Customer service at Hip Hop is professional, friendly and provides responses to queries quickly. Love the product - tasty and refreshing. Not sickly sweet. Great alternative to alcohol - got me thr... See more
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About Hip Pop
Written by the company
Hip Pop is an independent drinks business on a mission to create the tastiest gut-healthy drinks in the world!
Our Gut Lovin' kombucha and soda selections not only tantalise taste buds but also promote well-being, all of our drinks are developed to taste good and do good.
We are all about gut health, so only use 100% natural ingredients. Adding processed sweeteners like Stevia/Erythritol, or using marketing shizzle to cover any misgivings is an absolute no-no.
About Us...
Established in 2019 by Emma and Kenny, Hip Pop's inception sprang from Kenny's battle with IBS. Introduced to kombucha during her time in America, Emma showed Kenny how to make it for himself. Within a matter of weeks, many of Kenny’s problems were alleviated - and it led to the creation of Hip Pop which has grown into the business that it is today. Boasting a cutting-edge microbrewery nestled in the heart of Manchester's city center, we are a growing challenger brand making noise in the UK drinks market.
Contact info
98 North Western Street, M12 6JL, Manchester, United Kingdom
- +44 161 401 2191
- hello@drinkhippop.com
- drinkhippop.com
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Great drink
Great drink, refreshing and a much healthier option than many of the soft drinks on the market.
I love the product and appreciate the…
I love the product and appreciate the ease of having the delivered to my home, especially as my nearest shop can NOT keep stock on the shelves. VERY popular near me
I do wish yhou could find a different delivery service. On tracking the progress of my order, I saw the HipPop order was quickly put together and Picked up from the HipPop warehouse. Once it left the warehouse and was in the control of the delivery service, per updates, the order appeared to play a game between picked up, no in the Delivery Warehouse several times (3).
Amazing
Great tasting products which aren't too sweet to enjoy. fast delivery and great flavour options
Great customer service
Great customer service. Really quickly responded to and solved my problem
Incredible experience as always with…
Incredible experience as always with HipPop. Easy to navigate site and order, brilliant personalised customer service & quick to respond. If only all companies were run like this….
Reliable easy to modify dates etc
Reliable easy to modify dates etc. just what I want from this type of delivery
Exceptional service and a great company to purchase from
Really lovely company, their drinks are delicious and help me hit my fibre goals. Not overpriced unlike other brands. Shopping on their site is a pleasure and their customer support staff are incredibly quick and helpful when responding to emails. An extra special thank you to Louise who helped me with an enquiry earlier today!
So I had a problem with Evri but the…
So I had a problem with Evri but the goods did arrive a bit later. Your customer service was so good I’m giving you a five not least because they fixed it so I can use a different courier in future.
Lovely vibrant fresh flavoursome drinks…
Lovely vibrant fresh flavoursome drinks and I also love their warm friendly approach to business.
Good natural products are always pricey but worth it and I always stock up whenever I can.
Very good swift service
My favourite Kombucha
I’ve been drinking kombucha for over 10 years, and I genuinely love Hip Pop Kombucha.
They have so many delicious flavours to choose from, and it’s actually really reasonable—especially if you go for the subscription.
If you’re a regular kombucha drinker, this is definitely one to try!!
I also love the packaging… it’s fun, colourful, and just makes me happy every time I grab one—perfect to take with me on the go 🚗💫
Deliciousness delivered
Great product, well priced on subscription. Delivery was lightning fast and as smooth as butter.

Reply from Hip Pop

Reply from Hip Pop
Product not really helpful in any way
Product not really helpful in any way
Tried but will not repeat

Reply from Hip Pop
I love the product and also the ability…
I love the product and also the ability to be flexible with the subscription order. I’d love to see one more flavour in the CBD range

Reply from Hip Pop
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