Dragonsavers Credit Union Reviews 

449
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I wouldn’t use any other company for a loan these people have never let me down even when i got into financial difficulties they worked with me and even gave me another loan when i was back on my feet... See more

Company replied

Rated 5 out of 5 stars

Been with dragon savers a number of years and they have always been able to help. Friendly staff and quick application process too. Would definitely recommend them if in need of financial support.

Company replied

Rated 5 out of 5 stars

I have been using Dragonsavers for a number of years. For savings & loans they are brilliant. The customer service is far better than a normal high street bank. The staff are freindly and my... See more

Company replied

Rated 5 out of 5 stars

I have been a Dragon Saver for several years, saving on a regular basis and a couple of times in need of an extra bit of finance so I have used the loan facility which was so easy to arrange and sort... See more

Company replied

Company details

  1. Credit Union

Written by the company

Dragonsavers Credit Union is a fair, ethical and responsible provider of financial products and services. The Credit Union is based in Rhondda Cynon Taf, with offices in Treorchy, Tonyrefail and Pontyclun. Dragonsavers has a large common bond, with the ability to provide products and services across the whole of Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(449)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to make an application

Very easy to make an application. Staff are very polite and helpful. Rates are definitely competitive and very quick decisions

6 July 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you, we really appreciate this

Rated 5 out of 5 stars

Fab service

Fab service, quick & helpful

21 June 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you - will pass this on. The staff will be really pleased

Rated 5 out of 5 stars

Very helpful …

Very helpful in allowing a small loan to see me through

1 June 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Really happy to help, I hope you will be a member for many years

Rated 5 out of 5 stars

Dragon credit union

Dragon credit union, has been a godsend to me, because as I said before I can't save myself, I'm useless , but when I need a bit extra money I apply for a secure loan and within a couple of hours it's transferred to my bank account, I normally send an email to Christina Stoneman,she is exceptionally good, never met her but she is very friendly.

15 May 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

I'll pass this on - she will be delighted. (we like her too)

Rated 5 out of 5 stars

Helped me out over the last 8 years…

Helped me out over the last 8 years very helpful pleasant staff in the store and over the phone would be totally lost with this group

17 May 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Really happy to you as a member. Thank you

Rated 5 out of 5 stars

My experience

I have always had a good experience I always work through gainor she is a great help. But dragon saves over all is 110% genuine. I have been with them for at least 14/15 years Iv recommended them to a number of people fab friendly service.

6 May 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

We're so pleased to have you as a member - thank you

Rated 5 out of 5 stars

Brilliant service

Brilliant service, easy to use and all the information is online. I carry out all my transactions from home. Perfect for seeing your savings at a glance. Very helpful staff who are always ready to explain every process . Thank you Dragon Savers

10 April 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thanks for the feedback, much appreciated

Rated 5 out of 5 stars

New funds needed quickly!

Super quickly sorted
Very easy process
Staff extremely helpful
Payment received in a matter of days
Amount easy to arrange

5 April 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

That's good to hear, thanks for the feedback

Rated 5 out of 5 stars

5 stars !

Easy to save with them and very easy use .

29 March 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Many thanks, thank you for your membership

Rated 5 out of 5 stars

10 out of 10!!

I have been using Dragonsavers for a number of years.
For savings & loans they are brilliant.

The customer service is far better than a normal high street bank. The staff are freindly and my enquiries have always been dealt with quickly and efficiently. Everything can be done online or in person.

Brilliant community bank. Great service 👏

Jason.

16 March 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you for your kind words and continued membership. I'll pass this back to the team.

Rated 5 out of 5 stars

Dragon savers are amazing opened an…

Dragon savers are amazing opened an account approved for loan same day also money transfered the same day excellent staff no hassle easy application I would recommend to anyone and it’s great for saving ..

5 January 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Thank you for your continued membership, glad we were able to help

Rated 5 out of 5 stars

Quick process

Quick process, very considerate of your needs for a loan. Loan paid quickly, and all communications answers promptly

24 February 2023
Unprompted review
Dragonsavers Credit Union logo

Reply from Dragonsavers Credit Union

Many thanks

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look