Driftinteriors Reviews 38

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Just received my new bed today - Absolutely stunning quality and really great delivery service from Ernie and Assad who had to work on pretty challenging staircase manoeuvres. Thanks!

Company replied

Rated 5 out of 5 stars

I ordered a bed online during BlackFriday and I was impressed with the timely delivery! It arrived just when expected ,which was a big plus. However I did encounter a bit of trouble with the assembl... See more

Rated 3 out of 5 stars

Didn't send half the samples so was unable to make a purchase!

Company replied

Rated 5 out of 5 stars

We ordered the Kumo Bed in the Bouclé material. It’s exceeded all our expectations, from comfort, to quality all the way to the service and the aesthetic. It’s truly brought our bedroom together in a... See more

Company details

  1. Furniture Manufacturer

Written by the company

Manufacturers of furniture


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 3 out of 5 stars

Didn't send half the samples so was…

Didn't send half the samples so was unable to make a purchase!

4 February 2026
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Reply from Driftinteriors

Thank you for your feedback, Victoria

It sounds like something may have gone wrong during the packing of your samples.

I did reach out to you directly to resolve this and arrange for the missing samples to be sent as a priority, but haven’t yet heard back. We would still really appreciate the opportunity to put this right for you - please feel free to reply to our email or get in touch with us, and we’ll ensure everything is sent out promptly.

Rated 4 out of 5 stars

Very good customer care

Very good customer care

23 March 2026
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Reply from Driftinteriors

Thank you for your kind words, Ricky - we’re so pleased to hear you were happy with the level of customer care.

We did try to reach out to you directly, as your feedback was very positive, and we just wanted to ensure everything met your expectations. Maybe you hit 3 stars by accident?

We’d truly value your feedback and would love the opportunity to assist further if needed.

Rated 5 out of 5 stars

Great products and excellent service

Great products and excellent service. Highly recommended!

12 March 2026
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Reply from Driftinteriors

Thank you for your lovely feedback, Jean. We’re delighted to hear you’re pleased with both the product and service, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Nice quality product

Nice quality product

17 March 2026
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Reply from Driftinteriors

Thank you, Folakemi. We’re so pleased to hear you’re happy with the quality of your piece and truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Thank you for the sample and it had…

Thank you for the sample and it had good quality.

12 March 2026
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Reply from Driftinteriors

Thank you for your feedback. We’re so pleased to hear you were happy with the quality of your samples and appreciate you taking the time to share your experience

Rated 5 out of 5 stars

Great

Got samples sent, quickly

12 March 2026
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Reply from Driftinteriors

Thank you for your feedback, Ursala. We’re so pleased to hear your samples arrived quickly and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Just received my new bed today

Just received my new bed today - Absolutely stunning quality and really great delivery service from Ernie and Assad who had to work on pretty challenging staircase manoeuvres. Thanks!

15 March 2026
Unprompted review
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Reply from Driftinteriors

Thank you for your lovely feedback. We’re delighted to hear you’re so pleased with the quality of your new bed, and that the delivery experience was a great one. We’ll be sure to pass your kind words on to Ernie and Assad -
they’ll be thrilled to hear this.

Rated 5 out of 5 stars

The Drift team have been nothing but exceptional.

We reached out to Drift after a previous supplier failed to deliver, leaving our clients with a defective product. Zed was our sales consultant, and his compassion, knowledge and communication were nothing less than exceptional. They provided us with quick solutions and options to assist in rectifying the situation. They had absolutely no obligation to help, but went above and beyond, which was truly appreciated.
The team were accommodating to our customisation requests for larger bases and worked with us to provide our clients with an outstanding result. The clients are very happy, which makes my job very easy.

Will continue to highly recommend Drift.

18 November 2025
Unprompted review
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Reply from Driftinteriors

Thank you for such a thoughtful review. We’re truly pleased we could support you in turning a challenging situation into a positive outcome for your clients. It’s wonderful to hear that the collaboration, customisation, and overall result met your expectations. Your recommendation means a great deal to us, and we very much look forward to working together again on future projects.

Rated 5 out of 5 stars

Improve assembly instructions

I ordered a bed online during BlackFriday and I was impressed with the timely delivery!
It arrived just when expected ,which was a big plus. However I did encounter a bit of trouble with the assembly instructions. The instructions were only 1 page long and not very clear, making it somewhat challenging to put everything together.
I really think a youtube video with assembly instructions would have made the process much smoother. Overall, I'm pleased with my purchase, but a little more guidance would go a long way in improving the experience.

16 December 2025
Rated 5 out of 5 stars

good company

23 September 2025
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Reply from Driftinteriors

Thank you, Richard. We really appreciate your review and are so pleased to hear you had a positive experience with us.

Rated 5 out of 5 stars

Excellent

Excellent service

26 November 2025
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Reply from Driftinteriors

Thank you, Mark. We’re so pleased to hear you had an excellent experience with us, and we truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I love the bed i ordered

I love the bed i ordered. It’s bette than expected :) everything went perfectly.

17 November 2025
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Reply from Driftinteriors

Thank you, Marguerite. We’re delighted to hear you love your new bed and that everything went perfectly from start to finish. Your kind words mean a great deal to us.

Rated 5 out of 5 stars

sent very quickly and perfect samples…

sent very quickly and perfect samples to get an idea of what I want

20 October 2025
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Reply from Driftinteriors

Thank you for your feedback. We’re so pleased to hear your samples arrived quickly and helped you get a clear feel for what you’re looking for. We’re here whenever you’re ready to explore further.

Rated 5 out of 5 stars

Very happy

Very happy, good communication from start to finish. Both beds look beautiful

16 October 2025
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Reply from Driftinteriors

Thank you for your lovely review. We’re delighted to hear you had great communication throughout and that both beds look beautiful in your home. We truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Great quality

Ordered some samples came fast great quality

30 September 2025
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Reply from Driftinteriors

Thank you for your feedback. We’re so pleased to hear your samples arrived quickly and that you were impressed with the quality. We’re here to help with anything you need.

Rated 5 out of 5 stars

Very good thank you

👍👍👍👍👍👍👍👍👍👍

12 September 2025
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Reply from Driftinteriors

Thank you for your kind feedback , we’re so pleased to know you had a positive experience with us.

Rated 5 out of 5 stars

Ordered the Solara ottoman bed in super…

Ordered the Solara ottoman bed in super king size. It looks amazing. The service from the company was great. Kept me informed of what was going on & when it was being delivered. Even the delivery men were nice. They Followed up after the delivery to make sure everything was good. All in all a good experience. Would highly recommend.

31 July 2025
Unprompted review
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Reply from Driftinteriors

Thank you so much for your kind words and for choosing our Solara ottoman bed in super king size. We’re delighted to hear that you love the design and that our team kept you well-informed throughout the process. It’s wonderful to know the delivery experience was smooth and that our follow-up left you feeling well looked after. Your recommendation means a great deal to us, and we hope you enjoy your new bed for many years to come.

Rated 4 out of 5 stars

Great service

Everything goes smooth and the customer service is really great ! Very satisfactory overall.

5 July 2025
Unprompted review
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Reply from Driftinteriors

Thank you for sharing your experience. We’re so pleased to hear everything went smoothly and that our team could provide the service you expected. Your kind words mean a lot to us.

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