Gusto Organic Reviews 

187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the products, noting they are made with organic ingredients and lack artificial additives. Reviewers frequently highlight the fast and efficient delivery service, with orders arriving promptly and well-packaged. Many people found the website easy to use and appreciated the clear communication regarding their order status. Consumers are very happy with the product and service, often recommending it as a superior alternative to other brands, making it a new favorite for many.

What people talk about most

Product

People report positive experiences with the product, consistently praising the great taste and natural,... See more

Quality

Customers consistently note positive experiences with quality, praising the great taste and natural, organic,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of ordering and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can not fault Gusto Organic’s service . Found this drink in a quirky cafe loved the taste , took a picture of the bottle and when home looked it up online. Ordered in the afternoon …..had deliver... See more

Rated 5 out of 5 stars

Gusto make outstanding drinks and whilst they are certainly a premium product, given the rising costs of every other soft drink on the market, they're now very reasonably priced as well. I think yo... See more

Rated 5 out of 5 stars

I love these drinks, but when I did an order I made the mistake of buying the wrong item. I quickly emailed and asked if they could swap the items (they were the same price) before sending out. Am... See more

Rated 5 out of 5 stars

Great products! The drinks are delicious and it's amazing knowing they don't have any of the nasty stuff in other fizzy drinks. Even when I had an issue once with the delivery, the customer service... See more


Company details

  1. Soft Drinks Shop
  2. Aerated Drinks Supplier
  3. Catering Food and Drink Supplier

Written by the company

Gusto Organic are purveyors of the finest, award-winning organic, Fairtrade and refined sugar-free drinks. Bottled in Devon with spring water from the Exmoor Hills, its premium drinks deliver exceptional taste, are ethically sourced: better for people and the planet.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(187)

40 reviews in the last 12 months

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Rated 4 out of 5 stars

Interesting - in some cases very enjoyable

I am not generally a drinker of fizzy pop. But I was intrigued enough to give your products a try. In particular I ordered the mixed bag, as it were. Naturally, as most people I would guess, I preferred some to others - it is a matter of taste. I enjoyed the cola and the cherry cola very much. but bearing in the mind the cost, the environmental impact and the fact that I so rarely buy colas anyway I am unlikely to place repeat orders.

15 March 2023
Rated 5 out of 5 stars

Great service

Ordered Cherry Cola drinks, which are excellent and free from any artificial additives. My order arrived quickly and was well packaged. Very pleased.

26 January 2023
Rated 2 out of 5 stars

I like the taste and the low calories…but too expensive

I like the taste and the low calories of Gusto Natural Slim Gusto. I have now bought 10 crates coating £429.50. Unfortunately there is no loyalty discount, so I don't know if I can afford to keep ordering at 2-3 times the price of Coca Cola.

6 November 2022
Unprompted review
Gusto Organic logo

Reply from Gusto Organic

Dear Barry,
Thank you for taking the time to leave a review for us and we have taken on board your comments and we are going to put together a loyalty discount for our Gusto fans so please watch this space! It is something we are currently working on :)
Best wishes, Bryony

Rated 1 out of 5 stars

A very very very dis satisfied customer!

Hi. I am unable to complete this review for you because once again your delivery company did NOT deliver my goods, nor did they contact me to explain why my goods were not delivered.

30 October 2022
Gusto Organic logo

Reply from Gusto Organic

Dear Michele,
I’m sorry you felt unhappy with the service you received from us here at Gusto. Just to clarify, I emailed you 3 times to keep you in the loop (twice on the 24th and then again on the 31st) to your gmail account, to advise that not only was I keeping an eye on the tracking for you for the replacement drinks once I knew DPD were having a problem delivering them the first time and I also emailed you immediately on the 31st when we refunded your order when I discovered that our courier could no longer deliver to N Ireland post Brexit. I followed this up with an apology at the same time so you would know why the monies were returned and why the drinks were undelivered.
As a small business, negative reviews can have significant impact and in this instance, the post Brexit landscape has made it no longer possible for us to freely send our products to N Ireland; a very sad situation for us and one that we appreciate causes significant frustration for our N Ireland customers.
Our aplogies again.
Kind regards,
Bryony

Rated 5 out of 5 stars

I ordered the lemon and the blood…

I ordered the lemon and the blood orange. They are both very palatable. The orange is easier to drink at any time. The Lemon has gone down very well particularly with people who were feeling tired or lacking in energy. They all said they felt better after drinking it.

19 August 2022
Rated 5 out of 5 stars

Great Gusto

Having seen a promotion for a case of interesting alternatives to the usual rubbish, I ordered on a whim. 2 days later a case of 12 soft drinks arrived and I sampled each of the three varieties included.
Yes, they hit the spot. I’ll be ordering more, especially the Ginger which had heat, bite and a real kick.

The Sicilian Blood Orange may or may not contain real Sicilians or real blood but the taste has so much Orange there can’t be any left in the orange grove.

The Sicilian Lemon with Yuzu has the sharpness of a knife and the refreshing taste that a really hot day needs but not even air conditioning can deliver.

Apparently Gusto sell energy drinks too. I hope to be sampling them soon.

20 August 2022
Rated 4 out of 5 stars

Brought the variety pack. Interesting

Brought the variety pack with mixture of different drink flavours. Cherry coke , standard coke and the orange were the best. The ginger with chipotle was on the strong side and I didn’t like the items floating in the bottle. Overall worth purchasing but company needs to encourage discount for regular buyers. I bought 2 cases and I had to hunt through the web for a discount code. Customer service could be better free delivery should be considered

13 August 2022
Rated 5 out of 5 stars

Firey wife

My wife had a bottle of the Firey Ginger with Chipotle in a cafe in Ashburton, Devon, and we had ordered a case of 24 online before we left the table! Next day delivery and great to have in the fridge on a warm day.

4 August 2022

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