DoYouSpain.com Reviews 

116,102
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 4,373 reviews, reviewers had a great experience with this company. Customers consistently find the website easy to use and navigate, appreciating the clear explanations and intuitive interface for booking cars. Many people highlight the competitive pricing, often finding the best deals compared to other providers, and value the straightforward booking process. The overall user experience is frequently described as quick, simple, and convenient, with many returning customers citing positive past experiences. However, some people were dissatisfied with the lack of transparency regarding costs, noting that additional fees and insurance requirements were not always clear on the website. A few other people also felt that customer service was difficult to reach, leading to issues with booking amendments or support when problems arose with their rental.

What people talk about most

Price

People report ambiguous experiences with price, with many reviewers finding competitive or good prices, and... See more

Booking process

Consumers find the booking process to be ambiguous, with many reviewers praising its ease and competitive... See more

Service

Reviewers mention ambiguous feedback about service, with many expressing significant dissatisfaction,... See more

User experience

Clients share positive opinions on user experience, frequently describing the process as easy, clear, and... See more

Website

Customers had ambiguous experiences with the website, with many reviewers finding it easy to navigate and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The booking as usual went fine, the true question remains how the true pickup will go! 5 stars if DoYoSpain would guarantee that as well and would have some power over local rental agencies and their... See more

Company replied

Rated 4 out of 5 stars

I wished to name another driver but the facility was not available therefore we are now retricted to just one driver. Not ideal but the process was easy enough.

Company replied

Rated 4 out of 5 stars

Easy to book but I will leave another review when we have the whole experience of collection and then taking back.

Company replied

Rated 3 out of 5 stars

Transparency about costs is an issue, not clear what the exact costs are, different companies charging extra fees and different terms not obvious and clear on website! Have to click on too many links... See more

Company replied


Company details

  1. Car Rental Agency

About DoYouSpain.com

Written by the company

En DoYouSpain llevamos más de 20 años ayudando a viajeros de todo el mundo a encontrar el mejor alquiler de coche en España de forma sencilla y al precio más bajo. Nuestro comparador reúne en un solo lugar las ofertas de las principales compañías del país para que puedas reservar con total tranquilidad y sin perder el tiempo. Trabajamos con proveedores de confianza y actualizamos nuestras tarifas constantemente para que siempre encuentres la mejor relación calidad‑precio. Miles de usuarios ya han elegido DoYouSpain para moverse por España con libertad, comodidad y sin complicaciones.

La mejor opción para alquilar coche en España

Ofrecemos una comparación rápida y precisa de cientos de ofertas en cuestión de segundos, lo que te permite encontrar el vehículo perfecto para cada necesidad, ya sea un coche compacto, familiar, automático, un SUV o muchas otras opciones, como motos o furgonetas. Además, nuestras tarifas son siempre claras y económicas. Conectamos a nuestros clientes con miles de proveedores con oficinas en toda España, garantizando una cobertura nacional total: desde aeropuertos como Madrid, Barcelona, Málaga o Palma de Mallorca hasta destinos de costa, islas y ciudades del interior, podrás recoger tu coche donde más te convenga. Todo ello con atención disponible en más de 13 idiomas y una red de más de 500 puntos de recogida repartidos por toda España, para ofrecerte la máxima comodidad estés donde estés.

Lowest Prices - 5⭐ Service

Written by the company

📅 Free Cancellations
Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
⛽ Full/Full Fuel Policy
Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
✈ On-Airport
Car hire companies at the airport to make collection of your car quicker and easier.
🎛 Unlimited Mileage
Unlimited mileage offers for greater freedom.

DoYouSpain.com

5⭐ Customer Service

5⭐ Customer Service
👥 Friendly staff who speak your language. 🏃🏽 We look after you all the way - from before you book to after you've returned the car. 👍🏽7.5 Million Customers

Contact info

4.0

Great

TrustScore 4 out of 5

116K reviews

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4.0

All reviews

(116,102)

13,047 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use for car hire

Do not use for car hire. Our flight was delayed. We received no support in amending our booking even though we provided our flight details and communicated this directly to the supplier OKMOBILITY. We and several other families left stranded at Alicante airport. We had no alternative other than to hire another vehicle. DO YOU SPAIN were not interested in our issues and just repeatedly said it is a ‘non refundable booking’. AVOID AT ALL COST.

26 June 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Flight timing changes can affect the collection, and the details of your booking explain how late arrivals are handled, especially in non-refundable options. Our goal is always to offer clear information so travellers can plan accordingly and avoid situations like the one you experienced at Alicante.

Kind regards,
Pablo

Rated 3 out of 5 stars

The insurance cover is made look like…

The insurance cover is made look like it's full cover with the car but it's not, it's excess cover where you will still have €1950 blocked on your credit card when by the actual hire company.

26 June 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
The excess supplement included in your booking is clearly detailed in the voucher, including how the amount is managed by the car rental company at pick-up. We want your experience to be fully transparent, so if you'd like us to review your case in detail, please contact help@doyouspain.com.
Best regards,
Pablo

Rated 1 out of 5 stars

Please STOP before you book with this…

Please STOP before you book with this company. They don't have it clearly stated that you'll need an international driver's license to rent cars. They have it embedded but once you book, you'll see it clearly stated on your voucher and if you're unfortunate to have purchase a non-refundable ticket, then you're out of pocket.

Claudia has just responded and as you can see from her note, the requirement for an international driver's permit is not provided BEFORE you book but only AFTER you book and on the voucher you receive after making payment, which means that if you don't have one, you're going to lose your money. This information should be CLEARLY stated right on the booking page BEFORE a user checks out or purchases this car rental service.

23 June 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Driving licence requirements, including when an international permit is needed, are outlined in the details of your booking and clearly shown on the voucher before pick-up. Our goal is your complete satisfaction, and we always recommend reviewing that information carefully to ensure everything is in order for your trip.
Kind regards,
Claudia

Rated 1 out of 5 stars

not releyable

I made a booking, and do you spain had no car for me, it was fake reclame, fake oppurtunity, fake contract. Do you spain is not good, far not

25 June 2026
Rated 1 out of 5 stars

Absolute scam and zero flexibility! Avoid this company!

I strongly DO NOT recommend this company! Their policy is unbelievable and feels like a complete scam.
During the online booking process, an option for a child car seat was added by mistake (a simple misclick). The main driver is 61 years old and is traveling completely alone, without any children. Both their virtual assistant and customer support stated that it is completely IMPOSSIBLE to cancel this accidentally added item.
What makes it even more absurd is that the car rental fee is taken immediately from your card, but the child seat is supposed to be paid only upon arrival at the desk. Yet, they refuse to modify the booking. It is completely unacceptable that a single mistake in the reservation form leaves you trapped with high, unreasonable costs for an accessory that cannot and will not be used.
To make matters worse, we rented two cars from them. Interestingly, they only sent a feedback request email for the second car – the one without the child seat and where no support intervention was needed. They clearly filter their emails to avoid getting bad reviews from customers they have treated poorly.
Zero human approach, zero flexibility, and terrible customer service. Save your money and nerves—choose a different rental company!

24 June 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

We want your booking experience to be clear and manageable, and optional extras like the child seat are handled according to the details of your booking accepted during the reservation process. The rental itself and any additional items follow separate payment steps, which are outlined in the voucher for full transparency.

Kind regards,
Marta

Rated 5 out of 5 stars

This is the 4th country (USA

This is the 4th country (USA, Spain, Denmark and Estonia) we have rented a car with Doyouspain.com. Each time has been easy and convenient. Easy to see prices, rules and easy to book.

25 June 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for sharing your experience! We're glad to know everything went well.

Rated 5 out of 5 stars

Simple booking process

Simple booking process, clear and easy to complete - let's hope the collection process is as smooth?!

25 June 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for your review and for taking the time to share your experience with us.

Rated 5 out of 5 stars

Great

Great company

24 June 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your review!

Rated 1 out of 5 stars

Sehr schade - never again

Sehr schade - ich habe sicher 3 x mit Do You Spain einen Mietwagen auf Ibiza gemietet und war immer sehr zufrieden. Dieses Mal leider nicht und ich kann Do you spain leider nicht mehr empfehlen. Nach Problemen vor Ort bei der Anmietung habe ich zwar zuerst immer eine Antwort erhalten aber als ich weitere Rückfragen stellte betreffend einer offenen und falschen Belastung, höre ich leider nichts mehr. Sehr schade, habe ich doch Do you Spain auch meinen Kunden weiterempfohlen (arbeite in einem grossen Reisebüro in der Schweiz)

Anmerkung nach der Antwort von do you spain: how come you instantly respond to my text above but not on my e mails since 1 week? Yes i know what is written on my voucher, there is a text saying credit card must be valid for 3 months and my creditcard was valid! I still had to pay DOUBLE! the price stated on the Voucher at pick up. I am also working in the travel business and if i would handle complaints like you and not answering all the e mails i could shut down my agency. This ism’t very client friendly.

1 June 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
We want your experience on Ibiza to remain as positive as in your previous bookings, and we are continuously working to keep communication clear and consistent. All charges and details of your booking are outlined in your voucher, which is accepted during the reservation process, and our team keeps assisting with follow-ups through the same channel used initially.
Kind regards,
Claudia

Rated 1 out of 5 stars

Terrible!!!!

We live in Valencia and have tried to rent from them a few times and we have had nothing but problems with them. There are too many conditions attached. Once we were refused the rental because we lived here and they only rented to tourists. Another time we did not have an embossed credit card. Each time we lost our money. Terrible!!!!!

24 June 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Each booking includes specific requirements such as accepted payment methods and eligibility criteria, all detailed in the booking voucher and confirmed before finalising the reservation. Our goal is your complete satisfaction, so we encourage reviewing the details of your booking to ensure everything matches the car rental company’s criteria for collection.

Kind regards,
Claudia

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