Drawelry Reviews 847

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the extensive customization options available, making it easy to find or create unique and meaningful gifts for various occasions and loved ones. Many appreciate the user-friendly website and the straightforward ordering process, which simplifies their shopping experience. The products are often seen as perfect for commemorating special moments or providing comfort, with many expressing anticipation for their orders. However, some people were dissatisfied with the product quality, noting that items did not last long or arrived with poor engraving and details, despite providing high-quality images. A few customers also mentioned issues with delivery times and were concerned about the company's transparency regarding product origin, as some items were shipped from China despite the website implying a UK base.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting the creative, high-quality gifts and... See more

User experience

People report positive experiences with the user experience, highlighting the ease of ordering and the... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of navigation... See more

Website

Users describe positive interactions with the website, frequently praising its ease of navigation and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising gifts as creative and high quality,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love how customizable things are. Can't rate based on quality or anything as I just put a purchase through

Company replied

Rated 5 out of 5 stars

So far ordering the personalized cross pendant was a good experience, directions were easy. I’m excited to see the final result. This gift will be perfect for my dear friend who just lost her young... See more

Company replied

Rated 5 out of 5 stars

So much choice. Good sales for black Friday. Christmas shopping made easy. Only difficult thing was choosing what to actually purchase.

Company replied

Rated 5 out of 5 stars

Just having jewelry or anything that you can have of your love one to hang on to when you feel so lonely is amazing to be able to have and this company gives that to me. So ty so very much. I've order... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

847 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

There website made it easy to use.

8 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive feedback on our user-friendly website. We’re glad to have provided you with a convenient shopping experience and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Nice and simple no problems at all

Nice and simple no problems at all

8 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for acknowledging our nice and simple process. We’re pleased that everything went smoothly and look forward to welcoming you back soon.

Rated 4 out of 5 stars

easy to order

8 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your feedback on our easy ordering process. We’re glad to have provided a smooth experience and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Very easy to order just hope my order…

Very easy to order just hope my order comes in time for Christmas

7 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your review and feedback! We're glad you found the ordering process easy. We understand hoping for Christmas delivery and are here to assist if you need any help. Wishing you a joyful holiday season!

Rated 5 out of 5 stars

Easy to pick and select and place the…

Easy to pick and select and place the order

7 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your kind feedback! We're so glad to hear you found it easy to pick, select, and place your order. We appreciate your support and are here to help if you need anything. Wishing you a wonderful experience ahead!

Rated 5 out of 5 stars

Great product and better pricing.

I found a great item for my mom to honor my late father and an even better price. Thank You.

6 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you so much for sharing your thoughtful words with us. We are deeply moved to have been part of honoring your late father with a meaningful gift for your mom. It means a lot to us that you value both the product and the pricing. Wishing you and your family warmth and peace.

Rated 5 out of 5 stars

Very easy instructions and customization

Very easy instructions and customization

5 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you for your positive review! We're delighted to hear that you found the instructions clear and the customization process easy. It's our goal to make every experience smooth and enjoyable. We truly appreciate your kind words and hope to welcome you back soon.

Rated 5 out of 5 stars

Great experiencing thank you

5 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're so glad you had a great experience! Your kind words truly warm our hearts and inspire us to keep delivering wonderful moments. Thank you for sharing your positivity.

Rated 5 out of 5 stars

Easy to order and upload photo and…

Easy to order and upload photo and change size

5 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're glad you found it easy to order, upload photos, and adjust sizes! Flexibility and simplicity are key to a smooth experience. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Good products and ease of purchase

4 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're glad you appreciate the good products and easy purchasing experience! Offering quality with simplicity is always our goal. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

this was the only way I could get the…

this was the only way I could get the items I wanted.
Thanks for making it possible!

4 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're so glad we could help you find exactly what you wanted! Your trust means the world to us, and we're honored to be part of your special moment. Thank you for sharing your gratitude.

Rated 5 out of 5 stars

It was easy to shop

It was easy to shop. I hope it looks nice n that it is worth it.

4 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're glad shopping was easy for you! We truly hope the product delights you and feels worth every bit. Thank you for sharing your journey with us.

Rated 5 out of 5 stars

Excellent service

Excellent service

1 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We appreciate your kind words about our excellent service! Providing outstanding support is our priority, and we look forward to serving you again soon.

Rated 4 out of 5 stars

Easy ordering process.

1 December 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're glad to hear you found the ordering process easy! Providing a straightforward and smooth experience is our goal, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Very Happy With the memorial options…

Very Happy With the memorial options available

30 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're truly glad to hear that our memorial options have brought you comfort and satisfaction. Creating meaningful ways to honor memories is at the heart of what we do, and we are honored to be a part of your journey.

Rated 5 out of 5 stars

Fast process

Fast process

30 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're glad to hear the process was fast! Providing efficient service is important to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Not bad

Not bad, seems like good products

28 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We appreciate your positive initial impressions! Our team is committed to quality and we hope to exceed your expectations when you receive the products. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Easy to process

Easy to process

27 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're glad to hear you found the process straightforward! Providing a seamless experience is our priority, and we look forward to serving you again soon.

Rated 5 out of 5 stars

This was the easiest site to customize…

This was the easiest site to customize a blanket. Quick and easy check out.

26 November 2025
Unprompted review
Drawelry logo

Reply from Drawelry

We're thrilled to hear you found our blanket customization simple and checkout seamless! Creating effortless experiences is our goal, and we look forward to helping you with future personalized creations.

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