waste business that doesn’t often post negative feedback, but our troubling experience with Driver Hire forces us to caution others. We urge companies, particularly those needing reliable HGV drivers, to steer clear of this agency due to their substandard driver vetting and refusal to take responsibility for serious incidents. Their drivers caused £4,500 in damage to our vehicles (£3,500 for a coolant tank, £1,000 for HGV damage from careless reversing). Worse, another driver stole equipment, requiring police involvement. We provided evidence and sought a fair reduction on invoices (per their Terms of Business, Clause 12.1 for unsuitability), but Driver Hire rejected our concerns outright, demanded full payment, and showed no willingness to negotiate. Their dismissive attitude and failure to ensure competent, trustworthy drivers (Clause 5.1, Conduct Regulations 2003) have caused us significant financial and operational headaches. Businesses in logistics should consider other agencies to avoid the risks and costs we’ve faced with Driver Hire.

30 September 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Thank you for your review. We work hard to deliver an excellent service to our customers across the UK, and over 40 years have built up a strong reputation for our compliance and quality standards. Nevertheless, things sometimes do go wrong. Where that happens, we try to work with the customer to find a suitable resolution.

Clearly there are some serious allegations in this review, which we have taken very seriously in our direct dealings with the customer. We do not feel the review paints a fully accurate picture of the events it describes or the service we have provided to the customer over a period of time. However, it is not appropriate to go into detail on a public forum and we will not comment further. We would encourage readers to consider our hard-earned reputation and make their own decision about working with Driver Hire.

Rated 1 out of 5 stars

Reading branch - more than disappointing

Regarding Reading branch
As a waste management company reliant on HGV drivers, we rarely leave negative reviews, but our experience with Driver Hire compels us to warn other businesses. We strongly recommend avoiding this agency due to serious issues with driver quality, including vehicle damage and theft, and their refusal to address legitimate concerns.
Two drivers supplied by Driver Hire caused £4,500 in vehicle damage (£3,500 coolant tank replacement, £1,000 HGV damage from reckless reversing) during recent assignments. Additionally, another driver stole equipment from our premises, necessitating police reporting and handling. Despite providing evidence and requesting a partial invoice reduction (citing their Terms of Business, Clause 12.1 for unsuitability), Driver Hire dismissed our concerns, refused any compromise, and demanded full payment. Their response was confrontational, ignoring their obligation to provide suitably qualified and trustworthy drivers (Clause 5.1 and Conduct of Employment Agencies Regulations 2003).
This lack of accountability, poor driver vetting, and failure to address serious incidents like theft and damage put our operations and compliance at risk. Other companies, especially in transport, should think twice before using Driver Hire to avoid similar costly and disruptive issues.

30 September 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Thank you for your review. We work hard to deliver an excellent service to our customers across the UK, and over 40 years have built up a strong reputation for our compliance and quality standards. Nevertheless, things sometimes do go wrong. Where that happens, we try to work with the customer to find a suitable resolution.

Clearly there are some serious allegations in this review, which we have taken very seriously in our direct dealings with the customer. We do not feel the review paints a fully accurate picture of the events it describes or the service we have provided to the customer over a period of time. However, it is not appropriate to go into detail on a public forum and we will not comment further. We would encourage readers to consider our hard-earned reputation and make their own decision about working with Driver Hire.

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

Where do I start about this horrible company and it’s employees or specifically one, the first and only job I got through driver hire was unbelievable incompetent as in I got there I was handed some keys and paper work like I had been working there years, and that was literally it no explanation or guidance or nothing all the things you’d expect being a driver as in Ratchet straps, emergency contacts incase of emergency the list could go on but it’s not about that company it’s about how the employee who represents driver hire dealt with it. I then received a phone call from driver hire from someone who was swearing and shouting who kept talking over me, I didn’t even get chance to explain what had happened and why I left before he hung the phone up on me for him to then send me an abusive message swearing yet again and calling me a Prat, so I made a complaint to head office/richard which was absolutely pointless because all they done was got the same horrible person to ring me back no apology or nothing just shouting and talking over me AGAIN!! And then received yet another message saying I won’t be getting any more shifts through them.
I am deeply shocked and appalled by the lack of professionalism from an employee who is supposed to be representing the company someone who lacks phone etiquette that badly and who clearly has issues with anger should not be in the position his in answering calls from the public on a daily basis. I was looking into get more skills through there company such as HIAB, ADR etc to open up more opportunities but I will be taking my money elsewhere and anyone reading this I highly recommend you do the same.

20 October 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

We are sorry that you had a negative experience with Driver Hire, and you certainly should not have received any rude or abusive messages. This is something we take very seriously and are following up with the office.
It is important to note that when you are on assignment with a customer, it is their responsibility to give you a clear briefing, not least because you are carrying out work for them, driving their vehicle and so on. Therefore your comments on your briefing really don't relate to Driver Hire. However we have noted that you were not happy with the information you received from the customer and we will try to work with them to ensure this does not happen for candidates in the future.
For the benefit of other readers, this review does not cover certain circumstances relating to this case. However we will not comment further on a public forum. All reviews are helpful to us in improving the service we offer to customers and candidates and where there are actions we can take to improve, we will do so.

Rated 5 out of 5 stars

I have worked for driver Hire Sheffield…

I have worked for driver Hire Sheffield for almost 2 years.
I am retired & the flexibility suits me just fine. Ian Rob & the team are brilliant to work for.
I work the hours that suit me & if I am not available I simply say "Sorry I can't make that shift"
There is no pressure from the team to work. I have had a couple of jobs since retiring from my main employment & Driver Hire are the best company I have worked for.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Driver hire Sheffield

Since joining driver hire Sheffield i have been kept busy. Driver hire Sheffield are always very friendly and supportive and professional.

Would highley recommend

Thank you
Ben

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Ripped Off....Sheffield

Applied to an advertisement for an Ad Hoc driver in Sheffield, Went through the application process and got my first job through them about a week later.
I received an email showing the booking form from Driver Hire Sheffield stating that I'd be driving for Thrifty and that it was a minimum of an 8 hour shift but was then told verbally by Bobbie in the office that I'd be getting paid a minimum of 7 hours, already an hour down, but hey ho.
The job was completed in 6 hours plus 30 minutes break, the paperwork was signed by Thrifty who also said I'd be paid 7 hours for the shift as that was their minimum shift.
Sent my timesheet off to Driver Hire Sheffield at the correct time and then received my payslip via sage and lo and behold was only paid 6 hours.
Rang Thrifty to confirm I should have been paid 7 hours which they confirmed then rang Driver Hire Sheffield and spoke to someone called Anne...She then went on to tell me that I'd been told the wrong information and that I'd only get paid 6 hours...I explained the booking form saying 8 hours, the verbal confirmation from Bobbie in her office and also Thrifty confirming 7 hours but she was having none of it....Her attitude changed and after I mentioned getting legal help she said she'd pay me the hour I should have been paid and that my contract would be terminated....I told her to shove the job where the sun doesn't shine and hung up.
Beware of this company, especially the Sheffield office. I'm a man of principle and don't really need the money but to be ripped off like this I felt I had to write this review just to warn others to be very careful when dealing with this company...Double double check what you're going to get paid!!!!!!

9 October 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Hi Pete.
Thank you for your review and I am sorry to hear that you’ve been unhappy with your dealings with our Sheffield office. Service to candidates is important to us (and I can assure you that this is the case in Sheffield) but sometimes things do go wrong and I am sorry that this has happened to you. We can’t go into all the detail on a public forum but having spoken to the office about this case, I can assure you that there was no intention to deceive. However we acknowledge that the information you were given was unclear and that the situation could have been resolved more smoothly when you reported it. We are reviewing our process to try to avoid this happening again. I trust that this addresses your concerns but if you need any further support or would like to share further comments with us, please email marketing@driverhire.co.uk and we’ll be happy to help.

Rated 1 out of 5 stars

I went into leigh driver hire agency on…

I went into leigh driver hire agency on 10 September I told them looking for work mention my experience they said send me a application form via email never
Sent waste of time

10 September 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Hi Paul. I'm sorry to hear that you didn't get the service you should expect from the team in our office in Leigh. I can't comment on your specific case as I'm not based in that office, but will pass the feedback on. In the meantime, if you've not already followed up by phone, I'd encourage you to do that - this may just be a simple human error. The number there is 01942 842338. Thank you for taking the time to give your feedback.

Rated 1 out of 5 stars

Applied for a NHS 7.5t driving job with…

Applied for a NHS 7.5t driving job with them but it doesn’t start for a few weeks or months. He asked if I could work for a different firm till the NHS job starts, I agreed and started a delivery job temporarily for the week was asked for the following week I agreed. I received a phone call on the Friday if I wanted to work 2 days at a timber firm and 3 days doing the delivery job that I’ve been doing I agreed but wile I was delivering I received a missed call so he sent me a text saying that he has booked me in for the week at the timber yard that I never agreed to. So I’m out of work again due to Driver Hire picking and choosing what they want you to do.
It’s bad management if they don’t even ask you and think you will do just do as your told because they employ drivers that don’t even know how to use a ratchet straps and want you to do all those jobs when I was quite happy doing what I was doing but that’s the agency for you thinking they know best how to treat people .
So I don’t know what’s happening with Driver hire

29 August 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Hi Stuart, thank you for your feedback and I am very sorry that you are disappointed with the service you received from Driver Hire. I'm sure you'll understand that temporary work can be unpredictable, both for the worker and for the agency, because it is always dependent on customer demand, which can change with little or no notice. Even so, communication is essential and we do try to keep candidates up to date with their assignments, and try to match their preferred kind of work. I am sorry if this didn't happen for you.
You don't say which office you were working with so I can't pass on your feedback, but if there is anything you would like us to investigate further, please email marketing@driverhire.co.uk and we will be happy to do that for you. Thanks again for your feedback.

Rated 4 out of 5 stars

Although we may not have had the…

Although we may not have had the easiest of starts working together. The Nottingham team have perspired in providing excellent service and meeting all required needs to tailor our industry. Lizzie and Chloe have given fantastic customer service, always happy to take the time to ensure full satisfaction is met

5 August 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Hi Luke, thanks very much for your positive review - we'll make sure the team in Nottingham are aware,

Rated 5 out of 5 stars

I have nothing but praise for this Agency

I have nothing but praise for this Agency which I had the pleasure of working for on a temporary basis which has lead to being employed by the company I covered, from the office staff to Payroll they were quick to respond and efficient answering any questions I may have had and always paid my wages on time you cant ask for more it has been a pleasure.

4 April 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Hi Denise, thank you for your positive feedback. Very pleased that the team have looked after you well. All the best

Rated 5 out of 5 stars

Driver hire are an amazing company

Driver hire are an amazing company to work for. They have a wide range of industries where you can be allocated work. They are easy to contact 24/7 and will support you in finding a place where you are happy to work. They have been helping me for over 3 years now, and I can’t fault them in any way. I would definitely recommend.

1 August 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Hi Daniel, thank you so much for the positive review, and we're pleased we've been able to help.

Rated 5 out of 5 stars

Driverhire recruitment agency Stockport…

Driverhire recruitment agency Stockport is in layman terms the best agency I’ve worked for. I have been with them for about 10-11 months and already in full-time work the only time I was out of work when there was no work and that only lasted for about five days driverhire Stockport simply the best

31 July 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Hi Ian. Thank you very much for your very kind words. We'll definitely make sure the team in Stockport gets your feedback.

Rated 5 out of 5 stars

Very nice people to work with

Elisha and Jamie have been so helpful finding me the right place to enjoy my driving role with a great company i would highly recommend registering with Driver Hire Stockport ⭐⭐⭐⭐⭐

31 July 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Thanks so much for your positive feedback, Craig. We'll be sure to pass the feedback on to the team.

Rated 5 out of 5 stars

Reliable, flexible, and great to deal with

Reliable, flexible, and great to deal with
I’ve been working part-time through Driver Hire Stockport and it’s been a good experience. The initial sign-up process was really straightforward, the team are easy to deal with, and they find me work that fits around my availability. Communication is always prompt and clear, which makes a big difference. I’d definitely recommend them.

28 July 2025
Unprompted review
Driver Hire Nationwide logo

Reply from Driver Hire Nationwide

Hi Moray. Thanks so much for your glowing review. We're really pleased you are happy with the service you receive from Driver Hire Stockport and will pass on your comments to the team. They'll be very happy to see your feedback.

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