I am unsure why people are leaving negative reviews here - I have purchased twice from this company and had nothing but good service. I wouldn’t hesitate to recommend them.
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Dreamers sells junk pillows and hides behind deceptive marketing. The quality was awful — stiff, uncomfortable, and nothing like their advertising claimed. They also claim a “100-day trial” but bury a... See more
Rubbish .wake with neck pain .No change in sleep.or snoring Tried for over 2 months A total scam Avoid this company Disgraceful when people are desperate for relief from a chronic medical... See more
Same exact thing as other reviewers. Never received my pillow and shows returned to sender. I contacted them regarding shipping to my address and nothing. They then said I could get a refund and th... See more
1.9
Poor
23 reviews
No history of asking for reviews
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Scam company that doesn't honor their guarantees.
Ordered a pillow with a 100 night guarantee starting the day I received the pillow. I received the pillow on May 5. The pillow was not great. I woke up with neck and chest pain. Plus the pillow has a terrible chemical smell. I contacted customer service on May 6 to initiate a return based on their requirements. You have to email them to initiate a return. On May 17, I finally heard back and they offered me a replacement pillow, and said if I accept the replacement then I would lose the guarantee. I replied on May 21 and declined the offer and asked to return the pillow for a full refund. I requested the return information. I reached out again on June 10 to follow up since I hadn't heard back. The same day I received a reply saying my return request was outside of the 30 day return window. Even though I was under the 100 night guarantee they're now claiming the guarantee was 30 days. They updated their website to show this but I have a screen shot showing it was in fact 100 days. Regardless, I initiated a return well before 30 days. Customer service was slow to reply which is out of my control. Don't order from this company
9 June 2025
Unprompted review
Should be 0 stars or less!
Not only is the pillow sub par (very poorly constructed, cheap foam) the 100 night guarantee is a total sham. I've been trying for weeks to return the pillow for a refund. I've received one offer of a more sturdy pillow (which would nullify my guarantee) or 25% back on this pillow... both of which I have rejected. Now they are ghosting me.
2 June 2025
Unprompted review
Dream pillow - not comfortable
Free trial isn’t correct- you need to keep the packaging to return it within 30 days not 180 trial time. You also have to pay the freight return charges making it unviable for OS customers
6 May 2025
Unprompted review
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