Hip Pop Reviews 907

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious and refreshing taste, often highlighting them as a healthy and natural alternative to other beverages. Many appreciate the variety of flavors available and the fact that they are not overly sweet, making them a suitable choice for those seeking low-sugar options. The subscription service is frequently mentioned as excellent, offering flexibility and good value, while the delivery service is generally described as fast and reliable. However, some customers experienced issues with delivery, citing delays, lost packages, or problems with specific carriers like DHL and Evri. A few reviewers also noted that some cans arrived dented. Additionally, some people found the website slow or difficult to navigate when trying to manage their subscriptions, and a small number of consumers were not satisfied with the taste of certain products.

What people talk about most

Product

Clients share positive opinions on product, frequently praising its great taste, natural ingredients, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the delicious taste, natural... See more

Delivery service

Customers generally report positive experiences with delivery services, often highlighting fast, prompt, and... See more

Subscription

Consumers find the subscription service to be very positive. Many appreciate the reasonable pricing,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the good and reasonable pricing,... See more

Based on these reviews

Rated 5 out of 5 stars

Customer service at Hip Hop is professional, friendly and provides responses to queries quickly. Love the product - tasty and refreshing. Not sickly sweet. Great alternative to alcohol - got me thr... See more

Rated 5 out of 5 stars

I’ve been drinking kombucha for over 10 years, and I genuinely love Hip Pop Kombucha. They have so many delicious flavours to choose from, and it’s actually really reasonable—especially if you... See more

Rated 5 out of 5 stars

I’ve had a subscription to HipPop for a few years now and I absolutely love my monthly delivery! They check each month that you wish to go ahead and you can also skip or add specials to your delive... See more

Rated 5 out of 5 stars

I’ve tried the berries and cherries soda, and the tropical peach soda. The berries and cherries is gorgeous, and the tropical peach is really pleasant too. They are naturally flavoured, and don’t... See more


Company details

  1. Soft Drinks Shop
  2. Tea Manufacturer

About Hip Pop

Written by the company

Hip Pop is an independent drinks business on a mission to create the tastiest gut-healthy drinks in the world!

Our Gut Lovin' kombucha and soda selections not only tantalise taste buds but also promote well-being, all of our drinks are developed to taste good and do good.

We are all about gut health, so only use 100% natural ingredients. Adding processed sweeteners like Stevia/Erythritol, or using marketing shizzle to cover any misgivings is an absolute no-no.

Shop Kombucha Shop Soda

About Us...

Established in 2019 by Emma and Kenny, Hip Pop's inception sprang from Kenny's battle with IBS. Introduced to kombucha during her time in America, Emma showed Kenny how to make it for himself. Within a matter of weeks, many of Kenny’s problems were alleviated - and it led to the creation of Hip Pop which has grown into the business that it is today. Boasting a cutting-edge microbrewery nestled in the heart of Manchester's city center, we are a growing challenger brand making noise in the UK drinks market.

Reach Out


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

907 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great drink

Great drink, refreshing and a much healthier option than many of the soft drinks on the market.

10 April 2026
Rated 4 out of 5 stars

I love the product and appreciate the…

I love the product and appreciate the ease of having the delivered to my home, especially as my nearest shop can NOT keep stock on the shelves. VERY popular near me

I do wish yhou could find a different delivery service. On tracking the progress of my order, I saw the HipPop order was quickly put together and Picked up from the HipPop warehouse. Once it left the warehouse and was in the control of the delivery service, per updates, the order appeared to play a game between picked up, no in the Delivery Warehouse several times (3).

8 April 2026
Rated 5 out of 5 stars

Exceptional service and a great company to purchase from

Really lovely company, their drinks are delicious and help me hit my fibre goals. Not overpriced unlike other brands. Shopping on their site is a pleasure and their customer support staff are incredibly quick and helpful when responding to emails. An extra special thank you to Louise who helped me with an enquiry earlier today!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

My favourite Kombucha

I’ve been drinking kombucha for over 10 years, and I genuinely love Hip Pop Kombucha.

They have so many delicious flavours to choose from, and it’s actually really reasonable—especially if you go for the subscription.

If you’re a regular kombucha drinker, this is definitely one to try!!

I also love the packaging… it’s fun, colourful, and just makes me happy every time I grab one—perfect to take with me on the go 🚗💫

30 March 2026
Rated 5 out of 5 stars

Deliciousness delivered

Great product, well priced on subscription. Delivery was lightning fast and as smooth as butter.

1 April 2026
Hip Pop logo

Reply from Hip Pop

Thank you so much for the fantastic review!

We’re delighted to hear you’re enjoying the product and finding great value in the subscription. “Lightning fast and smooth as butter” is exactly what we aim for 😊

Really appreciate your support!

Rated 1 out of 5 stars

the taste is not great at all

the taste is not great at all. i will not be buying again.

1 April 2026
Hip Pop logo

Reply from Hip Pop

Thank you for your honest feedback, we’re really sorry to hear the taste wasn’t to your liking.

Taste can be quite personal, but we truly appreciate you giving us a try. If you’re open to sharing which flavour you had, we’d love to pass your feedback on to our team.

Thanks again for taking the time to let us know.

Rated 1 out of 5 stars

Product not really helpful in any way

Product not really helpful in any way

Tried but will not repeat

1 April 2026
Hip Pop logo

Reply from Hip Pop

Thanks for giving us a try, we’re sorry to hear it wasn’t for you.

We really appreciate the feedback and hope we might be able to win you back in the future!

Rated 5 out of 5 stars

I love the product and also the ability…

I love the product and also the ability to be flexible with the subscription order. I’d love to see one more flavour in the CBD range

31 March 2026
Hip Pop logo

Reply from Hip Pop

Thank you so much for the kind words!

We’re really glad you’re enjoying the product and finding the subscription flexibility helpful. And we love your suggestion, adding another flavour to the CBD range is a great idea and something we’ll be sure to pass along to the team.

Thanks again for your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look