DR DELICACY Reviews 120

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Appreciate them making things right! I know with dairy products from other countries it’s hard to control unexpected situations. I did end up getting my much needed butter but it was a week too late.... See more

Company replied

Rated 5 out of 5 stars

DR DELICACY is the best Luxury Food Store (Caviar, Foie Gras, Caviar, Lobster, et al.) that I know of in the Houston Area. We have enjoyed their top quality Produce and Products since moving (fro... See more

Company replied

Rated 5 out of 5 stars

I was shopping at HEB Plus in Beaumont and saw the offerings from Dr Delicacy in the mushroom section of produce. I purchased one of each type of mushroom, including lion’s mane and trumpet mushrooms.... See more

Company replied

Rated 5 out of 5 stars

I'm updating my previous review (which was also five stars, but mentioned the caviar, creme fraiche, little caviar spoons, personalized delivery time and lovely packaging were amazing, BUT that I didn... See more

Company replied

Company details

  1. Gourmet Grocery Store

Written by the company

Texas Premier Importer & Distributor of Divine Delicacies. Houston High-End Food Destination Providing Fresh Winter, Summer, Burgundy Black Truffles and White Alba Truffles, Truffle Products including Truffle Salt, Truffle Oil, Truffle Chips, Truffle Slices and Texas Truffle Honey. 20+ Different Caviar Domestic and Imported from Beluga, to Osetra and Kaluga with Caviar Spoons, Blinis and even Creme Fraiche. and some Roe, Salmon, Trout, Hackleback, Paddlefish and Bowfin. Foie Gras Torchon, Foie Gras Mousse as well as Foie Gras Lobes and Slices. Mustard. French Salt. Fresh Mushrooms from Chanterelle to Morel, Black Trumpet, Maitake, Oyster, King Trumpet and more. DR Delicacy is the local provider to High-End Chefs as well as HEB and Central Market throughout Texas. Shop where the Chefs shop. The Houston Warehouse is now opened to the Public, 5 days a week. Walk-in. Order online for delivery or curbside pick-up. DR Delicacy is run by The Texas Truffle Lady who created The Truffle Masters, Houston First Food Yearly Event. Enjoy our Delicacies. Bon Appetit. Diane Roederer.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We stumbled upon DR Delicacy while on…

We stumbled upon DR Delicacy while on the hunt to try caviar. They had a great selection and we were able to try a few things! Great quality and as a newbie to the caviar world we loved how informative they were.

6 December 2024
DR DELICACY logo

Reply from DR DELICACY

so glad you found us and that we could introduce you to the World of caviar. Enjoy your selection. Thank you Diane Roederer

Rated 5 out of 5 stars

High quality and great prices

Abram was very helpful and knowledgeable and the other Staff were friendly and nice! Great place and items are high quality! A must place to shop for all of your parties!

4 December 2024
DR DELICACY logo

Reply from DR DELICACY

Thank you for taking the time to write a review. Thank you for the support very much appreciated. Enjoy Diane Roederer

Rated 5 out of 5 stars

Great products

Great products, super fast shipping so everything came fresh.

19 November 2024
DR DELICACY logo

Reply from DR DELICACY

Thank you. Enjoy. Diane Roederer

Rated 5 out of 5 stars

Great customer service

Order received was incorrect. I reached out to them and they immediately sent me my item. Extremely satisfied with their service. Will definitely order from them again.

14 October 2024
DR DELICACY logo

Reply from DR DELICACY

Thank you for your support and for taking the time to write a review. Diane Roederer

Rated 5 out of 5 stars

Best specialty store

We love this store and now that we live out of state we appreciate the store even more . We just ordered pasta and other goodies and had them shipped. Houston is lucky to have a store like this .

20 August 2024
DR DELICACY logo

Reply from DR DELICACY

Thank you so much for your kind words. Diane Roederer

Rated 1 out of 5 stars

Olives were shipped past the date…

Olives were shipped past the date printed on jar! C’MON……

2 July 2024
DR DELICACY logo

Reply from DR DELICACY

Thank you for your 1-star review. Interesting that you rather write a negative review instead of first contacting the seller to give them a chance to make right! Diane Roederer.

Rated 5 out of 5 stars

Amazing quality across all items in my…

Amazing quality across all items in my order. DR Delicacy provided attention to every detail in their packing and shipping, too. Highly recommend for caviar and accoutrements.

3 July 2024
DR DELICACY logo

Reply from DR DELICACY

sorry about the delay we thank you for taking the time to write a review and for your support. Diane Roederer

Rated 5 out of 5 stars

Exactly what I ordered came quickly and…

Exactly what I ordered came quickly and well packed. No damage and on time. And no one stole my package. I'm happy.

28 April 2024
DR DELICACY logo

Reply from DR DELICACY

sorry about the delay in thanking you for taking the time to write a review and for your support. Diane Roederer

Rated 5 out of 5 stars

Selection

Selection, ease of navigating the website and prompt shipping and receiving of my purchase!

19 February 2024
DR DELICACY logo

Reply from DR DELICACY

Thank you Deborah for taking the time to write a review. Enjoy. Diane Roederer

Rated 5 out of 5 stars

For a gift

I need advice for a gift and Flo was very helpful and nice. My friend who received the gift was really impressed by the quality of the food.

14 February 2024
Unprompted review
DR DELICACY logo

Reply from DR DELICACY

Thank you Aurora for your review. Diane Roederer

Rated 5 out of 5 stars

Fast shipping

Order was processed immediately and shipped on time. Nicely packaged, chilled, and vacuum sealed.

5 February 2024
DR DELICACY logo

Reply from DR DELICACY

Thank you Jason for taking the time to post a review. Enjoy. Diane Roederer

Rated 5 out of 5 stars

Ch, Estoublon Picholine EVOO *****

Superb quality EVOO and somewhat difficult to locate.

Kudos to DR DELICACY for product availability and rapid shipment.

14 February 2024
DR DELICACY logo

Reply from DR DELICACY

Thank you for your review so glad you are enjoying EVOO Chateau d'Estoublon. Diane Roederer

Rated 5 out of 5 stars

selection and pricing are great

selection and pricing are great. I'm happy with the purchase, even though the items were delivered late by USPS.

11 February 2024
DR DELICACY logo

Reply from DR DELICACY

Thank you Lawrence for your review. Enjoy. Diane Roederer

Rated 5 out of 5 stars

Amazing Selection of Caviar

Visited the new store front to buy some caviar for Valentine's Day and my experience was pleasant! Flo was super helpful and knowledgable with their wide assortment of caviars.

12 February 2024
Unprompted review
DR DELICACY logo

Reply from DR DELICACY

than you for taking the time to file a review. Enjoy your caviar. Diane Roederer

Rated 1 out of 5 stars

Refunded after purchase

First of all, I ordered something and then two days later it said it was refunded because they no longer had what I ordered. An updated gallery would be nice.

25 January 2024
DR DELICACY logo

Reply from DR DELICACY

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused by the item being out of stock. We have right away processed a full refund. We understand your disappointment and take customer feedback seriously. While we strive for perfection, we acknowledge that we may fall short at times. Thank you for your feedback.
Diane Roederer CEO & Founder of DR DELICACY

Rated 5 out of 5 stars

I was shopping at HEB Plus in Beaumont…

I was shopping at HEB Plus in Beaumont and saw the offerings from Dr Delicacy in the mushroom section of produce. I purchased one of each type of mushroom, including lion’s mane and trumpet mushrooms. The mushrooms were beautiful and fresh and free of bad spots. The taste of the mushrooms was amazing. As long as HEB carries these mushrooms I will be buying them

13 December 2023
DR DELICACY logo

Reply from DR DELICACY

Thank you so much for your kind words and the support to DR Delicacy mushrooms Enjoy! Diane Roederer

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look