Scam company
Paid upfront. Charming pre-service and money-taking transaction. But then failed to turn up. Failed to refund (after reminders). Total scam company.
12 December 2023
Unprompted review
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2.6
Poor
4 reviews
No recent history of asking for reviews
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Crap custoner service
Called to get information on IV Infusion packages and was greeted with a really rude guy, no customer service skills at all, what a disappointment I will not be using this company ever! It was almost like providing information was too much trouble. Highly recommended SOUL IV they are much more professional and accomodating.
22 December 2023
Unprompted review
Reply from dripiv.com.au
Dear DMP
Thank you for taking the time to share your feedback with us. We genuinely value the opinions of our clients and appreciate the opportunity to address any concerns.
I would like to clarify that we do not have any male team members on our customer service team. It is possible there might be some confusion or misinformation. If you could provide more details or reach out to us directly, we would be more than happy to investigate this matter further and ensure accurate information.
Moreover, transparency and open communication are integral to our business practices. We have a policy of full disclosure regarding our treatment information, and we strive to provide our clients with comprehensive details to make informed decisions about their well-being.
Lastly, I wanted to make you aware that your mention of Soul IV, is currently under investigation. If you have any additional information or concern’s you'd like to share, please feel free to do so privately.
Wishing you a joyful holiday season and looking forward to the opportunity to address your concerns directly.
Super dodgy company
Super dodgy company! They sent a student nurse to cannulate me for an IV vitamin drip and she missed three times. Didn’t seem like she knew what she was doing and the vitamins she used were not only discoloured and cloudy but they had passed their expiry date (I only realised once the drip was going through). I contacted the manager (Kristie Baird) who was extremely rude and basically told me if I had an issue I could go to the police. Completely dangerous, unprofessional. Dodgy af
2 January 2021
Unprompted review
SCAM ALERT DRIP IV
SCAM ALERT DRIP IV - Stay away from this business. I came to DripIV for a recommended series of IV treatments, and Kristie Baird, the owner from DripIV demanded I pay all the treatments upfront of OVER $4,000++ which i did and never received one single treatment OR refund. No matter what i did, she disappeared and never delivered anything i paid for or she promised. Don't fall for her false advertising or fake claims and certainly don't trust her or DRIP IV.
29 December 2020
Unprompted review
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