Received my order - eventually. I ordered two drain covers last August, delivery estimate 3-5 working days. One cover was delivered ust over two weeks later, I had to chase up the other one, which tur... See more
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Review summary
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Reviews shaping this summary
Good products at reasonable prices. But, delivery took over 3 weeks for delivery and not as expected within 7 days. This didn’t help us on site at all and caused delays.
Company replied
Knocked a star off for very poor packaging. Box was open at one end and small items were loose inside the box, I was really surprised to find all items were present and correct, as they could have eas... See more
Company replied
Took a time to get the correct recessed internal manhole because I couldn’t make my mind up - pennies a bit tight. These guys were terrific in sorting the right triple seal cover and a delivery all w... See more
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Company details
About DRAINAGE SUPERSTORE
Written by the company
Who are we?
Drainage Superstore is one of the UK's largest online suppliers of quality drainage products and materials. Over 18,000 drainage products including channel drains, sewage treatment plants, drainage supplies and so much more.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Contact info
Burrington Way, PL5 3LX, Plymouth, United Kingdom
- 01752 692221
- sales@drainagesuperstore.co.uk
- drainagesuperstore.co.uk
4.2
Great
6K reviews
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Heavy Gravel Grid at terrific price!
I'd been searching for some heavy gravel grid products for quite a while. I need to improve the gravel parking for our 3.5t motor home but either the size or price was never even close to what I had imagined.
Happily, I eventually found the Drainage Superstore web site and they listed exactly what I was looking for at a price that beats all others hand down.
Good site, great products and terrific service, I'll be back for more in the future.
8 November 2025
Unprompted review
Reply from DRAINAGE SUPERSTORE
Good afternoon,
Excellent to hear. We're glad to have been able to provide an excellent product at a competitive price point, and hope to see you again in the future.
Kind regards,
Phil.
Good service
Good service. Arrived in secure package suitable for the items ordered.
12 January 2026
Unprompted review
Reply from DRAINAGE SUPERSTORE
Hi Bev,
Thank you for the 5 star review! We massively appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
Great customer service always and quick…
Great customer service always and quick deliveries
13 January 2026
Reply from DRAINAGE SUPERSTORE
Good afternoon,
Thank you for ordering with us and for your 5 star review. We're glad to have been able to assist, and if you need anything in the future please let us know.
Kind regards,
Phil.
Reply from DRAINAGE SUPERSTORE
Hi Davy,
I am glad to hear that this is of top quality, and that we were able to get the items to you quickly.
We appreciate you taking the time to review us, and if you need anything in the future please let us know.
Kind regards,
Phil.
Reply from DRAINAGE SUPERSTORE
Good afternoon,
Thank you for taking the time to leave us 5 stars!
We're glad to have been able to help, and if you need anything else in the future please let me know.
Kind regards,
Phil.
Placing an order was straightforward
Placing an order was straightforward, the delivery was swift, and the pricing was unbeatable. I’ll definitely be a returning customer.
10 January 2026
Unprompted review
Reply from DRAINAGE SUPERSTORE
Hi Amber,
Thank you for the 5 star review. We're glad to hear that you will be a returning customer, and greatly appreciate your customer.
We look forward to seeing you again soon.
Kind regards,
Phil.
drainage channels
Purchased plastic drainage channels. Good value product and excellent service
29 December 2025
Reply from DRAINAGE SUPERSTORE
Hi Glyn,
I am glad to see that you are happy with both the product, and the service received. Thank you for taking the time to leave us five stars, and we hope to see you again in the future.
Kind regards,
Phil.
A five star company
20 February 2025
Reply from DRAINAGE SUPERSTORE
Hi Gary,
Thank you for taking the time to leave us 5 stars! We really appreciate it!
Kind regards,
Phil.
Outstanding service was provided with a…
Outstanding service was provided with a swift reply.
31 December 2025
Unprompted review
Reply from DRAINAGE SUPERSTORE
Hi Dave,
Thank you for the 5* review, we really appreciate it.
Happy New Year to you, and we hope to see you again soon.
Kind regards,
Phil.
Good products and quick delivery
Good products and quick delivery. Wide product range.
31 December 2024
Reply from DRAINAGE SUPERSTORE
Hi Martha,
Thank you for taking the time to leave us 5 stars! We hope you had a lovely Christmas, and wish you a Happy New Year.
Kind regards,
Phil.
Good website Fast delivery.
Clear information on the website meant it was easy to find the part I needed. Way checkout and speedy delivery. Top job.
24 December 2025
Reply from DRAINAGE SUPERSTORE
Hi Mike,
Thank you for taking the time to leave us 5 stars! We hope you had a lovely Christmas, and wish you a Happy New Year.
Kind regards,
Phil.
Product as described and well packaged
Product as described and well packaged. Excellent service and communication with delivery sooner than expected
17 December 2025
Reply from DRAINAGE SUPERSTORE
Hi SBH,
Many thanks for the 5 stars! We hope to see you again in the future.
Kind regards,
Phil.
Poor packaging
Knocked a star off for very poor packaging. Box was open at one end and small items were loose inside the box, I was really surprised to find all items were present and correct, as they could have easily fallen out of the hole in the end of the box.
14 December 2025
Reply from DRAINAGE SUPERSTORE
Good morning,
Sorry for the damage to the packaging, and thank you for raising this with us! We appreciate you still leaving us 4*'s.
Many thanks for your valued custom, and if we can help with anything in the future please let us know.
Kind regards,
Phil.
All good and on time
11 December 2025
Reply from DRAINAGE SUPERSTORE
Good morning,
Thank you for leaving us five stars! We massively appreciate it.
Kind regards,
Phil.
excellent service delivered on time
11 December 2025
Reply from DRAINAGE SUPERSTORE
Good morning,
Great to see that this reached you on time. Thank you for leaving us 5 stars!
Kind regards,
Phil.
Excellent service and goods
17 December 2025
Reply from DRAINAGE SUPERSTORE
Hi Frank,
Great to hear that you're happy with both the service and product. Thank you for leaving us 5 stars!
Kind regards,
Phil.
Excellent
Easy to order, speedy delivery, excellent price.
Will certainly order from them again.
17 December 2025
Reply from DRAINAGE SUPERSTORE
Good morning,
Great to hear, thank you for the five stars, and we look forward to seeing you again in the future.
Kind regards,
Phil.
The nicest possible people to deal with…
The nicest possible people to deal with who go above and beyond.
17 December 2025
Reply from DRAINAGE SUPERSTORE
Hi DRM,
Thank you for the brilliant review. We're glad to have been able to assist, and please let us know if you need anything in the future.
Kind regards,
Phil.
Selling a good range of products, available and delivered fast
Had the product I wanted, very few insulation stockists had it. Good price and the local delivery was a good option. Very well packed and delivered on time.
5 December 2025
Reply from DRAINAGE SUPERSTORE
Hi Mr Thompson,
We're glad to have been able to help. Thank you for leaving us this 5* review!
Kind regards,
Phil.
Reply from DRAINAGE SUPERSTORE
Hi Roger,
You're more than welcome, we're happy to have been able to get everything to you on time.
Thanks for ordering with us and for your 5* review.
Kind regards,
Phil.
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