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Dragonfli Reviews 

237
•
TrustScore 4.5 out of 5

4.6

Garden
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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the effectiveness and quality of the products, noting that they work as specified and provide excellent results, often offering natural and environmentally friendly solutions to pest problems. Many people highlight the efficiency of the predatory insects and traps in controlling various pests, leading to successful outcomes for their plants and homes. Reviewers also frequently commend the excellent customer service, describing it as responsive, helpful, and effective in resolving issues in a timely manner. Delivery is often described as quick and prompt, with orders arriving as promised and well-packaged. However, some customers experienced dissatisfaction with order and delivery issues, including delays in dispatch, lack of communication, and products arriving without proper thermal protection, which impacted the viability of live organisms. A few other people also felt that some products, like certain moth traps, were not effective or that the quantity of live mites received was insufficient.

What people talk about most

Product

Customers consistently note positive experiences with product, praising their effectiveness, especially for... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the effectiveness of the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers expressing satisfaction... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting prompt and fast delivery... See more

Customer service

People report positive experiences with customer service, often describing it as excellent and second to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so glad I found this company. I didn't want to use any chemicals on my plants when I discovered they were suffering from thrips so have been using predatory mites and sticky traps. It's not an im... See more

Rated 5 out of 5 stars

Banish plum moth Noticed plum moths had invaded the plum tree with many uneatable fruits. Bought a Pheromone trap and immediately noticed many small plum moths caught with the result that there was a... See more

Rated 5 out of 5 stars

Amblyseius cucumeris saches are very good and helping me to keep thrips under control. Right now I can’t see any. I’ve also noticed that there are hardly any fungus gnats flying around too. I would... See more

Rated 5 out of 5 stars

Great company quick service. I had a 2 spotted spider mite problem (introduced by a bunch of growing herbs from a market garden). I tried most recommended solutions with no real results (Soap, Neem oi... See more

Company details

  1. Garden
  2. Pest Control Service

Written by the company

Dragonfli offer the widest range of biological pest control solutions in the UK. Recommended by the RHS and with over 20 years of experience tackling garden pests we offer affordable biological controls suitable for any home garden or greenhouse. Compatible with natural and organic gardening we provide information and guidance on all of our biological controls for easy application and success.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

237 reviews

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No recent history of asking for reviews

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4.6

All reviews

(237)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, and the sticky traps are working well! The nematodes were easy to use and were plenty to cover all my plants.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product - a natural way to control moths in the house. Excellent information and instructions, and fast delivery.

23 November 2024
Unprompted review
Rated 5 out of 5 stars

An absolute game changer

Ordering from dragonfli has made such an enormous difference to our plant care, having used it both inside and outdoors in our garden. It's been an absolute game changer - especially over the summer with the heat and perfect conditions for flies.

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Dragonfli are the saviours!

Dragonfli are the saviours! The only way to get through the Winter for an exotic hothouse, (or houseplants) - has been transformational for the bougainvillea, frangipani etc - for sciarid, rsm all year round,vine weevil, and now thrips on houseplants too. Competitive pricing, all the range required, rapid service, the programs extremely supportive -an absolute lifeline - couldn't do without them and can't recommend highly enough!

20 November 2024
Unprompted review

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